First Technology Federal Credit Union is headquartered in San Jose and is the 3rd largest credit union in the state of California. It is also the 12th largest credit union in the nation. It was established in 1970 and as of June of 2024, it had grown to 1,577 employees and 692,891 members at 38 locations. First Technology Federal Credit Union's savings rates are 9X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in First Tech Federal Credit Union is open to members of the Financial Fitness Association (join for $8 yearly fee) or the Computer History Museum ($15 yearly fee). Membership is also open to those who live and work in Lane County in Oregon, work for the State of Oregon, or work for any of more than 960 Partner Companies (including many high tech and telecom companies).
See current membership details
Related Posts
11/12/14 - First Tech FCU Cash Bonuses
11/3/14 - First Technology FCU Depositivity Bonus Program Can Earn Up To $1.5K
9/6/14 - First Technology Federal Credit Union Offers Competitive Rate 3-Year CD
9/3/14 - First Technology Federal CU (36 Mo CD, 1.60%APY) OPEN TO EVERYONE
9/7/12 - Competitive Reward Checking Account at First Tech Federal Credit Union
10/6/06 - 6.00% 7-Month CD at an Oregon/Washington CU (First Tech)
6/22/06 - 6.00% 15-Month CD at a Multi-State CU (open to all).
3/22/06 - 5.50% 11-Month CD at a California CU
Excellent Credit Union!!
Credit Unions are always the way to go for financial institutions and so far since move in First Tech (2023) I havent had any issues! I've been a member of a local CU since 1998 but wanted more competitive rates and product option.....who give checking accounts 5% (June'24)... First Tech does!
Transfers to other ext. institutions have been a breeze... Their Mastercard product is great Im still on their 0% promo for over a year :) and their security service on the credit card has been excellent, Ive had calls to verify if multiple same-day purchases were valid or fraud which I was verify much thankful!
Definitely recommend them to friends and family to move over!!!
Having Cancer Is Not Enough For Me To Get Assistance
Today, September 1st, 2023, marks an unforgettable and disappointing day in my life, all thanks to First Tech Federal Credit Union. As a battling cancer patient, each day comes with constant struggles but I never anticipated that my bank would be adding to this distress.
In a shocking turn of events, my account got unexpectedly frozen today, and as a result, my access to necessary funds derailed, the most distressing part being missing my much-needed chemotherapy session. As anyone could imagine, this scenario painted a frightening picture for me.
Hoping for an immediate resolution, I contacted the bank's customer service, only to be met with an agent who exhibited a colossal lack of compassion and professionalism. Instead of providing any thoughtful explanation, he dismissed the severity of my situation, laughed and kept me on hold for an agonizing sixty minutes.
Unfortunately, today isn’t just another Friday; it is the start of Labor Day weekend, a time when you hope for relaxation and peace, not stress and frustration. The toll this incident has taken on my mental state is unimaginable.
The ordeal of cancer is already a public battle, and through this review, I don't aim to gain pity; rather, I wish to shed light on the stark reality of the service provided by First Tech Federal Credit Union, and hope that no one else has to go through such a distasteful experience.
They Used To Be Good, But Not Now
I have been with First Tech for over 15 years. When they first opened, the first few years were GREAT! However, I have had nothing but issues over the last few years. It all started after they closed the main office in Beaverton, Oregon. They recently opened the Cedar Hills location with nothing but issues every time I go in.
I went into the Cedar Hills location six months ago - They had people greet you before you go in, demanding you need an appointment BEFORE you can go in and do ANY transaction! I saw a lady who just wanted to complete a simple deposit from a business. The person from the bank turned this lady away and advised her to come back after they made an appointment online. She was beyond frustrated, and I was for her too! Unfortunately, I was there to open a new savings account, so I needed to see someone. After waiting outside for a LONG time (forty-five minutes), let me in the lobby. It took a LONG time (over forty minutes) to open a simple savings account, and they kept trying to sell me on their other products and services. Then I asked about a safety deposit box. They advised there were NO safety deposit boxes at this location, and they would not be getting any safety deposit boxes. However, after I asked about the old main location closing, and they had safety deposit boxes there, where did they go? Then the bank representative admits that they did have the old safety deposit boxes, NO new ones. Then they still didn't get the account set up correctly, which required a call to Customer Service to resolve.
I went to the Cedar Hills location today - Immediately greeted with a sign, stating I had to wait for a person. After 10 minutes, the Manager advised, I could see someone if I sat and waited for a few minutes. I went to withdraw funds to transfer to another credit union with better rates for savings. The Teller kept having printer issues. The Manager stood talking to another Teller behind me the whole time I was there. The Manager watched this Teller struggle with the printer issues. The Teller asks the Manager if she can print the receipt to another printer, the Manager states to do a manual. Then as I stood there for what should have been a tops 5-minute transaction, I watched three other people walk in asking for a safety deposit box. The Manager states to wait in the lobby, for someone to get to them shortly. I am stunned by this request about the safety deposit box. I asked the Teller, do they have safety deposit boxes available? The Teller grabs picture fame from a nearby office, out of sight, and brings it out to show me the rates and sizes but can't give me anything printed with this information on it. I asked if they reduce the fee based on the type of account or balance? The Manager stood behind me, continuing to talk to the other Teller instead of helping the now four people in the lobby. The Manager states very loudly "NO" with her head shaking and a frown on her face. I am shocked that THERE ARE safety deposit boxes at this location. A few months ago I was told there would never be any new safety deposit boxes at this location. The Manager and the Teller she is talking to, say nothing. The Teller finally gave me my withdrawal and says " Do you want to open one now?" I say no, and leave.
Unfortunately, this once great Credit Union has gone downhill since Addison Avenue bought them out. This explains why they kept pushing their other products and services, and why Customer Service has suffered. I have nothing good to say about Addison Avenue, and no longer recommend First Tech Credit Union.
Careful...They Will Tell You They Can’T Refund An Overpayment Then Will Charge You An Inactivity Fee.
We purchased a new vehicle last year and the dealership financed it through first tech federal credit Union. We paid it off with 2 months, and overpaid by $5.00. We contacted First tech to receive a refund ($5.00 is $5.00 ....) and was advised they could not offer a refund due to the 5.00 amount would cost them more to issue the refund. So, they put it into a checking account.
We really had no other reason to deal with this bank at this point, but recently we received a notice that since there had been no activity on the account we would be assessed a $5.00 monthly fee. So I contacted them as advised regarding the letter we received dated July 19th and requested a refund check. Jessica, advised there was no reason a refund was not issued when we contacted them last year, but advised she would not be issuing a refund due to inactivity on the account.
We recently returned from a month long vacation with family and the deadline to open a new savings account or initiate activity by 8/15/21. The notice was received was dated July 19th and we returned home August 18th! Congratulations to First Tech!
Hopefully they will put the overpayment to good use!
This Is Not A Bank It Is A Factory Of Scams
honestly this is the worst company i have ever seen.
they are liars, deceivers and scammers, I had a bad experience with this crap.
be careful don't open up here, they lie
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 19976 |
| Year Chartered | 1970 |
| Employees | 1577 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.01% |
| Return on Equity - YTD | 0.15% |
| Annual Interest Income | $397MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $16.74B$16.94B |
| Loans | Q2 2024vs Q2 2023 | $11.96B$12.09B |
| Deposits | Q2 2024vs Q2 2023 | $12.14B$11.1B |
| Equity Capital | Q2 2024vs Q2 2023 | $1.37B$1.29B |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $135.9MM$141.4MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $67.4MM$51.9MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $72K$409K |
