Five Star Credit Union


Overview / Commentary
855-847-2023
5105 Montgomery Hwy
Dothan, AL 36303

Five Star Credit Union is headquartered in Dothan and is the 10th largest credit union in the state of Alabama. It is also the 388th largest credit union in the nation. It was established in 1964 and as of March of 2025, it had grown to 225 employees and 65,435 members at 25 locations. Five Star Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Five Star Credit Union is open to individuals who live, work, worship or go to school in the Alabama counties of Barbour, Coffee, Dale, Geneva, Henry, Houston, Pike, or Russell. Those who live or work in the Georgia counties of Chattahoochee, Crisp, Decatur, Dougherty, Early, Glynn, Grady, Lee, Miller, Mitchell, Muscogee, Quitman, Seminole, Stewart, Sumter, Terrell, Tift, Turner, Webster, or Worth also qualify for membership. Immediate family and household members of current Five Star Credit Union members are eligible to join.
See current membership details

Reviews (1)

Broken Web Site And Broken Customer Service

I tried to open their "Premier Growth Money Market" account. I tried numerous times online without success and I always got stuck on a Checking Application page which I did not want.

I tried their customer service by phone and was 12 minutes on hold one time and 31 minutes on hold another time. The call back option was unfruitful.



Health
B+

Health Grade Components

Overall
NCUA #68302
Year Chartered1964
Employees225
Primary Regulator
Profit Margin
Return on Assets - YTD0.89%
Return on Equity - YTD12.25%
Annual Interest Income$16.3MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$1.22B$839.6MM
LoansQ1 2025vs Q1 2024$748.3MM$430.7MM
DepositsQ1 2025vs Q1 2024$1.07B$700.4MM
Equity CapitalQ1 2025vs Q1 2024$87.7MM$74.2MM
Loan Loss AllowanceQ1 2025vs Q1 2024$9.1MM$5.5MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$7MM$1.4MM
Real Estate OwnedQ1 2025vs Q1 2024$171K$34K
Rates

Rates for Five Star Credit Union are currently being reviewed.

Locations

Availability

Dothan Area

Interactive local rates map


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