Fulton Bank, National Association is headquartered in LANCASTER and is the 3rd largest bank in the state of Pennsylvania. It is also the 79th largest bank in the nation. It was established in 1882 and as of March of 2023, it had grown to 3,322 employees at 219 locations. Fulton Bank, National Association's money market rates are 5X the national average, and it has a B+ health rating.
I enjoy having a brick and mortar bank available to me when I need to see a person for help or a special need. Otherwise my main bank is an online one since the rates are so much better.
Let me tell you that I have enjoyed my experience with Fulton Bank. I have a senior checking and a business checking account with them. My banker follows up with what she promised to do and then calls back to check on how things are going. The staff in the banks I go to (In Delaware) are super nice and helpful. Their location are where I need them and I do not plan on changing anytime soon. I do wish they had better offerings in credit cards but not a deal breaker.
Highly recommended.
Fulton Bank mailed me a promotion to open a checking account and get $150. I followed all the steps exactly. I set up direct deposit within the time required, etc. It has been several months and I still do not have the bonus. I don't understand how they can mail you a promotion and then not give it. I am 100% sure I followed everything that was required. I've never had any accounts with them in the past so I just don't get it.
Fulton Bank was a wonderful customer and service oriented customer relationship driven bank When I first started with them. With their rush to grow by buying other banks, they have lost their identity. Customer service has become almost non existent. Local branch does not even answer the phone. Emails are not returned. Their BOSS business banking website reminds me of old MS DOS computer systems. Antiquated and clunky. With over a quarter of a million dollars in cash deposits in that bank, I am now treated as an unknown felon trying to pull a scam. I have have began the process of moving 6 accounts and all cash out of Fulton Bank and moving to Hebron Savings Bank where customer service and relationship banking governs their every interaction. I should have seen this coming when customer service at Fulton Bank began to decline and they stopped answering the phone, answering emails, and began to treat me like a total stranger. Loan offerings are laughable at over 2% higher than local competition. BEWARE ....
I love Fulton Bank! I opened my checking account in the branch, the staff was phenomenal, professional, sweet, and very knowledgeable and answered my questions and concerns immediately. The process was easy, stress free, and quick! The mobile is really nice, easy to navigate and use. (It does need some work done on it because "Zelle" tends to have issues here and there.) - No problem though.
The wait for customer service is pretty long which I don't like but there knowledgeable and professional and extremely helpful every time I call. I have the simple checking account and absolutely LOVE IT! I do not have to maintain a certain balance, no fees/monthly maintenance fees, and I can maintain rewards for the card when I shop and spend over $5.00 which, is GREAT! The locations are pretty convenient and I have been with them about 6 months and I only had 1-2 issues and they was resolved immediately no hesitation which I loved!
Staff at the branch I use is very friendly, helpful, and really professional. I love banking with Fulton Bank!
They've been so great to me and treated me so well which, I absolutely love and admire as a customer. Customer service remains a #1 priority and so far they've met that.
I never encountered money issues, or rude staff since I've been with them. I do recommend them for people with bad credit, new people looking for a super easy and good bank account, and anyone who has a Fulton Bank branch near or in there area. Good bank!
Overall | |
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FDIC Certificate # | 7551 |
Year Established | 1882 |
Employees | 3322 |
Primary Regulator | OCC |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.1% |
Return on Equity - YTD | 10.75% |
Annual Interest Income | $289.8MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q1 2023vs Q1 2022 | $27.00B$25.30B |
Loans | Q1 2023vs Q1 2022 | $20.40B$18.26B |
Deposits | Q1 2023vs Q1 2022 | $21.47B$21.67B |
Equity Capital | Q1 2023vs Q1 2022 | $2.82B$2.76B |
Loan Loss Allowance | Q1 2023vs Q1 2022 | $278.7MM$243.7MM |
Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $164.5MM$161.0MM |
Real Estate Owned | Q1 2023vs Q1 2022 | $3.3MM$2.0MM |
Always verify rates and promotions with the bank or credit union. We are not Fulton Bank, National Association; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
0.07%* | $15k* | - | Health Savings Account | ||
OTHER TIERS: 0.02% → $100 - $1k | 0.04% → $1k - $5k | 0.05% → $5k - $15k | |||||
0.02% | - | - | Statement Savings |