GoBank

Deposits held and insured by Bonneville Bank

Overview / Commentary
888-280-8260
3465 E Foothill Blvd
Pasadena, CA 91107
Deposits held and insured by Bonneville Bank

Go Bank Ripped Me Off 2

Posted by: |

My account was compromised and instead of restricting my account after removing the individual who cleaned out my account they had me change to a different email and password telling me since the individual had been removed my account was secure well not at all 2 weeks later my account was cleaned out again..they finally returned my funds to my account but had closed it leaving me no way to get my money back..after 60 days they informed me that they would return it to me via check..90 days later still no check when I called to find out why it wasn't sent they said the information I sent them was fake..when I wanted to know what was in their terms fake they said my driver's license which is ridiculous my license are in good standing and are valid..just because I'm working in Texas and retained my mississippi drivers license does not make them fake..after being a customer for 6 yrs I'm livid at the way they're treating me..all I want is what's rightfully mine the fdic refunded their loss and now they're stealing mine refusing to acknowledge they're wrong and have given me no other means to have my funds returned to me....I've reported them to the Texas fraud division and filed complaints to the fdic I have paperwork acknowledging the incident from.them ..and isn't worth the paper it's written on

Gobank Ripped Me Off

For 2 months I have been on the phone everyday with gobank(greendot). Someone changed my password and took all my money ($188.00). In the meantime I had a direct deposit of $715.00. They froze my account. I finally was able to get my money refunded after contacting Federal Reserve Bank of San Fransisco (FICA). Be patient. You have to leave a message, but they will get back to you. It has been a week, but someone finally called me from green dot in USA. They refunded my dispute plus my direct deposit amount and $50 for inconvenience. A total of $915. I'm so happy finally someone listened and did something about it.

GO Bank Pros and Cons

I was nervous at first to join a bank with no physical address. However, some of the site's specifications made the transition a beneficial one. I really appreciate how there are no overdraft charges. As a teacher I only get paid once a month. One of my retirement accounts pulls money at the begininng of the month and I sometimes am a day early of my pay check. Go Bank has no overdraft charges, so I do not have to worry when this day lag in my pay check happens. Also being a teacher, I like not having to wait for my check to actually be deposit. There is only a max of two days with the direct deposit, so I get my funds faster than I did with Wells Fargo.

GOBANK TERRIBLE

Do not do ANY BUSINESS with this company.
They will harass, cancel your account, HANG UP ON YOU. Now i am forced to do transaction which cost me money. I believe they do this as a evil marketing tactic.
Furthermore i stated that i am a Disabled veteran who suffering from PTSD. AND THAT I FELT I AM BEING DISCRIMINATED AGAINST. EVERY ATTEMPT I MADE. TO FIX MY ISSUE ENDED IN ME HAVING PANIC ATTACKS. WORST COMPANY

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Health
A

Data as of Q2 2021

Data displayed below is for insuring bank: Bonneville Bank
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Health Grade Components

Overall
FDIC Certificate #22653
Year Established1978
Employees22
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.93%
Return on Equity - YTD25.56%
Annual Interest Income$10.4MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$3.48B$2.50B
LoansQ2 2021vs Q2 2020$27.3MM$19.6MM
DepositsQ2 2021vs Q2 2020$3.16B$2.23B
Equity CapitalQ2 2021vs Q2 2020$290.7MM$248.3MM
Loan Loss AllowanceQ2 2021vs Q2 2020$6.9MM$707.00K
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$722.00K$1.2MM
Real Estate OwnedQ2 2021vs Q2 2020$0$0
Rates

Sorry, we do not have rate data for GoBank.

Locations

GoBank is an Internet only bank and does not have branch locations. Its headquarters is located at 3465 E Foothill Blvd - Pasadena, CA 91107

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