Featured Savings Rates
Featured Accounts

Digital Federal Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
0.05%SavingsMember Described Accounts
0.90%Money MarketMoney Market Account
0.05%CheckingDividend Checking

Overview / Commentary
508-263-6705
220 Donald Lynch Blvd
Marlborough, MA 01752

Digital Credit Union serves hundreds of companies and organizations, as well as hundreds of thousands of members and their families in every state of the country. Measured by assets, it is the largest credit union in Massachusetts and one of the largest nationwide. DCU offers its members products and services for personal and commercial banking, asset management, insurance, and realty.

On its personal banking side, Digital Credit Union provides savings accounts, checking accounts, money market accounts, and Certificate accounts. Checking accounts come with a Visa debit card, ATM access, non-DCU ATM reimbursement, free checks, and direct deposit. DCU’s savings and money market accounts offer interest when certain conditions are met, including a minimum account balance. Certificate accounts are offered in term lengths ranging from 3 to 60 months and usually offer higher than average interest rates.

Digital Credit Union online banking gives members easy access to all of their accounts and provides the ability to file important documents related to their accounts. The web platform also provides check imaging and is connected to Quicken to help members with their budgeting process. DCU also provides mobile banking through a free smartphone app from which members can access and manage their accounts and perform remote deposits.

Digital Equipment Corporation, a computer company trying to grow its list of employee benefits, originally organized digital Credit Union in 1979. The credit union has since expanded its membership base while keeping “Digital” in its name to honor its heritage from DEC. It is on the front edge of banking technology and seeks to offer its members highly sophisticated means to manage their accounts.

Field of Membership Restrictions

Membership in Digital Federal Credit Union is open to anyone through membership in Reach Out for Schools ($10 fee), Merrimack River Watershed Council, Inc. ($35 fee) and other select organizations. Membership is also open to those who live, work, attend school or worship in Lowell and Worcester, Massachusetts, in Cumming, Norcross, or Gainesville, Georgia and select areas of Chelmsford and Tewksbury, Massachusetts; to employees of CET Technology, Insulet Corporation, and over 500 Select Employer Groups.
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Great Credit Union

Posted by: GEO | Jul 18, 2014

I have been with DCU since I was an employee with DEC back in 1994. They have always been ahead of the curve in technology and customer service. The only time I ever had an issue was in 2010 when they started charging Overdraft fees to people who had overdraft protection. (Everyone was doing then.) So many members complained including myself that the fee was pulled in no time. I have had this LTD rate a few times. Its not bad. You have to have 25K so that does not always work for me. I recommend this credit union to everyone. I even have my business checking with them. NO FEEs ever.

DCU Experience

I have a DCU free checking account, and it is great because there are no monthly fees or anything. I also have a savings account. Because of my relationship to the credit union, I get certain benefits, which are very helpful. I get reimbursed ATM fees, so if I go to a bar and take cash from an ATM with a $2 fee, at the end o the month DCU reimburses me that $2 into my checking account. Customer service can be a hit-or-miss, the automated phone system at times makes it difficult to get through to the proper channels, but most of the time the service reps are very nice and helpful. I use mobile banking, too. The DCU app is very easy to use and helpful to access my account during the day.

Another "Freeze" My Account Disapointment

Posted by: ck675h | Mar 23, 2017

I too experienced very poor customer service. Not even a month and I received a call that my on-line access was disabled. The rep (in Risk Management) treated me like the criminal not the victim. Spoke to a supervisor who informed me no one else could help. Took five days to fix issue.

Frozen Membership Was Hard To Deal With

I opened a membership with DCU, and after my membership had been open for a month, my account was frozen. The experience of getting my account unlocked was pretty bad - I was treated like I was a criminal because they suspected my account was fraudulent, and they weren't really interested in helping me prove that I wasn't.

