HomeTrust Bank is headquartered in Asheville and is the 6th largest bank in the state of North Carolina. It is also the 286th largest bank in the nation. It was established in 1926 and as of September of 2019, it had grown to 556 employees at 42 locations. HomeTrust Bank has an A health rating.
I came to HomeTrust after becoming frustrated with not only national banks but also other local banks, all of whom kept raising the cost of doing business with them and lowering the value of the experience. HomeTrust has given me an excellent customer service experience, no fees on my basic checking account, convenient locations and hours, and continued improvements to their online and mobile banking experiences. They are the only physical bank I know of that still offers a personalized experience and a no-fees checking account. The only problem I have had with them in over a year is that their mobile app seems to have problems pretty often, and I find myself unable to log in. Their webpage also frequently requires additional verification, which I know is for security but can be inconvenient. However, unlike other banks I've used, HomeTrust seems committed to improving customer service and continually adds features and fixes to their website and app. They're not perfect yet, but they're always improving!
|FDIC Certificate #||27677|
|Return on Assets - YTD||0.77%|
|Return on Equity - YTD||6.91%|
|Annual Interest Income||$106.8MM|
|Assets and Liabilities|
|Assets||Q3 2019vs Q3 2018||$3.65B$3.35B|
|Loans||Q3 2019vs Q3 2018||$2.78B$2.57B|
|Deposits||Q3 2019vs Q3 2018||$2.52B$2.23B|
|Equity Capital||Q3 2019vs Q3 2018||$391.5MM$380.2MM|
|Loan Loss Allowance||Q3 2019vs Q3 2018||$21.3MM$20.9MM|
|Unbacked Noncurrent Loans||Q3 2019vs Q3 2018||$11.2MM$10.1MM|
|Real Estate Owned||Q3 2019vs Q3 2018||$2.0MM$2.7MM|
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