Eastman Credit Union is headquartered in Kingsport and is the largest credit union in the state of Tennessee. It is also the 42nd largest credit union in the nation. It was established in 1934 and as of December of 2022, it had grown to 980 employees and 304,455 members at 29 locations. Eastman Credit Union's CD rates are 3X the national average, and it boasts an A+ health rating.
Membership in Eastman Credit Union is open to those who live, work, attend school or worship in Lee, Scott, Washington, Dickenson Counties, select portions of Wise and Russell Counties in Virginia and Hancock, Hawkins, Greene, Sullivan, Washington, or Sevier Counties in Tennessee and Gregg or Harrison Counties in Texas. Membership is also open to those who regularly work in the healthcare industry in the above counties and Carter, Hamblen, Johnson or Unicoi Counties in Tennessee; Buchanan, Russell, Smyth, Tazewell or Wise Counties in Virginia; employees of Eastman Chemical Company, FutureFuel Chemical Company and over 75 Select Employer Groups.
See current membership details
This credit union is easy to deal with. I lost a card once and they were able to refund all the transactions where someone found and used the card within the hour of me reporting it. Customer service has always been a pleasure to deal with whether it be doing a transfer over the phone while travelling to another ECU member or if I called in to get a replacement card, or asking about opening a new account. I would highly recommend this credit union to anyone and everyone looking for a new bank.
Leave it to competitors to write bad reviews about one of the best financial institutions in the entire country. Don't believe the bad reviews at all. My experiences along with family and friends' experiences have been nothing but positive and professional from ECU. Bits and pieces from others' reviews tell me that their experiences are false and most likely made up. Give ECU a shot, I guarantee you'll be 100% happy with them!
ECU has always stood head & shoulders above all concerning their customers and doing what is right for decades. I’ve been a member for over 41 years. However they are turning their back on the savers that keeps this credit union strong. I describe their long term cd rates as dismal. Try less advertising and maybe bring our old CEO back. When 5-7 year rates can be found across the country for 3.45% - 4% you ought to be embarrassed!
Deposited checks for months and all the sudden they want to place a hold on my money I will definitely be taking my business else where!!!! I'm very disappointed in the service received I needed the money they placed a hold on!!!!
Overall | |
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NCUA # | 68095 |
Year Chartered | 1934 |
Employees | 980 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 1.79% |
Return on Equity - YTD | 13.99% |
Annual Interest Income | $273.9MM |
Assets and Liabilities | ||
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Assets | Q4 2022vs Q4 2021 | $7.48B$7.12B |
Loans | Q4 2022vs Q4 2021 | $6.33B$5.54B |
Deposits | Q4 2022vs Q4 2021 | $6.43B$6.22B |
Equity Capital | Q4 2022vs Q4 2021 | $964.2MM$831.2MM |
Loan Loss Allowance | Q4 2022vs Q4 2021 | $25.3MM$20.7MM |
Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $8.7MM$6.8MM |
Real Estate Owned | Q4 2022vs Q4 2021 | $0$353.00K |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.