Five Star Credit Union


Overview / Commentary
855-847-2023
5105 Montgomery Hwy
Dothan, AL 36303

Five Star Credit Union is headquartered in Dothan and is the 12th largest credit union in the state of Alabama. It is also the 553rd largest credit union in the nation. It was established in 1964 and as of September of 2022, it had grown to 139 employees and 55,359 members at 18 locations. Five Star Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Five Star Credit Union is open to individuals who live, work, worship or go to school in the Alabama counties of Barbour, Coffee, Dale, Geneva, Henry, Houston, Pike, or Russell,. Those who live or work in the Georgia counties of Decatur, Early, Glynn, Grady, Miller, Mitchell, Quitman, Seminole, Stewart, or Webster also qualify for membership. Immediate family and household members of current Five Star Credit Union members are eligible to join.
See current membership details

Reviews (1)

Broken Web Site And Broken Customer Service

Posted by: |

I tried to open their "Premier Growth Money Market" account. I tried numerous times online without success and I always got stuck on a Checking Application page which I did not want.

I tried their customer service by phone and was 12 minutes on hold one time and 31 minutes on hold another time. The call back option was unfruitful.



Health

Health Grade Components

Overall
NCUA #68302
Year Chartered1964
Employees139
Primary Regulator
Profit Margin
Return on Assets - YTD1.56%
Return on Equity - YTD19.8%
Annual Interest Income$17.6MM
Assets and Liabilities
AssetsQ3 2022vs Q3 2021$733.0MM$642.0MM
LoansQ3 2022vs Q3 2021$386.0MM$332.2MM
DepositsQ3 2022vs Q3 2021$616.8MM$558.3MM
Equity CapitalQ3 2022vs Q3 2021$58.1MM$74.1MM
Loan Loss AllowanceQ3 2022vs Q3 2021$3.0MM$2.8MM
Unbacked Noncurrent LoansQ3 2022vs Q3 2021$1.6MM$724.00K
Real Estate OwnedQ3 2022vs Q3 2021$0$331.00K
Rates

Rates for Five Star Credit Union are currently being reviewed.

Locations

Availability



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