Recovery/Recovery/Hacking
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Worst Customer Service Possible.
Do not waste your time going and getting a card for this Bank they have outrageous customer service policies and they shouldn't even have a customer service helpline because they will not do anything to help any situation. They will hold on to your money as long as possible and will not give you access. Do not use this company especially as a main bank account.
Scam Support
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Green Dot Corporate Resolution Department
If you're having any complaints with Gobank Green Dot Bank Go2bank or Walmart money card.
You can just send an email instead to green dot corporate resolution department. [email protected] and a customer care representative will be assign to assist you with your complaints instead of wasting your time on social media thinking you're going to get help
Stay safe everyone and do have a wonderful day
Data as of Q1 2025
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 22653 |
| Year Established | 1978 |
| Employees | 122 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.05% |
| Return on Equity - YTD | 1.9% |
| Annual Interest Income | $62.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $4.9B$4.41B |
| Loans | Q1 2025vs Q1 2024 | $54.4MM$41.7MM |
| Deposits | Q1 2025vs Q1 2024 | $4.69B$3.97B |
| Equity Capital | Q1 2025vs Q1 2024 | $169.9MM$85.7MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $6.8MM$7.3MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $2.2MM$2.7MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |