Genisys Credit Union is headquartered in Auburn Hills and is the 4th largest credit union in the state of Michigan. It is also the 88th largest credit union in the nation. It was established in 1964 and as of September of 2021, it had grown to 435 employees and 246,083 members at 32 locations. Genisys Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in Genisys Credit Union is open to those who live, work, worship, or attend school anywhere in the state of Michigan, the Minnesota counties of Anoka, Dakota, Hennepin, Ramsey, Scott, or Washington, or Montgomery County, Pennsylvania. Immediate family and household members of current Genisys Credit Union members are also eligible to join. If you live outside of the location eligibility or do not qualify based on family eligibility, you can still join by making a contribution to either the Arthritis Foundation or the Paint Creek Center for the Arts.
See current membership details
They Actually Listened To My Concerns!!
**UPDATE**
Genisys actually listened to my complaints!! They recently added a no fee payment option that comes right out of any checking account. That being said, with their incredibly low rates, no fees to make a payment, and very kind customer service reps, I can now give them 5 stars. I wish the payment option could be saved, that’s the only other issue. But if I don’t have to pay a fee, I’ll take it!!
This was the most ridiculous thing ever... I am already paying interest, but I had no idea a fee would be charged every time I had extra cash to make an additional payment.
My frustration, is your chance to turn around and walk away from this place!
And the app it terrible. So much motivation to pay off and get the heck out of Genisys... I am so upset I would pay another fee just to leave this place.
Personal Attention
My wife and I have been thinking of making a bank change for some time and considering numerous local banks. We've walked into a few, called on a few, and checked reviews on some banks. Only to figure out the bank for us was right in front of us. So we set up an appointment with Lynn to talk about banking options. We can honestly say we were blown away with the Customer Service we received from Lynn Middleton. She listened to all of our needs and was able to find a program for our situation at a GREAT rate! I would highly recommend Lynn to any of my close friends and family!
Fair checking
Genisys is a local credit union and not beholden to the corporate bureaucracy of some of the larger banks. They always seem to have a smile on their faces and are much more likely to have a relationship with their clients. They are local and support our local economy and best of all aren't beholden to some giant firm led by greedy criminals. They have never charged me an undeserved fee and they don't seem to gouge.
Worst Bank
Stay away from this bank. Terrible. Everyone is rude. No one Answers the phone. I bought a car with them 2 years ago because I got into some financial trouble they said would take care of me. They even sold me a terrible warranty with the car that did not cover anything. And she tried to argue with me that I didn’t buy it from the bank from the loan officer that sold it to me. So when the car broke down I got stuck paying it. Then they try to say I didn’t have any insurance on my vehicle and added more money on my loan without me knowing. So it made my payments go up. They don’t care here at all. Now I’m stuck paying for a car that barely works. They are scammers if you have an account with them I would watch every day and check. This is the only website where they have 4 stars type in genisys credit union on google to read the reviews before you sign up.
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 68536 |
| Year Chartered | 1964 |
| Employees | 435 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.05% |
| Return on Equity - YTD | 13.49% |
| Annual Interest Income | $85.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2021vs Q3 2020 | $3.90B$3.34B |
| Loans | Q3 2021vs Q3 2020 | $2.52B$2.28B |
| Deposits | Q3 2021vs Q3 2020 | $3.27B$2.79B |
| Equity Capital | Q3 2021vs Q3 2020 | $586.9MM$520.1MM |
| Loan Loss Allowance | Q3 2021vs Q3 2020 | $35.9MM$34.4MM |
| Unbacked Noncurrent Loans | Q3 2021vs Q3 2020 | $9.2MM$10.6MM |
| Real Estate Owned | Q3 2021vs Q3 2020 | $129.00K$129.00K |
