Laurel Road, A Brand of KeyBank N.A.
Internet Banking
LR is a typical internet bank. All banks are very sensitive to "suspicious activity" now. Chase restricted my accounts three times to block so called "unknown transfers" to myself at LR.
Rate Posted Here Has Been Wrong For Weeks.
Laurel Road hasn't had a 5% rate in weeks. It is presently 4.50%. For some reason Deposit Accounts is caught in a time warp. In fact I called Laurel Road and they said they haven't had the 5% rate in weeks. Their web site shows 4.50% as well.
This Bank Sucks! Beware And Stay Away! They Will Lock Your Account And Won’T Give You Any Status!!
Laurel Bank (owned by Key Bank) froze my account, due to a returned deposit I made via their mobile app. The issue occurred because the image capture cut off the first five digits of the account number, causing the check to be returned. They never credited me for that deposit, yet they still locked my account, even though the existing balance was unrelated to the returned check.
My account has been frozen since January 10th. I called and provided proof, including the original check with the full account number, as well as a notarized affidavit explaining what happened. Despite this, I have yet to hear anything from them. I need my money to pay bills. They refuse to provide any status. If you search up Laurelroad banks on different channels, you’ll see many many people in my situation with locked accounts for weeks and months. I should have done my research before. Learn from my mistake
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 17534 |
| Year Established | 1849 |
| Employees | 17463 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.07% |
| Return on Equity - YTD | 0.85% |
| Annual Interest Income | $8.35B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $184.5B$185.9B |
| Loans | Q4 2024vs Q4 2023 | $103.9B$111.9B |
| Deposits | Q4 2024vs Q4 2023 | $155B$148.5B |
| Equity Capital | Q4 2024vs Q4 2023 | $16.77B$14.79B |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $1.42B$1.52B |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $852.5MM$691.4MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $17.2MM$22.8MM |