Dort Financial Credit Union is headquartered in GRAND BLANC and is the 14th largest credit union in the state of Michigan. It is also the 312th largest credit union in the nation. It was established in 1951 and as of December of 2020, it had grown to 212 employees and 102,939 members at 10 locations. Dort Financial Credit Union has an A+ health rating.
Field of Membership Restrictions
Dort Financial Credit Union is open to those who live, work, worship, or go to school in Michigan.
See current membership details
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Love this credit union!
Dort Federal Credit Union is the best! Not only are their fees reasonable, they give their members many benefits! Once a year they give passes to the movies for 4, they have no questions asked loans of $1000 for members twice a year, and offer affordable rates for loans. The only area they lack is their app for smart phones and website. I'd like to see my pending transactions, which are not available in detail, only in an amount. Every time I have interacted with an employee of the credit union I have been treated with nothing less than friendliness and professionalism. I would recommend them again and again.
Customer Service cannot be matched!
When I moved to a new home, I had to change all of my information on my account and made sure it didn't affect payments I had coming out of my checking account. While the website is a bit outdated, I decided to go into my branch and see what all needed to be done. Not only did they switch all of my information easily and quickly, they also let me know that I qualified for a new FREE box of checks. Beyond their great customer service, I also notice every time I go inside, they are giving back to the local community through food drives, change collection and toys for tots. They have earned a customer for life!
Dort Federal Use To Care To Help
I use to be a bragging customer about how great DFCU was. All of the tellers and basic customer service representatives are wonderful. The loan department use to be great too but now they are a huge disappointment. We were in a very unfortunate position 2 years ago and had to seek financial help due to some life changing events. We could have very easily defaulted on almost $30K with DFCU legally and legitimately. My accountant and Lawyer recommended I do so. I loved DFCU and knew it would ruin my relationship with them. I spoke with DFCU informed them with my situation let them know I was having trouble but let them know I would be taking care of and handling all of my responsibilities with them. The lady told me I was doing the right thing and that once I get through this DFCU will recognize this and be ready to help me once again. Since I got through our trouble I was denied CC's and Personal Loans from DFCU. Both which I was able to get one from another lender the same day. I have been trying to refinance now that my credit is back over 650 and my income is higher from a recent promotion and once again I was denied and even denied with a co-signer. I sent an email to the general email and the VP of lending to explain my situation and my disappointment in how I was treated and how it was handled and nobody has taken the time to even acknowledge my concern or contact me in any way. Later research and review reading I found that the upper levels of management is no longer as great as it once was. I urge you to conciser a different credit union because if you have some unexpected life changing events come up they will not have your back.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68708 |
| Year Chartered | 1951 |
| Employees | 212 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.84% |
| Return on Equity - YTD | 5.82% |
| Annual Interest Income | $50.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020 | $1.24B |
| Loans | Q4 2020 | $863.4MM |
| Deposits | Q4 2020 | $1.02B |
| Equity Capital | Q4 2020 | $176.8MM |
| Loan Loss Allowance | Q4 2020 | $7.8MM |
| Unbacked Noncurrent Loans | Q4 2020 | $4.8MM |
| Real Estate Owned | Q4 2020 | $0 |