EnerBank USA is headquartered in Salt Lake City and is the 14th largest bank in the state of Utah. It is also the 364th largest bank in the nation. It was established in 2002 and as of June of 2020, it had grown to 397 employees at 1 location. EnerBank USA has an A+ health rating.
Pleasant Experience
Compassion in lending was a thing of the past. Not with you as a lender I am very grateful for the loan approval for a desperately needed A/C system for my home. Your website is also professional and easy to navigate.
Two Time Customer Rates A Positive Experience.
You assisted us twice in times of great need--much appreciated.
Avoid, Avoid, Avoid
Financed the purchase of a new furnace, air conditioner and water heater through Enerbank (rough year) through our installer. Filled out the loan information (we have 800+ credit) and was quickly approved. Only learn after the fact that that 1) there is no online means of making payments; 2) there are no online means of getting your balance or confirmation of payments; 3) company doesn't issue statements monthly or yearly for that matter; 4) on their contact page, there is no means to e-mail them - just voice numbers. What company or banking institution in this day DOESN'T have some online presence or means of conducting business electronically? The only explanation is that their intent is to defraud their customers. Unbelievable. As such, we've tripled the payments we're making (hopefully their being received!) each month with the intent of getting rid of them. I will say that their customer service reps are always courteous, and state that some online method of tracking balances is forthcoming (6 months now of saying that).
Do Not Like This Company
Customer service is horrible, waited over 20 mts to answer,.still not answer.... $4.95 for a payment!
Data as of Q2 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 57293 |
| Year Established | 2002 |
| Employees | 397 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.6% |
| Return on Equity - YTD | 17.08% |
| Annual Interest Income | $122.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2020vs Q2 2019 | $2.84B$2.42B |
| Loans | Q2 2020vs Q2 2019 | $2.60B$2.23B |
| Deposits | Q2 2020vs Q2 2019 | $2.53B$2.13B |
| Equity Capital | Q2 2020vs Q2 2019 | $249.7MM$249.9MM |
| Loan Loss Allowance | Q2 2020vs Q2 2019 | $103.5MM$28.3MM |
| Unbacked Noncurrent Loans | Q2 2020vs Q2 2019 | $5.8MM$5.3MM |
| Real Estate Owned | Q2 2020vs Q2 2019 | $0$0 |