I was nervous at first to join a bank with no physical address. However, some of the site's specifications made the transition a beneficial one. I really appreciate how there are no overdraft charges. As a teacher I only get paid once a month. One of my retirement accounts pulls money at the begininng of the month and I sometimes am a day early of my pay check. Go Bank has no overdraft charges, so I do not have to worry when this day lag in my pay check happens. Also being a teacher, I like not having to wait for my check to actually be deposit. There is only a max of two days with the direct deposit, so I get my funds faster than I did with Wells Fargo.
I have had GoBank checking account for over a year now and have had overall great experience. Even with it being a online-only bank, I find that it works better for me than brick & mortar banks. The convince of it all, way less fees for just about everything, events ease getting my replacement lost card, I reported it Friday morning and it was in my mailbox on Monday!
I first heard of GoBank when I was looking for an alternative to a traditional checking account. My ex wife had wrote a bad check on our joint account.
The check had been reported to Chex Systems. So, as a result, I couldn't get a regular checking account. I needed a way to have my Social Security check direct deposited. A friend told me about Green Dot cards and GoBank. I signed up and am glad I did. I get free checking with no overdraft fees. I can deposit cash at any Walmart store. I can also use the card like a credit card to book travel, hotels, etc. Sometimes I can even get direct deposits a couple of days early. If you do have issues, though, it's hard to get a live person to talk to. Also, the person on the phone is usually in India and doesn't understand English well. Sometimes, I've had to be on the phone for over two hours to get something taken care of. But, overall they are pretty good.
The absolute worst customer service on the surface of the Earth. Good luck speaking to a human. I am certain that their automated phone system is designed to prevent you from doing just that. And if you finally do be prepared to get a human that speaks broken English on a phone line so poor that you only end up getting disconnected. Don't even bother calling back because the system recognizes your number as a call back and prevents you from even getting the option to speak to a human. I sure wish I could give them a zero (0).
|FDIC Certificate #||22653|
|Return on Assets - YTD||2.17%|
|Return on Equity - YTD||21.58%|
|Annual Interest Income||$18.1MM|
|Assets and Liabilities|
|Assets||Q3 2018vs Q3 2017||$1.57B$1.03B|
|Loans||Q3 2018vs Q3 2017||$21.9MM$20.2MM|
|Deposits||Q3 2018vs Q3 2017||$1.36B$914.9MM|
|Equity Capital||Q3 2018vs Q3 2017||$173.3MM$101.7MM|
|Loan Loss Allowance||Q3 2018vs Q3 2017||$1.3MM$237.00K|
|Unbacked Noncurrent Loans||Q3 2018vs Q3 2017||$1.7MM$540.00K|
|Real Estate Owned||Q3 2018vs Q3 2017||$0$0|
Sorry, we do not have rate data for GoBank.
GoBank is an Internet only bank and does not have branch locations. Its headquarters is located at 3465 E Foothill Blvd - Pasadena, CA 91107