Overview / Commentary
211 Commerce St
Nashville, TN 37201

FirstBank is headquartered in NASHVILLE and is the 3rd largest bank in the state of Tennessee. It is also the 139th largest bank in the nation. It was established in 1906 and as of March of 2024, it had grown to 1,462 employees at 120 locations. FirstBank's money market rates are 70% higher than the national average, and it has a B+ health rating.

Reviews (8)

Great People, Great Business

Posted by: |

This is where my wife & I both bank after moving to M'boro.  It's a very friendly atmosphere, friendly people, & helpful associates.  They even provide awesome rewards with their rewards checking accounts, & searching around they definitely have the best rates in town.  The only thing I have bad to say is that they need to get their act together when it comes to making deposits, we have to fill out over a minutes worth of paperwork with every deposit, but even still we love our neighborhood bank.  Check them out when you get a chance. 


Posted by: |

FirstBank has been a good bank for my family. They are a growing bank so they have been able to offer a lot of products and experiences another local bank we used to use cannot do. I think the safety of having a local bank instead of a large national bank, too. The people at the branch in my town are excellent and know my family well. They have helped us whenever we have a question about any of our accounts and helped us choose the right checking account for us when we needed to make some changes. Their online banking is probably average. I just use it for keeping an eye on my accounts.

Brick and mortar is still the way to go

I have had both internet only and brick and mortar bank accounts. The internet only banking checking account might be easier than a typical checking account to open and you can do it from home, but you lose a lot of customer service and when you are dealing with money that is something you really need. I opened an efirstbank checking account more than a year ago, the intial set up was a breeze and I set direct deposit and everything was just fine, I started a new job that paid by paper check and I tried to deposit my check,I kept getting a message saying they can not verify my identity. I sent an email and did not get a response for 3 weeks, I finally found the live chat link and stated my issue there. I gave them all my information, email,SSN and etc. I was told they can not verify me and to have the owner of the account (me) contact them and cut the chat. It had been 4 months since that and the issue is not resolved, and for this reason and im sure others I do no think internet only is the best of ideas

Only For The Money

Posted by: |

This bank pays 1.51% APY on checking. The account needs to have 10 debit transactions per month, plus a few other easily followed rules. Their mobile app is not so terrific and the folks in the call center are somewhat snooty.

However, I'm a rate whore, so the 1.51% on my emergency fund pays me about $300-plus per year. I can put up with the other stuff since I am getting some yield.

Franklin Synergy - Disappointed

Posted by: |

First Bank recently acquired Franklin Synergy and it's not been a good transition for the Franklin Synergy clients. Checking interest dropped from .06% to .01%, money market .37% to .25% and the identity theft monitoring was dropped. I'll be a former client once I can arrange to have direct deposits and auto-pay accounts to the replacement bank.

Worst Banking Experience Ever

After being with Northwest Georgia for close to 20 years, First Bank has taken over and I have had nothing but issues. Their online banking is a joke, their ACH deposits are only pulled once a day, sometimes my card will work and sometimes I have double charges. After several issues, I'm finished. I will be closing both accounts with them tomorrow and taking my business elsewhere. At this point, I would rather pay for a checking account than deal with them any longer.

Terrible Bank

Banked with Northwest Georgia Bank for 20 years, with no issues. Since First Bank took over, it has been nothing but problems. Had issues with payments been taken out twice, and also ATM withdrawals being doubled. When I contacted the bank they try to say card was swiped twice. This is BS. I have now closed my account. There were other customers at the bank location I was at having the same issues on the same days. I guess they make their money by scamming customers. Word of warning for former Northwest Georgia Bank customers, keep a close watch on your accounts. Too bad you can't give negative ratings


Posted by: |

laughing stock of Nashville banks. Desperate, but have wool completely pulled over the eyes of owner.


Health Grade Components

FDIC Certificate #8663
Year Established1906
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.91%
Return on Equity - YTD7.82%
Annual Interest Income$176.1MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$12.53B$13.09B
LoansQ1 2024vs Q1 2023$9.22B$9.31B
DepositsQ1 2024vs Q1 2023$10.53B$11.2B
Equity CapitalQ1 2024vs Q1 2023$1.47B$1.37B
Loan Loss AllowanceQ1 2024vs Q1 2023$151.7MM$138.8MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$65.9MM$50.8MM
Real Estate OwnedQ1 2024vs Q1 2023$3.6MM$4.1MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

FirstBank Savings Account Rates

0.05%$25-Basic Savings
0.05%$25-UTMA Minor Savings Account

FirstBank Money Market Rates

2.48%$0$250kFirstRate Money Market
0.75%*$250k*-Tiered Money Market
OTHER TIERS: 0.65% $2.5k - $100k | 0.70% $100k - $250k

FirstBank Checking Account Rates

1.51%*$0$25kFirstRewards Checking - Qualifying
OTHER TIERS: 0.55% $25k+
0.50%*$50k*-Interest Checking
OTHER TIERS: 0.41% $1k - $25k | 0.45% $25k - $50k


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