Written by Kim Porter | Edited by Ali Cybulski | Published on 1/14/2025
Regions Bank, established in 1928, has its headquarters in Birmingham, Ala., and about 1,400 branch locations spread mostly across the South. You’ll find branches in Alabama, Arkansas, Florida, Georgia, Iowa, Illinois, Indiana, Kentucky, Louisiana, Missouri, Mississippi, North Carolina, South Carolina, Tennessee and Texas.
The bank offers a full lineup of deposit accounts, investment services, loans and credit cards.
Five of the six checking accounts at Regions come with monthly maintenance fees that can be waived with qualifying activities. The LifeGreen Preferred Checking account pays interest, with the annual percentage yield (APY) based on where you live.
Most of Regions’ savings accounts and money market accounts (MMAs) also have monthly maintenance fees that you can potentially avoid. The only fee-free accounts are ones designed for students and young adults.
Rates for savings accounts depend on where you live but are low. With the Premium Money Market Account, however, you could earn up to 3.50% APY on balances of $10,000 and up.
If you’re looking to open a certificate of deposit (CD), you have several options at Regions, with terms ranging from seven days to 72 months. The minimum opening deposit is $2,500 for terms up to 89 days and $500 for longer-term CDs.
Premium rates are available for customers who have a Regions checking account and meet other requirements. A 6-month Relationship Rate CD starts at 4.25% APY, and a 16-month Relationship Rate CD starts at 3.50% APY.
If you need assistance with an account, you can visit a branch during normal business hours — typically between 9 a.m. and 5 p.m. on weekdays. Some branches have Saturday hours, as well. The bank also offers customer support via phone at 800-734-4667 or online chat.
Regions Bank pros and cons:
Pros:
• Variety of account options
• Premium CD rates for customers who meet requirements
• Many customer support channels
Cons:
• Branches limited to 15 states
• Monthly fees on most deposit accounts, though waivers may be available
• Low savings account rates
Holding My Money
I had a friend help me out. He got some of his friends to donate me some money to get my teeth worked on and other things I needed.
They deposited checks. Regions thought they looked suspicious so they put a block on my account.
When I talk to them at my branch they said they thought they were fraudulent and they were protecting me and themselves in case they were bad. I was asked if I knew who deposited them. I told them the truth no I didn't and it came as a surprise to me. But I said when I called my friend they people preferred to remain anonymous. But I said thats fine hold them until you see that they are good.
Its been two months and they still have my account blocked holding my money. You would think if they were fraudulent it would have showed by now.
But they will not close out my account and send me my money. What do I do?
Leaving Regions - Like Others Due To Indefinsible Deposit Holds
When we moved to Florida some 3 years ago there was a Regions just 5 minutes from our new home - very convenient. Since then the lobby area has increasingly remained closed (not even a sign on the door) - with only drive up service available. According to the Manager, this has been due to a shortage of personnel ... FOR WEEKS OR MONTHS. This is particularly true and aggravating on Fridays - a peak banking day for many.
As others have decided and posted, we will begin our account moves out of Regions to another institution on Monday - due specifically to these indefensible deposit holds ... 10 days or more - even for CASHIER CHECKS DEPOSITED FROM MAJOR BANKS BLOCKS AWAY! Of course these holds defeat the entire purpose of getting a cashier's check to speed financial transactions along in the first place. In fact, these Regions practices make a mockery out of the entire cashier check process within the industry.
I can only wonder if sitting on deposits like this could be a sign of deeper overall corporate financial concerns ...
A few phone calls today indicated "the norm" within the financial industry locally seems to be a 24 hour hold for cashier's checks. If not outright illegal, these practices seem unethical at best. Bye bye Regions.
They Will Hold Your Money Hostage
The account has been a headache from the start. I'm a mellow person who doesn't get upset easily, but my patience has vanished with all the issues. When I opened the account, I couldn't get access to it for several days. I've never had that experience with any other bank before. Then, the Zelle payments take numerous days to go through, which is again an issue l've never encountered with other banks. I called but got nowhere; there was no help at all. I wanted to close this account but found out I'll get charged a fee if I close it before six months. Then I was charged $18 for a monthly fee after months of no fees. When I opened the account, it was indicated that if I had a monthly $500 direct deposit, I wouldn't be charged a monthly fee. I called, and they said I could change to a different account that doesn't charge fees, and I got the $18 refunded. Now I try to do Zelle transfers, and my account was restricted. After calling to verify my information, which I did, I now have to go in person. I'm on mandatory overtime for the next month, Monday
through Saturday. So my money is being held hostage until I'm off overtime. This is unacceptable.
My Experience With Regions
I Melissa want to give a shout out to a bank teller name is Ms. Robin at the Roswell location I appreciate her for helping me open an account when I first approached the bank the first person I saw with her she greet me with a smile and she also offer me something to drink she helped me with the question I needed to ask she also explained thoroughly about the bank and the different account she also helped me make my choice of the account that I need to know about I appreciate her so much (Ms Robin you rocks )I appreciate her for everything she did for me she were very very professional at her job and I also like to give a shout out to her coworkers and I also recommend other people to go see (Miss Robbie )cause of her I have my account together and I have my life back on track thank you Mrs Robin keep the good work up
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 12368 |
| Year Established | 1928 |
| Employees | 19433 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.44% |
| Return on Equity - YTD | 13.45% |
| Annual Interest Income | $1.72B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $158.4B$153.9B |
| Loans | Q1 2025vs Q1 2024 | $94.46B$95.64B |
| Deposits | Q1 2025vs Q1 2024 | $133B$131.3B |
| Equity Capital | Q1 2025vs Q1 2024 | $17.38B$15.86B |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $1.61B$1.62B |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $980MM$987MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $14MM$12MM |
