To benefit the employees of General Electric Aircraft Engines, General Electric Credit Union (GECU) was chartered in 1954. In the 1980s, GECU expanded its field of membership to include several Select Employer Groups (SEGs). Today, the credit union serves over 160,000 members – primarily in Ohio, Kentucky, and Indiana. At the time of this writing, funds deposited with GECU are insured by the National Credit Union Administration (NCUA) through the National Credit Union Share Insurance Fund (NCUSIF).
GECU members have convenient and secure access to funds through online and mobile banking options. Electronic statements, ATM access, and bill pay options are also available.
General Electric Credit Union offers its members a suite of financial products and services, including the following personal depository banking products: savings accounts, Health Savings Accounts (HSAs), money market accounts, checking accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts (IRAs). Although basic savings account is required for membership, holiday and vacation “club” accounts are available as well. The credit union’s money market account offers higher, tiered interest rates – depending upon the account balance. GECU offers Traditional, Roth, and Educational IRA products, and its share certificates (CDs) range in terms from 182 days to 5 years, with IRAs and HSAs available as certificates.
As for business deposit account products, General Electric Credit Union provides a business savings account (required for membership), two business checking account options, a business money market account, and business share certificates (CDs).
Field of Membership Restrictions
Membership in General Electric Credit Union is open to the following: (1) those who live, work, attend school or worship in Adams, Brown, Butler, Clark, Clermont, Clinton, Darke, Fayette, Greene, Hamilton, Highland, Miami, Montgomery, Preble, Shelby, and Warren Counties in Ohio; (2) those who live, work, attend school or worship in Boone, Campbell, Grant, Kenton, and Pendleton Counties in Kentucky; (3) those who live, work, attend school or worship in Dearborn, Franklin, Ohio, Switzerland, and Union Counties in Indiana; (4) employees and retirees of General Electric Company Aircraft Engine Division or General Electric Company in the Greater Cincinnati area; (5) employees and students of Kings Local Schools, Loveland City Schools, and Mason City Schools and their families; (6) parishioners of All Saints Church, Assumption Catholic Parish, Crestview Presbyterian Church, and select congregations; (7) employees of TriHealth, Mercy Health, and over 300 other Select Employer Groups.
See current membership details
Related Posts
3/2 - General Electric Credit Union Has 19-Month CD Special, 3.20% APY
7/14 - General Electric Credit Union Adds 3-Year Bump CD
8/21/14 - General Electric CU Raises Rates On 1-Year Jumbo and 5-Year CDs
8/21/14 - General Electric Credit Union 1 Yr CD 1.5%APY
8/21/14 - General Electric Credit Union 5 Yr CD 2.50%APY
4/5/12 - Rates Down But Still Competitive at General Electric CU in Ohio
9/9/11 - Top 1-Year CD Rate at General Electric Credit Union in Ohio - Local Only
1/9/11 - Top CD and Money Market Rates at General Electric Credit Union in Ohio - Local Only
3/19/06 - 5.54% 12-Month CD at an Ohio CU ($100K min)
12/6/05 - 5.38% 48-Month CD at a Ohio CU
Great Interest Rates, Convenient, Great Service
I opened an account at GECU at the end of last year. I found their interest rates on savings to be the best in the Cincinnati area. May move other credit union accounts here because the rates are so much better.
They also have real true electronic bill payment and not mailing of checks.
Their service has been very good and they have a number of office locations in the area. The closest branch is located in a local hospital and the access is very easy.
I have used the phone support when I first opened the account and it was prompt and very helpful. They resolved a problem quickly and to my complete satisfaction.
Overall Positive
My experiences have been positive.
Service level varies depending on the experience of CSR.
Always a good idea to ask lots of questions and think about them prior to speaking with CSR.
I had to train one teller on one specific point about CDs.
CD rates are competitive.
Cash Back Credit Card according to website at:
https://www.gecreditunion.org/home/accounts/credit-cards
Absolutely Terrible Customer Service
I don't normally write business reviews but with the experiences I've had with General Electric Credit Union's customer service, I felt compelled.
First , I should say that they have provided me with the lowest car loan payment rates the last two times I purchased a car . Unfortunately, that is the only positive thing I can say for them .
I have had multiple issues with logging into my online bill pay . This forced me to have to call them directly. Each time I have to call them I dread it ! I have learned that It is best to wait for a time to call when I have absolutely nothing else to do that day, since I am on hold a minimum of 10 minutes. One time I hung up at the 20 minute marker . Once they do answer, I usually end up with some very unfriendly representatives , which is exactly what you want to deal with after being on hold that long . I believe I had one that was polite once ( out of at least 8 I spoke with ).
All in all the rates are good but they need to work really hard on improving their customer service . It's bad enough that this will be the last time we use them.
Worst Bank Experience Ever
I am so glad I never accepted a loan with this company. The interest rate was 6% more than what another bank quoted me. But the worst part was that I had opened a checking/savings account so I could become a member before I applied for the loan. I was never able to register for online access. When I called to check my balance on the account my card was not recognized by the first set of prompts. I had to wait until another menu came up on the phone to enter the card number and then to get to an agent type the number in again. And when the agent answered had to repeat the number to her about 3 times. This does not count the horrible HOLD time. She spelled me name wrong several times. Had to repeat the card number. Also when I said please close my account she said she would put a block on it. I said please close it. She said she would put a block on it. I said please close the account and refund my money. She said you need to go to a branch and disconnected after saying goodbye. WTH, my whole lunch wasted on this mess. I find out there is a $15 charge to close your account if it is before 90 days. I'm so over it. This bank is a joke, that customer service person was the worst I have ever talked to.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68574 |
| Year Chartered | 1954 |
| Employees | 415 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.38% |
| Return on Equity - YTD | 4.31% |
| Annual Interest Income | $114.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $3.36B$3.04B |
| Loans | Q4 2019vs Q4 2018 | $2.74B$2.64B |
| Deposits | Q4 2019vs Q4 2018 | $2.91B$2.74B |
| Equity Capital | Q4 2019vs Q4 2018 | $292.5MM$279.9MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $16.0MM$18.1MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $13.5MM$14.9MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $0$72.00K |
