HomeTrust Bank


Overview / Commentary
800-627-1632
10 Woodfin Street
Asheville, NC 28801

HomeTrust Bank is headquartered in ASHEVILLE and is the 7th largest bank in the state of North Carolina. It is also the 293rd largest bank in the nation. It was established in 1926 and as of December of 2023, it had grown to 562 employees at 36 locations. HomeTrust Bank has an A+ health rating.

Reviews (2)

Love HomeTrust

I came to HomeTrust after becoming frustrated with not only national banks but also other local banks, all of whom kept raising the cost of doing business with them and lowering the value of the experience. HomeTrust has given me an excellent customer service experience, no fees on my basic checking account, convenient locations and hours, and continued improvements to their online and mobile banking experiences. They are the only physical bank I know of that still offers a personalized experience and a no-fees checking account. The only problem I have had with them in over a year is that their mobile app seems to have problems pretty often, and I find myself unable to log in. Their webpage also frequently requires additional verification, which I know is for security but can be inconvenient. However, unlike other banks I've used, HomeTrust seems committed to improving customer service and continually adds features and fixes to their website and app. They're not perfect yet, but they're always improving!

Banking Like It's 1999

Posted by: |

I have used HomeTrust Bank (HTB) for a small business money market since late 2019. Their people are friendly, but their policies and website are outdated. They won't let me connect my account to push or pull external transfers with another bank. The fine print on their website still refers to a Federal limit of six (6) transactions per statement period, which the Fed dropped in 2020 due to the pandemic, but HTB still mentions it while also saying other types of withdrawals are unlimited, but they may hit you with a $5 fee for each one over 6. Confusing.

HTB is also secretive about their interest rates. No rate sheet appears on their website, none are available on this aggregating site, and their Customer Care call center doesn't have rate information either. They tell you to call a branch. *sigh*

If you enjoy talking to bankers on the phone or driving to visit them in person, you may love this bank. I want the freedom to do anything from anywhere without having to speak to a human, because that's how business works in the 21st century. I'll be moving these funds to a bank that embraces online tech and isn't coy about their rates.



Health
A+

Health Grade Components

Overall
FDIC Certificate #27677
Year Established1926
Employees562
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.18%
Return on Equity - YTD10.91%
Annual Interest Income$234.6MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$4.67B$3.65B
LoansQ4 2023vs Q4 2022$3.79B$3.02B
DepositsQ4 2023vs Q4 2022$3.66B$3.05B
Equity CapitalQ4 2023vs Q4 2022$520.2MM$397.3MM
Loan Loss AllowanceQ4 2023vs Q4 2022$48.6MM$38.9MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$19.3MM$6.4MM
Real Estate OwnedQ4 2023vs Q4 2022$0$200K
Rates

Sorry, we do not have rate data for HomeTrust Bank.

Locations

Availability



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