My eBanc is the 352nd largest bank in the nation. It was established in 1973 and as of March of 2023, it had grown to 228 employees. My eBanc's money market rates are 11X the national average, and it has an A health rating.
There are not that many reviews on this bank and most date back 5+ years. I contacted them on a Friday afternoon in December 2022 regarding a 2 year CD paying just over 5% that I had a feeling was not going to last and it did not. It was gone as quick as it came but I was assured that since I contacted them and began the process they would honor the rate. On December 27 the account was finally open at the rate that Ericka in Customer Service had promised. Thanks Ericka and MY Ebanc and thanks to Ken and this website.
I trusted some money due to highest APY with reasonably respected bank. But, try to add an account or do anything on their website and it must have 20yo programmers. I have to call each time. If i send a message, i get a response in broken English which questions professionalism in my opinion. The answer from Cust. Serv was something like, "you cannot add from that site/address....that's only for looking at accounts..." I WAS LOGGED IN AND COULD NOT DO ANYTHING ...I HAD TO RETURN TO "X"!!!???
The good rate Bradesco offered six months ago required an absurdly high $100,000 minimum. When the rate was no longer competitive, I moved my funds and was penalized $50 for closing the account in less than 6 months. And, there is a $15 monthly charge for accounts at less than $5000. Customer service is helpful and knowledgeable IF you can get them to answer the phone. As for leaving a message, don't. The call won't be returned.
Long delay in getting back status on ticket or no response at all
Overall | |
---|---|
FDIC Certificate # | 21265 |
Year Established | 1973 |
Employees | 228 |
Primary Regulator | FDIC |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.98% |
Return on Equity - YTD | 12.32% |
Annual Interest Income | $38.9MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q1 2023vs Q1 2022 | $3.44B$2.91B |
Loans | Q1 2023vs Q1 2022 | $2.72B$2.00B |
Deposits | Q1 2023vs Q1 2022 | $2.87B$2.57B |
Equity Capital | Q1 2023vs Q1 2022 | $277.3MM$261.5MM |
Loan Loss Allowance | Q1 2023vs Q1 2022 | $30.6MM$17.5MM |
Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $2.9MM$2.3MM |
Real Estate Owned | Q1 2023vs Q1 2022 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not My eBanc; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
5.01%* | $100k* | - | eRelationship Savings Account | ||
OTHER TIERS: 4.40% → Up to $100k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
5.01%* | $100k* | - | Super Saver Money Market Account | ||
OTHER TIERS: 4.10% → Up to $100k |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
0.05% | - | - | Advantage Checking Account |
My eBanc is an Internet only bank and does not have branch locations. Its headquarters is located at 169 Miracle Mile - Coral Gables, FL 33134