Grand Bank of Texas

Deposits held and insured by Bancorp South

Overview / Commentary
972-264-4811
305 E. Colorado Blvd
Dallas, TX 75203
Deposits held and insured by Bancorp South

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Reviews (4)

Online And In Person Service Declining.

Posted by: Courtney | Sep 6, 2011

I agree with Blake 100%.  I did an accounts transfer on Saturday so that I could order my fiance's wedding ring!  It is going to be hand-made and TIME is of the essence!  I have been unable to pay the artisan, even today as the transfer was supposed to post!  It has yet to and I still can't get HIS WEDDING RING!  I have no clue why it should take THIS LONG to transfer funds between accounts that are BOTH MINE!  Everyone else I know has no problem doing this.  Why do I?  

Furthermore, in the last few years, every time I go in, the staff is incredibly rude.  One woman had me in tears in the Drive-Thru!  I once called to check on my new account and was asked why I got a new checking account.  I don't think that's their business!  How about I just close my account altogether, because it's obvious I'm putting them out!

Worse Bank Ever

They will hold large deposits for weeks at a time, never post to account in reasonable time. Direct deposit goes in on Wed night, money does not clear until Monday afternoon. No one else at work experiences this hold up. Filed a complaint, and the president of the bank flat out told FDIC I was a liar and the only person that made any complaints. Claimed all neg posts were posted only by me. They will overdraft your account in fees, draining thousands at a time. I have lost about 15k to this bank due to their illegal ways and illegal fees. They never admit fault, which is why they are currently being sued by several customers.

Could turn into a class action, as I am a few others have been asked to join in. DO NOT USE THIS BANK!!! SHADY AND SHADIER

Poorly Run Institution

Posted by: wesm91229 | Mar 27, 2012

Where do I start? With their poorly designed web banking site, a staff that does not place customer service first or exorbitant fees that will nickel and dime your account to a zero balance, this bank gets a check by all three points. Moving my money from this bank as of April 2012. 

POOR SERVICE

Posted by: Blake | Jun 4, 2011

I have been Banking at Grand Bank since June of 1975. Since Marshal Sutton has left your service to me has

gone downhill. If I go to the Bank and ask for rolls of coins at the commerical drive thru I am told they have none at their station and I need to go inside and get the rolls. If I go inside and ask for rolls the tell me they

that I must go to the drive thru. If you do not want my business just say so!!!!!

Thank you,

Blake Floyd

1606 Capetown Drive

Grand Prairie,TX 75050

[email protected]



Health
A+

Data as of Q2 2019

Data displayed below is for insuring bank: Bancorp South
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #11813
Year Established1876
Employees4581
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.14%
Return on Equity - YTD9.29%
Annual Interest Income$373.1MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$18.94B$17.23B
LoansQ2 2019vs Q2 2018$13.72B$12.46B
DepositsQ2 2019vs Q2 2018$14.97B$13.31B
Equity CapitalQ2 2019vs Q2 2018$2.33B$2.07B
Loan Loss AllowanceQ2 2019vs Q2 2018$115.7MM$119.9MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$64.6MM$54.5MM
Real Estate OwnedQ2 2019vs Q2 2018$6.2MM$7.8MM
Rates

Sorry, we do not have rate data for Grand Bank of Texas.

Locations

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