Genisys Credit Union


Overview / Commentary
248-322-9800
2100 Executive Hills Blvd.
Auburn Hills, MI 48326

Genisys Credit Union is headquartered in Auburn Hills and is the 4th largest credit union in the state of Michigan. It is also the 79th largest credit union in the nation. It was established in 1964 and as of December of 2023, it had grown to 480 employees and 272,934 members at 33 locations. Genisys Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership in Genisys Credit Union is open to those who live, work, worship, or attend school anywhere in the state of Michigan, the Minnesota counties of Anoka, Dakota, Hennepin, Ramsey, Scott, or Washington, or Montgomery County, Pennsylvania. Immediate family and household members of current Genisys Credit Union members are also eligible to join. If you live outside of the location eligibility or do not qualify based on family eligibility, you can still join by making a contribution to either the Arthritis Foundation or the Paint Creek Center for the Arts.
See current membership details

Great Account

Posted by: |

I have had an account with Genisys FCU for the past 14 months and have had no problems. Their rates are excellent and their Genius High Yield Checking account is very hard to beat. I would highly recommend.

Fair checking

Posted by: |

Genisys is a local credit union and not beholden to the corporate bureaucracy of some of the larger banks. They always seem to have a smile on their faces and are much more likely to have a relationship with their clients. They are local and support our local economy and best of all aren't beholden to some giant firm led by greedy criminals. They have never charged me an undeserved fee and they don't seem to gouge.

No Online CD Applications Accepted For Retirees

I attempted to open a CD using Genisys’ online application process (designed to accept new members) and everything was moving along smoothly until I got to the employer information screen. It would not proceed without employer information, which of course does not exist for a retiree. Thus, I received a notice that manual review would be necessary. As promised, on the first business day following my (failed) application, I received the following email message:
“Thank you for your interest in Genisys Credit Union. Unfortunately, we are unable to continue your membership application online. To complete the membership process we will need the following: 

1)  Completed Membership Application- link below (a PDF file)
2)  If requesting eStatements, please complete the consent form- link below
3)  Copy of driver's license or other government issued ID
4)  Send check for $10 payable to Genisys Credit Union ($5 to establish your account, this will be held in the S1 savings account and $5 for donation to PCCA - (Paint Creek Center for the Arts)

Please mail all of the above documentation to the address below:

Genisys Credit Union (etc)

Based on the Post Office’s delivery standards (five days for out of state mail)
I am not interested in dropping off this data and hoping for the best. I need a financial institution with a more robust online capability.

Not Recommended

Posted by: |

In my experience, Genisys is not an institution with integrity. I refinanced my vehicle through Genisys by way of a third party and had no previous experience with the bank.

It is clear that they go to great lengths to ensure that making principle only payments and attempting to pay off a loan early as difficult as possible.

Their online platform is lousy and their customer support was unimpressive (they have a chat feature on their site but good luck getting someone to answer a phone). I'm looking forward to jumping through the necessary hoops that will allow me to pay off my loan and be finished with Genisys.

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Health
A+

Health Grade Components

Overall
NCUA #68536
Year Chartered1964
Employees480
Primary Regulator
Profit Margin
Return on Assets - YTD1.71%
Return on Equity - YTD12.1%
Annual Interest Income$192.5MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$4.85B$4.47B
LoansQ4 2023vs Q4 2022$3.61B$3.27B
DepositsQ4 2023vs Q4 2022$3.98B$3.68B
Equity CapitalQ4 2023vs Q4 2022$674.3MM$570.1MM
Loan Loss AllowanceQ4 2023vs Q4 2022$51.6MM$40.4MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$25.4MM$18.1MM
Real Estate OwnedQ4 2023vs Q4 2022$0$49K
Rates

Rates for Genisys Credit Union are currently being reviewed.

Locations

Availability



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