Featured Savings Rates
Featured Accounts

Ion Bank

Popular Accounts at this Bank

APYACCOUNT TYPEACCOUNT NAME
0.08%CheckingPreferred Checking
1.65%5-year CD60 Month CD
0.35%1-year CD12 Month CD

Overview / Commentary
877-729-4442
251 Church Street
Naugatuck, CT 06770

Ion Bank is headquartered in Naugatuck and is the 11th largest bank in the state of Connecticut. It is also the 604th largest bank in the nation. It was established in 1870 and as of June of 2017, it had grown to 240 employees at 21 locations. Ion Bank has an A health rating.

Related Posts

Ion Bank (CT) Adds 19-Month CD Special - 6/23/2017

Ion Bank (CT) has added a 19-month CD Special (1.75% APY), which requires a checking relationship. Minimum deposit is $500. Any of Ion Bank's checking accounts qualify.

Reviews (4)

Customer Service

Posted by: ebarbosa | Jul 14, 2017

Love the customer service! The tellers are all friendly, very helpful and courteous. We have moved most of our accounts to this bank because of the great service we receive when ever we do business there.

Excellent Service

Posted by: love2live | Jul 14, 2017

Staff (both tellers - in person and new Personal Teller
- as well as the executives) have gone out of their way to support me and the needs of my family. ION bank keeps up with the latest trends in the banking industry. More importantly they are a contributing member of our community. The amount of money and time ION donates back is simply head-and-shoulders above any banks around. Everywhere you look in our community ION has donated money to non-profits such as youth sports and organizations as well as their staff volunteering to coach or help run an event.

Poor Security Controls

I had an ATM card from Ion Bank and only use it at their ATM machine and 2 times at CVS. I went to view my checking account on line and found over 30 charges to google kiloo games. I was never notified by Ion of these charges. Any other credit debit card would alert you since it was all very suspisious. I found it out myself by accident. When I asked Ion bank why their security didn't alert me, their response was "it happens all the time," meaning it is common for bank accounts to be hacked into. I put a stop to my card and later received a new one with a pin no., then 2 days later I received another ATM card and pin. I went to the bank upset that they can't assure me that my savings will not be hacked into and why 2 ATM cards? The banker was insulting and haughty, minimizing a major security issue and turned around to say " your son got into your account, he did it." like it's your issue not the banks. well my son is my foster child and I never revealed that information to that banker. The bank officer i went to Must have discussed this with others and assumed it was my foster child, which it was not. I'm pulling my money out of Ion, I don't feel my accounts are safe especially with such ignorant, unprofessional staff. These were not tellers these were managers. Goodbye Ion, another bank is opening up down the street.

Customer Service And Executives

Naugatuck Savings Bank is a small bank whom struggles with being the 700th largest bank in the US and it shows.  Customer service, if rated would receive 2 out of 10 because out of 10 reps in the call center, only 2 are superstars.  Once you reach the executive level, they don't care, they only care about their personal agendas and paychecks.

I would not recomment Naugatuck Savings Bank to anyone, not even my worse enemy



Health

Health Grade Components

Overall
FDIC Certificate #18198
Year Established1870
Employees240
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.55%
Return on Equity - YTD6.61%
Annual Interest Income$21.9MM
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$1.27B$1.16B
LoansQ2 2017vs Q2 2016$1.05B$947.1MM
DepositsQ2 2017vs Q2 2016$1.01B$914.9MM
Equity CapitalQ2 2017vs Q2 2016$104.7MM$94.2MM
Loan Loss AllowanceQ2 2017vs Q2 2016$9.9MM$12.6MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$9.2MM$13.4MM
Real Estate OwnedQ2 2017vs Q2 2016$276.00K$330.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Ion Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%*$50k*-Ka-Ching! Savings
OTHER TIERS: 0.10% $50 - $2,500 | 0.25% $2,500 - $50k
0.25%*$5k*-Health Savings Account (HSA)
OTHER TIERS: 0.05% $50 - $1k | 0.20% $1k - $5k
0.20%*$50k*-Passbook Savings
OTHER TIERS: 0.05% $50 - $2,500 | 0.10% $2,500 - $50k
0.20%*$50k*-Statement Savings
OTHER TIERS: 0.05% $50 - $2,500 | 0.10% $2,500 - $50k

Ion Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$250k*-Money Market Accounts
OTHER TIERS: 0.05% Up to $10k | 0.20% $10k - $50k | 0.30% $50k - $250k

Ion Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.08%*$10k*-Preferred Checking
OTHER TIERS: 0.02% $50 - $1k | 0.05% $1k - $10k

Ion Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%$500-25 Month Bump-Up CD
1.65%$500-60 Month CD
1.50%$500-48 Month CD
1.04%$500-36 Month CD
1.00%$500-10 Month CD
0.55%$500-30 Month CD
0.50%$500-18 Month CD
0.50%$500-24 Month CD
0.35%$500-12 Month CD
0.20%$500-9 Month CD
0.15%$500-6 Month CD
0.10%$500-3 Month CD

Ion Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.65%$500-60 Month IRA
1.50%$500-48 Month IRA
1.41%$500-18 Month Variable IRA
1.04%$500-36 Month IRA
0.55%$500-30 Month IRA
0.50%$500-18 Month IRA
0.50%$500-24 Month IRA
0.35%$500-12 Month IRA
0.20%$500-9 Month IRA
0.15%$500-6 Month IRA
0.10%$500-3 Month IRA
Locations

Availability