Five Star Credit Union is headquartered in Dothan and is the 12th largest credit union in the state of Alabama. It is also the 553rd largest credit union in the nation. It was established in 1964 and as of September of 2022, it had grown to 139 employees and 55,359 members at 18 locations. Five Star Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Five Star Credit Union is open to individuals who live, work, worship or go to school in the Alabama counties of Barbour, Coffee, Dale, Geneva, Henry, Houston, Pike, or Russell,. Those who live or work in the Georgia counties of Decatur, Early, Glynn, Grady, Miller, Mitchell, Quitman, Seminole, Stewart, or Webster also qualify for membership. Immediate family and household members of current Five Star Credit Union members are eligible to join.
See current membership details
Broken Web Site And Broken Customer Service
I tried to open their "Premier Growth Money Market" account. I tried numerous times online without success and I always got stuck on a Checking Application page which I did not want.
I tried their customer service by phone and was 12 minutes on hold one time and 31 minutes on hold another time. The call back option was unfruitful.
Data as of Q3 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68302 |
| Year Chartered | 1964 |
| Employees | 139 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.56% |
| Return on Equity - YTD | 19.8% |
| Annual Interest Income | $17.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2022vs Q3 2021 | $733.0MM$642.0MM |
| Loans | Q3 2022vs Q3 2021 | $386.0MM$332.2MM |
| Deposits | Q3 2022vs Q3 2021 | $616.8MM$558.3MM |
| Equity Capital | Q3 2022vs Q3 2021 | $58.1MM$74.1MM |
| Loan Loss Allowance | Q3 2022vs Q3 2021 | $3.0MM$2.8MM |
| Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $1.6MM$724.00K |
| Real Estate Owned | Q3 2022vs Q3 2021 | $0$331.00K |
