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Overview / Commentary
615-313-0080
211 Commerce St., Suite 300
Nashville, TN 37201

FirstBank is headquartered in Nashville and is the 3rd largest bank in the state of Tennessee. It is also the 226th largest bank in the nation. It was established in 1906 and as of September of 2017, it had grown to 1,414 employees at 82 locations. FirstBank has an A+ health rating.

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Reviews (8)

Great People, Great Business

Posted by: Anonymous | Oct 28, 2010

This is where my wife & I both bank after moving to M'boro.  It's a very friendly atmosphere, friendly people, & helpful associates.  They even provide awesome rewards with their rewards checking accounts, & searching around they definitely have the best rates in town.  The only thing I have bad to say is that they need to get their act together when it comes to making deposits, we have to fill out over a minutes worth of paperwork with every deposit, but even still we love our neighborhood bank.  Check them out when you get a chance. 

FirstBank

Posted by: Sentedge | Nov 12, 2017

FirstBank has been a good bank for my family. They are a growing bank so they have been able to offer a lot of products and experiences another local bank we used to use cannot do. I think the safety of having a local bank instead of a large national bank, too. The people at the branch in my town are excellent and know my family well. They have helped us whenever we have a question about any of our accounts and helped us choose the right checking account for us when we needed to make some changes. Their online banking is probably average. I just use it for keeping an eye on my accounts.

Brick and mortar is still the way to go

I have had both internet only and brick and mortar bank accounts. The internet only banking checking account might be easier than a typical checking account to open and you can do it from home, but you lose a lot of customer service and when you are dealing with money that is something you really need. I opened an efirstbank checking account more than a year ago, the intial set up was a breeze and I set direct deposit and everything was just fine, I started a new job that paid by paper check and I tried to deposit my check,I kept getting a message saying they can not verify my identity. I sent an email and did not get a response for 3 weeks, I finally found the live chat link and stated my issue there. I gave them all my information, email,SSN and etc. I was told they can not verify me and to have the owner of the account (me) contact them and cut the chat. It had been 4 months since that and the issue is not resolved, and for this reason and im sure others I do no think internet only is the best of ideas

Only For The Money

Posted by: Bart Moran | Sep 9, 2016

This bank pays 1.51% APY on checking. The account needs to have 10 debit transactions per month, plus a few other easily followed rules. Their mobile app is not so terrific and the folks in the call center are somewhat snooty.

However, I'm a rate whore, so the 1.51% on my emergency fund pays me about $300-plus per year. I can put up with the other stuff since I am getting some yield.

Worst Bank Ever

Posted by: edsloan69 | Oct 18, 2017

Hmm, how many screwups can a bank do? As many as you'll let them here, apparently. I have so many experiences I could tell here over the years I banked there, but there's not enough space for that. This last one was the nail in the coffin. I deposit a check through the mobile banking on Thursday and tried to get gas out of that account the next day. I could only get a little over $7 worth. I tried to log into my account and it said login invalid. I called twice, contacted them on the web twice, and over two days on tax weekend. I could never get it resolved so I finally closed the accounts today and I beg you to stay away. SO MANY ISSUES! The business account fees are $25/month and you DON'T $25 worth of service. Other banks charge much less if anything. Their tech is always about 4-5 years behind other banks. The ATMs are about 2012 era. When a bank can hurt your business, stop you from purchasing products, cause arguments with your spouse, and can't help you get a MAJOR issue resolved that they caused, THERE MIGHT BE A FEW RED FLAGS HERE. Once again, you've been warned.

Worst Banking Experience Ever

After being with Northwest Georgia for close to 20 years, First Bank has taken over and I have had nothing but issues. Their online banking is a joke, their ACH deposits are only pulled once a day, sometimes my card will work and sometimes I have double charges. After several issues, I'm finished. I will be closing both accounts with them tomorrow and taking my business elsewhere. At this point, I would rather pay for a checking account than deal with them any longer.

Terrible Bank

Banked with Northwest Georgia Bank for 20 years, with no issues. Since First Bank took over, it has been nothing but problems. Had issues with payments been taken out twice, and also ATM withdrawals being doubled. When I contacted the bank they try to say card was swiped twice. This is BS. I have now closed my account. There were other customers at the bank location I was at having the same issues on the same days. I guess they make their money by scamming customers. Word of warning for former Northwest Georgia Bank customers, keep a close watch on your accounts. Too bad you can't give negative ratings

Seriously?

Posted by: Anonymous | Jun 18, 2011

laughing stock of Nashville banks. Desperate, but have wool completely pulled over the eyes of owner.



Health
A+

Health Grade Components

Overall
FDIC Certificate #8663
Year Established1906
Employees1414
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.16%
Return on Equity - YTD10.49%
Annual Interest Income$114.6MM
Assets and Liabilities
AssetsQ3 2017vs Q3 2016$4.58B$3.18B
LoansQ3 2017vs Q3 2016$3.56B$2.26B
DepositsQ3 2017vs Q3 2016$3.75B$2.67B
Equity CapitalQ3 2017vs Q3 2016$571.0MM$323.8MM
Loan Loss AllowanceQ3 2017vs Q3 2016$23.5MM$23.3MM
Unbacked Noncurrent LoansQ3 2017vs Q3 2016$14.8MM$11.2MM
Real Estate OwnedQ3 2017vs Q3 2016$13.8MM$8.9MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

FirstBank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.51%*-$25kFirstRewards Checking - Qualifying
OTHER TIERS: 0.15% $25k+
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