Written by Katie Ziraldo | Edited by Rebecca Stropoli | Published on 3/12/2025
EverBank of Jacksonville, Florida, serves consumer and commercial clients nationwide, providing a wide range of products and services. You can do business with EverBank online, by phone and in person at branches in Florida and California.
EverBank has been in the commercial banking business since 1998, and it strives to help clients meet their financial goals at each stage of life. The bank’s suite of products includes high-yield checking and savings accounts, money market accounts and certificates of deposit (CDs). All deposit accounts are backed by the Federal Deposit Insurance Corp. (FDIC), with no monthly maintenance fees.
Checking: EverBank’s Performance Checking account has an annual percentage yield (APY) of 0.25%. With this account, you’ll gain access to more than 80,000 fee-free ATMs — but if you need to use an out-of-network ATM, EverBank will reimburse you up to $15 per month in ATM fees. A minimum deposit of $100 is required to open a Performance Checking account.
EverBank also offers a basic checking account, which has similar features but costs only $25 to open. However, this account does not earn interest.
Savings: A new Performance Savings account earns an APY of 4.30% and requires no minimum deposit to open. You won’t need to maintain a minimum balance to take advantage of the yields offered by this account.
Money market: The Performance Money Market account has an APY of 4.00% for balances over $10,000, while balances below this amount earn an APY of 2.02%. This account comes with a debit card and the ability to move money through online and wire transfers. You can also request personal checks.
Like the savings account, the Performance Money Market account requires no minimum deposit to open.
CDs: EverBank also offers two types of CD accounts. The Performance CD is available with terms from three months to five years.
The interest rate on the account depends on the term, with nine- and 12-month terms offering the highest APY of 4.00%. A deposit of $1,000 is required to open a Performance CD.
EverBank’s other CD, called a CDARS CD, won’t be suited for most customers. EverBank’s other CD, called a CDARS CD, won’t be suited to most customers. This account is designed for customers who need access to high FDIC coverage limits and deposit a minimum of $10,000.
Customer service: For customer service, you can visit one of EverBank’s physical branch locations or contact customer support at 888-882-3837. Phone support is available from 8 a.m. to 8 p.m. Eastern time Monday through Friday and from 9 a.m. to 7 p.m Saturday.
You can also find answers to frequently asked questions on the bank’s website. There is also a mobile app available for Apple and Android users.
Pros and cons of EverBank
Pros:
• Charges no monthly fees on all accounts
• Provides a large network of fee-free ATMs nationwide
• Requires no minimum deposit for savings and money market accounts
Cons:
• Supplies limited number of branches, primarily in Florida
• Offers no live phone support on Sundays
• Needs a balance of $10,000 or more for the best rates on money market account
Savings Account Is Now 4.75 Not 5
The savings account rate has droppped
Coming In No Restrictions, Going Out Restrictions!
Have several CDs with them. Suddenly today I see the following in their website.
"As part of our commitment to providing a safe banking experience, we have temporarily adjusted the daily limit for new outbound external transfers to $10,000. This does not impact existing recurring transfers"
Yesterday when I transfered funds (more than 10k) from my bank; no restrictions!
Inquired from customer service to learn when my CDs mature I will be required to do some paperwork and pay $25 to transfer funds to my bank.
Sorry, no more future banking with them.
Changed Transfer Limit Without Notifying Customers
At 6pm EST on Feb 10, Everbank changed their Electronic Funds Transfer policy from a daily limit of $50,000 to a daily limit of $2,500. However, they did not notify any clients of this impending change. Even the online PDF of their policies stated the former policy as of 10 pm EST on Feb. 10. I tried to initiate a time-sensitive transfer of more than $2,500 on that night at 6:30pm, and was unable to do so because of the new policy. In addition, after initiating multiple transfers of approximately $2,000 as an alternative, after trying for almost an hour, one of those transfers was mysteriously canceled without a reason. I received an email about this on the afternoon of Feb. 11. I had phoned Everbank on the morning of Feb. 11 to verify that all three would go through, and was told that the only reason they might not was due to insufficient funds. There were sufficient funds. When I called Everbank on Dec 12 to ask why the third transaction had been canceled, I was referred to the new policy. When I asked when clients would receive notice of the new policy in writing, I was told that Everbank reserves the right to change the limit at any time. This is not the behavior of an A rated business.
5.05% New Customer?
Is this still available? Can I open my account online, or do I have to call to get this rate?
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 34775 |
| Year Established | 1998 |
| Employees | 1590 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.64% |
| Return on Equity - YTD | 6.95% |
| Annual Interest Income | $2.2B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $40.8B$36.15B |
| Loans | Q4 2024vs Q4 2023 | $29.28B$25.96B |
| Deposits | Q4 2024vs Q4 2023 | $32.05B$27.98B |
| Equity Capital | Q4 2024vs Q4 2023 | $3.7B$3.43B |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $236.9MM$229.5MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $144.3MM$186.8MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $6.3MM$3.7MM |