Department Of Commerce Federal Credit Union


Overview / Commentary
202-808-3600
1401 Constitution Ave NW B-0038A
Washington, DC 20230

Department Of Commerce Federal Credit Union is headquartered in Washington and is the 2nd largest credit union in the District of Columbia. It is also the 499th largest credit union in the nation. It was established in 1964 and as of June of 2024, it had grown to 99 employees and 30,557 members at 2 locations. Department Of Commerce Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership in Department Of Commerce Federal Credit Union is open to all U.S. citizens and resident aliens through membership in the American Consumer Council. Individuals who live, work, worship, or attend school in Washington D.C. qualify for membership, as do the employees of the U.S. Department of Commerce, NOAA, or affiliates.
See current membership details

UPDATE- 11-30-22 Open A New Account

Posted by: |

11-30-22
Just an update to my experience.

Called this week and was able to upgrade my IRA and CDs VERY easily to current rates! Made a significant difference!

VERY friendly and helpful CSR!

Just wanted to post another positive experience!

Hope of value to others.


I had the BEST experience opening a new account with ANYWHERE!

I've opened about a dozen new accounts over the last 5 years and most have been good a few were awfulI.

I Initially contacted DOC fcu customer support with a few questions. The CSR sent email to appropriate dept. and told me I should expect reply within 2 business days as it was over a weekend. I received response the same day!

EVERYONE i've dealt with have been friendly and helpful.

I was prepared when I submitted my application with all the needed info and once accepted got email confirming in process with a link to follow status of application. Don't recall ANY other financial institution doing that in the recent past.

I've seen no indication of credit bureau inquiry.

I did receive email request to unfreeze Chex and took care of that. Within 2 hours I received email letting me know they had what they needed and could re-freeze and did so.

Total time application to completed account was 5 days and 2 of those were over a weekend.

Hope this is helpful.

Opening New Account

So a few weeks on and I've just had my first deposit into the Savings account from the CD. Organized a transfer and it should be in my Ally checking account on Monday. My rate is 3.1% on a Jumbo CD which I got before the rates dropped. I think it's definitely the case that if a credible institution offers a really good CD deal that the response will be big and they are likely to be overwhelmed. I benefited from linking up with a good contact at the credit union

Tried To Open Membership And Cds

Posted by: |

The terms are very unfriendly, a hard pull when opening memberships. Also, NO partial early withdrawals from CDs, they close your entire CD if you take a few dollars out early. Other CUs allow partial withdrawals and deposit interest accrued to your checking/savings account.

Interacted with Sierra, who is a supervisor, very unfriendly. Had to fish out information.

Slow Walk Towards Membership

Posted by: |

Tried to open a membership account and a 47-mo CD with them. I applied on August 1 and as of August 9 (8 calendar days and 6 business days later) have heard nothing regarding approval.

I spoke with a phone rep twice. First one told me (on Aug 7) that approval could take as long as 3 business days, then backtracked when I pointed out it had already been that long. She was unable to give me any information on how much longer it might take, and could/would not transfer me to anyone who might be able to provide that information. Similar experience today (Aug 9), but was told it usually takes 5 business days for approval. Backtracked again when I started counting the days for her.

Worst of all, they will NOT hold the CD rate in effect on the day of application. If you get approved, you will get whatever they are offering that day. Can't withdraw the application, so once "approved" for membership (if it happens), I will probably go ahead with the basic $5 membership account but decline to proceed with the CD.

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Health

Health Grade Components

Overall
NCUA #16410
Year Chartered1964
Employees99
Primary Regulator
Profit Margin
Return on Assets - YTD-0.1%
Return on Equity - YTD-3.26%
Annual Interest Income$25.4MM
Assets and Liabilities
AssetsQ2 2024vs Q2 2023$870.7MM$834.6MM
LoansQ2 2024vs Q2 2023$795.2MM$745.1MM
DepositsQ2 2024vs Q2 2023$781.3MM$728.3MM
Equity CapitalQ2 2024vs Q2 2023$25.6MM$50.4MM
Loan Loss AllowanceQ2 2024vs Q2 2023$24.4MM$7MM
Unbacked Noncurrent LoansQ2 2024vs Q2 2023$8.5MM$5.4MM
Real Estate OwnedQ2 2024vs Q2 2023$0$0
Rates

Sorry, we do not have rate data for Department Of Commerce Federal Credit Union.

Locations


Department Of Commerce Federal Credit Union Locations
Branch Office1325 E West HwySilver Spring, MD 20910
Corporate Office1401 Constitution Ave NW Rm B-0038AWashington, DC 20230-0001

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