My eBanc is the 283rd largest bank in the nation. It was established in 1973 and as of March of 2025, it had grown to 271 employees. My eBanc's money market rates are 10X the national average, and it boasts an A+ health rating.
They Kept Their Word
There are not that many reviews on this bank and most date back 5+ years. I contacted them on a Friday afternoon in December 2022 regarding a 2 year CD paying just over 5% that I had a feeling was not going to last and it did not. It was gone as quick as it came but I was assured that since I contacted them and began the process they would honor the rate. On December 27 the account was finally open at the rate that Ericka in Customer Service had promised. Thanks Ericka and MY Ebanc and thanks to Ken and this website.
Terrible Customer Service
I called to inquire about a rate change message I saw in the online banking portal on my accounts after I opened some CD accounts. I have now called 4 times and left 4 messages and have yet to hear from anyone at the bank. When the CDs mature I will never do business with this bank again. They obviously don't have any interest in the concept of customer service.
Are They Out Of Business?
Can't get a hold of customer service by phone or messaging!
Solid Bank
www.myebanc.com is the online bank for US RESIDENTS of the https://bradescobank.com/en/ and is FDIC insured under the bradescobank. Both pages are linked together that is a good thing. If you go to their myebanc page directly, then you should use the full address with www, as it looks like that they have some issues with redirecting pages. As of Q1 2024, myebanc has a deposit account ratings of A+. It has a solid balance sheet, not only their Texas Ratio is low as 1.18% but also if you include “delinquencies” blow 90 days it gives them a Texas Ratio of 3.12%, that is very good. Additionally their Commercial Real Estate Exposure to their total equity capital and allowance for loan and lease losses is about 41%. Any bank with a CRE exposure above 300% is considered risky. Additional reports can be generated from fdic.gov page. Additionally to these good ratings myebanc has relatively high CD rates. At the time I opened a 6 month cd it was 5.51% APY. They call their CDs TIME DEPOSIT that is FDIC insured. However, they pay the interest at maturity for all their CD products no mater of terms.
Their opening account is not 100% online. It starts with applying online that includes applying for the product you want, and fill a questionary that requires more information than usually is required. It also asked for how the interest should be compounded and payed, I found that odd as interest is compounded daily and can be paid at the maturity, anyway I chose compound daily and as how to pay the interest I chose compound that I believe it means the cd will be extended at maturity date. However, before the maturity or during grace period you can request to pay your interest and principle at maturity. Once your application is “temporarily” approved you can only check your application status but not create a real account. In second step you need to download, sign and upload a document signature that include also your cd account number. You also need to verify your ACH deposit if you chose to use ACH. You supposedly, after couple days, should get a welcome email instruction on how to create the actual CD account that involves clicking on first login option provide your email and etc… I believe they will not permanently approve you application and send you the welcome email until the funds are withdrawn from your original bank. I believe they use some sort of intermediary account to withdraw the funds via ach, at least that is what I saw in my original bank transaction. As I saw the funds are withdrawn I called my both banks for clarification and I asked myebanc to send my welcome emails so that I can create my actual myebanc account, that they did within 10 minutes. All together it took me 4 business days to complete a successful application. They are very responsive via email or phone within their Eastern office time.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 21265 |
| Year Established | 1973 |
| Employees | 271 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.9% |
| Return on Equity - YTD | 8.96% |
| Annual Interest Income | $69.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $5.11B$4.28B |
| Loans | Q1 2025vs Q1 2024 | $3.77B$3.19B |
| Deposits | Q1 2025vs Q1 2024 | $4.37B$3.68B |
| Equity Capital | Q1 2025vs Q1 2024 | $535.8MM$494.1MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $37.4MM$34MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $8.3MM$6.2MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |