First Technology Federal Credit Union


Overview / Commentary
855-855-8805
2702 Orchard Pkwy
San Jose, CA 95134

First Technology Federal Credit Union is headquartered in San Jose and is the 2nd largest credit union in the state of California. It is also the 6th largest credit union in the nation. It was established in 1970 and as of December of 2019, it had grown to 1,560 employees and 610,473 members at 44 locations. First Technology Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in First Technology Federal Credit Union is open to members of the Financial Fitness Association (join for $8 yearly fee) or the Computer History Museum ($15 yearly fee). Membership is also open to those who live and work in Lane County in Oregon and for those who work for a high tech or telecom company, or the state of Oregon.
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Good Local CU

Posted by: |

Spouse and I have been with FT since before they merged with Addison. Our teens now have their own membership accounts and use the mobile deposits for summer job checks--no problems.
We collectively have several savings, checking, CD ladders, and credit card accounts with them. I've opened and closed CDs over the phone, and digitally signed the paperwork emailed to me.
I notice the teens don't ever use cash or need ATMs; they pay with debit cards and Zelle transfers. So their move to convenient mobile and digital banking works for our lifestyles.
However, if we ever need the local branch, it's on our route through Redmond so it's convenient. Their tellers and CS agents have always been polite and efficient. Love these guys.

Excellent Credit Union

Posted by: |

We moved our accounts to First Tech a little over a year ago to receive true Chip and Pin cards (as opposed to the US default of Chip and Signature) because of international travel. Since moving we cannot be more pleased with First Tech. We receive excellent customer service, and we never question the security of our accounts. There isn't even a local branch available in our state, but with the availability of Shared Branching COOP we don't even notice. ATM fees are refunded and the mobile app handles most everything we need. When we do travel to an area and can transact business in person the service has been nothing but spectacular.

First tech Credit union

First tech is a good, no-fee credit union. They do not require a minimum balance on either the savings or the checking account. The few times that I required help, I received very attentive, timely, and competent aid. As the name of the union implies, the staff there were very tech savvy and easily understood any technological problems I ran into. In fact, I set up the entire banking service online with them, when I was out of the country. The requirement for sign-up, however, was a bit difficult. I had to join a money-management group for a low fee (around 8 dollars) before being allowed into the credit union. I use this credit union as a secondary account, and it linked up easily with by main (Bank of America) account, which receives my automatic deposits.

Offers good reward checking and customer service has exceeded my expectations

I've been a member of First Tech FCU for 5 years now. They offer a Rewards Checking account where if you make 12 debit card transactions and have 1 ACH deposit/withdraw in a month they will give you a great competitive rate in cash back. I earn about $15/month this way. My favorite thing about First Tech is their customer service. They went above and beyond for me when a few months back only 11 debit card transactions cleared in one month. I called them and they ended up giving me the reward for the month anyway because I was a good customer. Their browser interface is really great and makes it really easy to transfer money between different accounts. The one downside is their eCheck deposit service on the mobile app. Sometimes the mobile application won't read the picture of the check and the check gets rejected. This has happened a few times; recently, I noticed that they changed their eCheck mobile deposit part of their app and are using a new program. I used it once with no problem, hopefully that fixes it!

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Health

Health Grade Components

Overall
NCUA #19976
Year Chartered1970
Employees1560
Primary Regulator
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD7.64%
Annual Interest Income$480.8MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$13.11B$12.18B
LoansQ4 2019vs Q4 2018$9.16B$8.98B
DepositsQ4 2019vs Q4 2018$9.55B$8.69B
Equity CapitalQ4 2019vs Q4 2018$1.33B$1.17B
Loan Loss AllowanceQ4 2019vs Q4 2018$58.8MM$53.5MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$29.8MM$34.9MM
Real Estate OwnedQ4 2019vs Q4 2018$152.00K$0
Rates

Rates for First Technology Federal Credit Union are currently being reviewed.

Locations

Availability



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