Overview / Commentary
3465 E Foothill Blvd
Pasadena, CA 91107

GO Bank Pros and Cons

I was nervous at first to join a bank with no physical address. However, some of the site's specifications made the transition a beneficial one. I really appreciate how there are no overdraft charges. As a teacher I only get paid once a month. One of my retirement accounts pulls money at the begininng of the month and I sometimes am a day early of my pay check. Go Bank has no overdraft charges, so I do not have to worry when this day lag in my pay check happens. Also being a teacher, I like not having to wait for my check to actually be deposit. There is only a max of two days with the direct deposit, so I get my funds faster than I did with Wells Fargo.

GoBank is better than expected!

I have had GoBank checking account for over a year now and have had overall great experience. Even with it being a online-only bank, I find that it works better for me than brick & mortar banks. The convince of it all, way less fees for just about everything, events ease getting my replacement lost card, I reported it Friday morning and it was in my mailbox on Monday!

GoBank.com The No Fee Alternative

I first heard of GoBank when I was looking for an alternative to a traditional checking account. My ex wife had wrote a bad check on our joint account.
The check had been reported to Chex Systems. So, as a result, I couldn't get a regular checking account. I needed a way to have my Social Security check direct deposited. A friend told me about Green Dot cards and GoBank. I signed up and am glad I did. I get free checking with no overdraft fees. I can deposit cash at any Walmart store. I can also use the card like a credit card to book travel, hotels, etc. Sometimes I can even get direct deposits a couple of days early. If you do have issues, though, it's hard to get a live person to talk to. Also, the person on the phone is usually in India and doesn't understand English well. Sometimes, I've had to be on the phone for over two hours to get something taken care of. But, overall they are pretty good.

Horrific Customer Service

Posted by: Dwnbelo | Jan 4, 2019

The absolute worst customer service on the surface of the Earth. Good luck speaking to a human. I am certain that their automated phone system is designed to prevent you from doing just that. And if you finally do be prepared to get a human that speaks broken English on a phone line so poor that you only end up getting disconnected. Don't even bother calling back because the system recognizes your number as a call back and prevents you from even getting the option to speak to a human. I sure wish I could give them a zero (0).



Health Grade Components

FDIC Certificate #22653
Year Established1978
Primary RegulatorFED
Profit Margin
Return on Assets - YTD2.17%
Return on Equity - YTD21.58%
Annual Interest Income$18.1MM
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$1.57B$1.03B
LoansQ3 2018vs Q3 2017$21.9MM$20.2MM
DepositsQ3 2018vs Q3 2017$1.36B$914.9MM
Equity CapitalQ3 2018vs Q3 2017$173.3MM$101.7MM
Loan Loss AllowanceQ3 2018vs Q3 2017$1.3MM$237.00K
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$1.7MM$540.00K
Real Estate OwnedQ3 2018vs Q3 2017$0$0

Sorry, we do not have rate data for GoBank.


GoBank is an Internet only bank and does not have branch locations. Its headquarters is located at 3465 E Foothill Blvd - Pasadena, CA 91107

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