EverBank serves consumer and commercial clients nationwide, providing a wide range of products and services online, by phone and at financial centers located throughout Florida.
With long experience serving clients, EverBank strives to help clients meet their financial goals at each stage of life. From savings to homebuying to managing day-to-day finances, the bank offers a suite of services that make financial wellness a priority for each client.
EverBank is the largest bank based in Florida and is headquartered in Jacksonville, serving clients in all 50 states. The bank’s legal entity name is EverBank, National Association.
8/14/2024 - I just logged onto the new Everbank website to see how it works and I am amazed. The new webpage is great.
The new Everbank site is vastly superior to the TIAA website which we detested and that horrible site forced us to switch banks.
We will use the new site for a few weeks but it already looks like we will be able to resume using Everbank as our main checking and savings bank.
It was quite easy to set up a high-yield savings account with Everbank, unlike some other banks I've used. However, that easy process may have been because I already hold a CD with them. Time will tell whether their customer-friendliness is up to par.
I have been hoping since TIAA took over the "old" EverBank that:
we would again be able to see our scheduled transactions listed on the same page as the recent transactions, and
the expected impact of the scheduled transactions upon the balance would be reflected on the transactions page.
Now, the scheduled transactions appear as "cards" horizontally and only 14 days are available, and we can only view 3 scheduled transactions at a time.
This new interface is ridiculous.
The new HelpDesk seems to only have newbies and have no idea of the differences. they are polite, and promise to pass on my comments, but i have received no feedback from them.
Have any of you long term customers found other banks that have the feature that allows us to see the anticipated impact of scheduled transactions upon the balance in the account?
I used the original Everbank for many years. Loved them. Then TIAA took over. Nothing but problems. Computer interface horrible. Constant reminder to pay bills you already paid, no customer service, no response to complaints or suggestions. So I left and went to Ally. When I saw they reverted back to Everbank, I opened several savings accounts. But it's not like the original Everbank. I think they just renamed to get their Everbank customers back. Everbank was a smaller, customer oriented virtual bank. TIAA is big business. This Everbank is justTIAA with a new name, will stick with Ally for now. I'm still getting bill pay reminders from them after many years. And although I had closed all my accounts years ago, I had to find and use old log in credentials to open new savings accounts because they kept my personal info and wouldn't accept me as new account.
Overall | |
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FDIC Certificate # | 34775 |
Year Established | 1998 |
Employees | 1568 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.59% |
Return on Equity - YTD | 6.39% |
Annual Interest Income | $1.06B |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2024vs Q2 2023 | $39.45B$36.45B |
Loans | Q2 2024vs Q2 2023 | $27.89B$28.03B |
Deposits | Q2 2024vs Q2 2023 | $29.32B$25.05B |
Equity Capital | Q2 2024vs Q2 2023 | $3.6B$3.57B |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $232.7MM$229.1MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $134.6MM$269.6MM |
Real Estate Owned | Q2 2024vs Q2 2023 | $6.2MM$6.2MM |
Rates for EverBank (FL) are currently being reviewed.
EverBank (FL) is an Internet only bank and does not have branch locations. Its headquarters is located at 301 W Bay St. - Jacksonville, FL 32202