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Health

Health Grade Components

Overall
NCUA #23521
Year Chartered1979
Employees983
Primary Regulator
Profit Margin
Return on Assets - YTD1.16%
Return on Equity - YTD12.37%
Annual Interest Income$237.8MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$7.57B$6.82B
LoansQ4 2016vs Q4 2015$6.54B$5.59B
DepositsQ4 2016vs Q4 2015$6.12B$5.39B
Equity CapitalQ4 2016vs Q4 2015$702.7MM$611.7MM
Loan Loss AllowanceQ4 2016vs Q4 2015$49.1MM$44.0MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$36.8MM$33.3MM
Real Estate OwnedQ4 2016vs Q4 2015$1.7MM$2.2MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Digital Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.12%*-$750Primary Savings
OTHER TIERS: 0.05% $750+
5.12%*-$750Business Primary Savings
OTHER TIERS: 0.05% $750+
1.00%$25k-DCU Ltd Savings
1.00%$25k-Business DCU Ltd Savings Account
0.20%*$25k*-HSA Checking Account
OTHER TIERS: 0.05% Up to $1k | 0.10% $1k - $10k | 0.15% $10k - $25k
0.20%--IRA Savings Account
0.20%--Roth IRA Savings
0.20%--SEP IRA Savings
0.20%--Simple IRA Savings
0.05%--Savings Account
0.05%$20-Holiday Club
0.05%$100-Member Described Accounts
0.05%$100-Business Member Described Savings Account

Digital Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%*$100k*-Money Market Account
OTHER TIERS: 0.55% $1k - $10k | 0.65% $10k - $25k | 0.75% $25k - $50k | 0.85% $50k - $100k
0.90%*$100k*-Money Market IRA Account
OTHER TIERS: 0.55% $1k - $10k | 0.65% $10k - $25k | 0.75% $25k - $50k | 0.85% $50k - $100k
0.90%*$100k*-Business Money Market Savings Account
OTHER TIERS: 0.55% $1k - $10k | 0.65% $10k - $25k | 0.75% $25k - $50k | 0.85% $50k - $100k

Digital Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$400k*-Premier Business Checking
OTHER TIERS: 0.05% $20k - $75k | 0.10% $75k - $150k | 0.15% $150k - $400k
0.05%--Dividend Checking

Digital Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.86%$25k-Jumbo 60 Month Certificate - Relationship Rate
1.75%$500-60 Month Certificate - Relationship Rate
1.75%$100-60 Month Quick Start Certificate - Relationship Rate
1.60%$25k-Jumbo 48 - 59 Month Certificate - Relationship Rate
1.50%$500-48 - 59 Month Certificate - Relationship Rate
1.50%$100-48 - 59 Month Quick Start Certificate - Relationship Rate
1.41%$25k-Jumbo 36 - 47 Month Certificate - Relationship Rate
1.34%$25k-Jumbo 27 Month Jump-Up CD - Relationship Rate
1.31%$500-36 - 47 Month Certificate - Relationship Rate
1.31%$100-36 - 47 Month Quick Start Certificate - Relationship Rate
1.26%$25k-Jumbo 24 - 35 Month Certificate - Relationship Rate
1.24%$500-27 Month Jump-Up CD - Relationship Rate
1.19%$25k-Jumbo 15 Month Jump-Up CD - Relationship Rate
1.16%$500-24 - 35 Month Certificate - Relationship Rate
1.16%$100-24 - 35 Month Quick Start Certificate - Relationship Rate
1.11%$25k-Jumbo 12 - 23 Month Certificate (Add-On) - Relationship Rate
1.09%$500-15 Month Jump-Up CD - Relationship Rate
1.01%$500-12 - 23 Month Certificate (Add-On) - Relationship Rate
1.01%$100-12 - 23 Month Quick Start Certificate (Add-On) - Relationship Rate
0.70%$25k-Jumbo 6 - 11 Month Certificate (Add-On) - Relationship Rate
0.60%$500-6 - 11 Month Certificate (Add-On) - Relationship Rate
0.60%$100-6 - 11 Month Quick Start Certificate (Add-On) - Relationship Rate
0.60%$25k-Jumbo 3 - 5 Month Certificate (Add-On) - Relationship Rate
0.50%$500-3 - 5 Month Certificate (Add-On) - Relationship Rate
0.50%$100-3 - 5 Month Quick Start Certificate (Add-On) - Relationship Rate

Digital Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.86%$500-60 Month IRA Certificate - Relationship Rate
1.60%$500-48 - 59 Month IRA Certificate - Relationship Rate
1.41%$500-36 - 47 Month IRA Certificate - Relationship Rate
1.34%$500-27 Month Jump-Up IRA - Relationship Rate
1.26%$500-24 - 35 Month IRA Certificate - Relationship Rate
1.19%$500-15 Month Jump-Up IRA - Relationship Rate
1.11%$500-12 - 23 Month IRA Certificate - Relationship Rate
0.70%$500-6 - 11 Month IRA Certificate - Relationship Rate
0.60%$500-3 - 5 Month IRA Certificate - Relationship Rate
Locations

Digital Federal Credit Union has 23 locations. Click to view all Digital Federal Credit Union locations.