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Five Star Credit Union


Overview / Commentary
www.fivestarcu.com
855-847-2023
411 North Foster Street
Dothan, AL 36303

Five Star Credit Union is headquartered in Dothan and is the 13th largest credit union in the state of Alabama. It is also the 580th largest credit union in the nation. It was established in 1964 and as of December of 2021, it had grown to 137 employees and 54,657 members at 18 locations. Five Star Credit Union's money market rates are 93% higher than the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

Membership in Five Star Credit Union is open to individuals who live, work, worship or go to school in the Alabama counties of Barbour, Coffee, Dale, Geneva, Henry, Houston, Pike, or Russell,. Those who live or work in the Georgia counties of Decatur, Early, Glynn, Grady, Miller, Mitchell, Quitman, Seminole, Stewart, or Webster also qualify for membership. Immediate family and household members of current Five Star Credit Union members are eligible to join.
See current membership details

Reviews (1)

Broken Web Site And Broken Customer Service

Posted by: |

I tried to open their "Premier Growth Money Market" account. I tried numerous times online without success and I always got stuck on a Checking Application page which I did not want.

I tried their customer service by phone and was 12 minutes on hold one time and 31 minutes on hold another time. The call back option was unfruitful.

1


Health
A+

Data as of Q4 2021

Learn why bank health matters

Health Grade Components

Overall
NCUA #68302
Year Chartered1964
Employees137
Primary Regulator
Profit Margin
Return on Assets - YTD1.57%
Return on Equity - YTD13.6%
Annual Interest Income$19.2MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$661.0MM$557.1MM
LoansQ4 2021vs Q4 2020$348.7MM$287.4MM
DepositsQ4 2021vs Q4 2020$578.4MM$480.4MM
Equity CapitalQ4 2021vs Q4 2020$75.1MM$69.0MM
Loan Loss AllowanceQ4 2021vs Q4 2020$2.8MM$3.2MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$629.00K$1.6MM
Real Estate OwnedQ4 2021vs Q4 2020$307.00K$887.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Five Star Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.85%$5-Rising Star Youth Savings
0.50%$1-IRA Share Account
0.35%$1-Christmas Club Account
0.35%$1-Vacation Club Account
0.30%--Five Star Level Savings w/ Active Your Five Star Checking
0.30%--Five Star Level Savings w/ Active Your Fabulous 50 Checking
0.30%--Five Star Level Savings w/ Active Your Free Checking
0.10%$5-Five Star Business Savings Account
0.05%--Five Star Level Savings
0.05%$5-Membership Share Account
0.05%$1-Sub-share Account

Five Star Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.85%*$100k*-Premier Growth Money Market
OTHER TIERS: 0.40% → $2k - $50k | 0.60% → $50k - $100k
0.85%*$100k*-Money Market Checking
OTHER TIERS: 0.40% → $2k - $50k | 0.60% → $50k - $100k
0.75%*$100k*-Business Money Market
OTHER TIERS: 0.25% → $2k - $50k | 0.50% → $50k - $100k

Five Star Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$1.5k*-Your Five Star Checking
OTHER TIERS: 0.05% → Up to $1.5k
0.05%--Share Draft Checking Account
0.05%--Your Fabulous 50 Checking

Five Star Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%$500-60 Month CD
1.45%$500-Business 60 Month CD
1.20%$500-48 Month CD
1.20%$500-Business 48 Month CD
1.10%$500-36 Month CD
1.10%$500-Business 36 Month CD
1.00%$500-24 Month CD
1.00%$500-Business 24 Month CD
0.90%$500-12 Month CD
0.90%$500-Business 12 Month CD
0.65%$500-6 Month CD
0.65%$500-Business 6 Month CD

Five Star Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%$500-60 Month IRA
1.20%$500-48 Month IRA
1.10%$500-36 Month IRA
1.00%$500-24 Month IRA
0.90%$500-12 Month IRA
0.65%$500-6 Month IRA
Locations

Availability



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