HomeTrust Bank

Banking Like It's 1999

I have used HomeTrust Bank (HTB) for a small business money market since late 2019. Their people are friendly, but their policies and website are outdated. They won't let me connect my account to push or pull external transfers with another bank. The fine print on their website still refers to a Federal limit of six (6) transactions per statement period, which the Fed dropped in 2020 due to the pandemic, but HTB still mentions it while also saying other types of withdrawals are unlimited, but they may hit you with a $5 fee for each one over 6. Confusing.

HTB is also secretive about their interest rates. No rate sheet appears on their website, none are available on this aggregating site, and their Customer Care call center doesn't have rate information either. They tell you to call a branch. *sigh*

If you enjoy talking to bankers on the phone or driving to visit them in person, you may love this bank. I want the freedom to do anything from anywhere without having to speak to a human, because that's how business works in the 21st century. I'll be moving these funds to a bank that embraces online tech and isn't coy about their rates.