Florida Credit Union is headquartered in Gainesville and is the 15th largest credit union in the state of Florida. It is also the 222nd largest credit union in the nation. It was established in 1954 and as of June of 2024, it had grown to 302 employees and 159,404 members at 15 locations. Florida Credit Union's money market rates are 5X the national average, and it boasts an A+ health rating.
Membership in Florida Credit Union is open to those who live or work in Alachua, Baker, Bradford, Brevard, Charlotte, Citrus, Clay, Columbia, De Soto, Dixie, Duval, Flagler, Gilchrist, Glades, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Indian River, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Madison, Manatee, Marion, Martin, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, or Volusia Counties in Florida.
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Loved them until the removed the option to utilize credit card payments to build credit, purposely hindering the building of higher credit. Odd coming from a credit establishment.
Why I got my card in the first place.
1.25.23: My husband just opened an acct here because we moved too far from the nearest Suncoast CU location where we've been a valued member for years. Apparently you all have all of your regular tellers tucked away in a back room and have ITM screens in the lobby, but still have your face to face acct reps. That doesn't even make sense and is very impersonal and extremely slow. He waited almost an hour in line to try to deposit our insurance refund check and get less than $200 of cash because your ATM doesn't work just to be told a 7-day hold is being put on it and he can't get any cash from it at all. We live 1/2 hour from Ocala and only come into town every other week. Guess I just have to use an ATM with our other CU and get change from a store. What a terrible first experience after opening a new acct!
3.23.23 Edit: I emailed marketing as they asked me to per their response to my Google review, gotten one response saying that they could forward my concerns to their member service dept if we were still having issues. I said we were because they were still holding our money and his most recent stop in was no different than his first so, sure, he could forward my email to them. I never got a response confirming that they did, nor any communication from anyone else. I emailed back a couple weeks later, to no response. I wrote a final email tonight sharing with them the experience my husband had trying to close his account, hoping that might elicit a response. He went in to find that over $100 had been taken in fees because they failed to uphold the promise the last teller told him that as soon as his money was available (this was almost 2 weeks of a hold on a check) that they would switch it into his checking like he'd asked - they erroneously put it in his savings initially and wouldn't fix the issue til the hold was off. So the money finally became available and he did several debits that apparently bounced and those fees were to withdraw from the savings where it should not have been to begin with. They told him he was responsible for transferring it, not them. They also came to the realization that they never should have opened up accounts for him because there was an old overdrawn account that was opened in my husband's name and closed in the negative, but when they checked the ID that they had on file still and all they said was that it didn't match my husband's - they allowed someone to fraudulently open an account in his name and then had the audacity to try to take our money to cover the overage!!! They still owe us money back from the fees because they would only, "meet halfway," still claiming that he was responsible for the money being in the wrong account, and refused to get a manager to handle the situation. He's tried calling and he just gets voicemail and they refuse to call back. Stay away from this credit union...it's worse than some of the banks we won't ever go back to either!!
So I reported my debit card stolen after I realized my money was being depleted from my account. I was purposely saving money in order to handle my bills as I am not working right now. I called today to check on the status of the disputes that I made just to learn that some credit was given. I was given back $500 out of the $2000+ that was stolen from me. This opened my eyes and made me see that this bank really doesn’t care about me as a customer. I’m just sad because now my daughter and my stability is compromised. At least the CSR were very nice and helpful.
Overall | |
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NCUA # | 60497 |
Year Chartered | 1954 |
Employees | 302 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.57% |
Return on Equity - YTD | 12.25% |
Annual Interest Income | $65.3MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2024vs Q2 2023 | $2.2B$2.04B |
Loans | Q2 2024vs Q2 2023 | $1.78B$1.62B |
Deposits | Q2 2024vs Q2 2023 | $1.84B$1.71B |
Equity Capital | Q2 2024vs Q2 2023 | $278.8MM$243.7MM |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $18.7MM$16MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $10MM$8MM |
Real Estate Owned | Q2 2024vs Q2 2023 | $45K$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.