Overview / Commentary
216-689-8481
127 Public Square
Cleveland, OH 44114

KeyBank is one of the largest retail banks in the country and offers an array of products on both its deposit and loan sides. It maintains up-to-date web-based and mobile platforms for easy account management, including online banking via an award winning website. Headquartered in Cleveland, Ohio, it services its customers through a very large network of branches and ATMs.

One of KeyBank’s popular depository products is a reward checking account that often offers a cash bonus for new account openings. It also features hundreds of ‘Tiered’ and ‘Jumbo’ CDs and IRA CDs with various terms and requirements. KeyBank’s checking and savings account offerings usually offer lower than average interest rates. The bank also partners with Quicken to offer financial management solutions to both individuals and businesses.

KeyBank customers can earn Relationship Rewards points by opening a new account or performing everyday banking activities such as Bill Pay, automated debits and credits, and debit card purchases. These points can be redeemed through the KeyBank rewards catalog, which features a variety of products and merchandise. KeyBank online banking provides customers with an easy-to-use system for managing their accounts.

KeyBank was originally organized in 1865 as the National Commercial Bank of Albany. It merged with First Trust and Deposit a century later to become First Commercial Bank before finally changing its name to KeyBank in 1979.

KeyBank’s extensive focus on meeting the credit needs of underserved communities has earned it numerous “outstanding” recognitions by the federal government for its performance in this area. It does this by offering nontraditional banking products and services like low fee check cashing, free financial education, checkless checking, and short-term lines of credit.

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8/4/13 - Get $200 For A New Keybank Checking Account
7/10/13 - $200 Checking Account Bonus at KeyBank in Some States
5/16/13 - $150 Checking Account Bonus (with Caveats) at KeyBank in Certain States Only
9/20/12 - Another $150 Checking Account Bonus at KeyBank in Certain States Only
7/18/12 - $150 Checking Account Bonus At 2 Key Branches In Portland Oregon
5/8/12 - KeyBank Checking Account Bonus: $100 Gift Card
11/16/11 - KeyBank's $150 Checking Account Bonus
8/22/11 - How Should Banks Notify Paperless Statement Customers Of Changes?
7/11/11 - iPod touch KeyBank Checking Account Promotion - Certain States Only
6/8/11 - $150 Checking Account Bonus at KeyBank in Certain States Only
5/12/11 - Free iPod touch with KeyBank Checking Account Promotion - Certain States Only
3/30/11 - Keycorp Repays TARP
9/14/10 - $225 Business Checking Account Bonus At Key Bank
6/28/10 - Free Ipod Touch Checking Bonus At Key Bank: Extended To July 30
5/2/10 - KeyBank's iPod touch Checking Account Promotion
3/2/10 - $150 to $200 Checking Account Bonuses at KeyBank - Only Certain States
10/18/09 - $125 to $225 Checking Account Bonuses at KeyBank - Only Certain States
10/11/09 - $200 Checking Account Bonus at New KeyBank Branches in Colorado - Local Only
8/18/09 - KeyBank's Garmin GPS Checking Account Promotion
7/8/09 - KeyBank Checking Account Promotion
10/25/08 - $100 Checking Account Promotion at KeyBank - Update
8/23/08 - High CD Rates at KeyDirect and KeyBank - 4.55% 12-Month, 5.50% 48-Month
8/22/08 - iPod nano Checking Account Promotion at KeyBank - Update 2
7/26/08 - 4.50% 23-Month CD at KeyDirect
6/30/08 - 5.25% 48-Month / 4.55% 23-Month CD at KeyBank
6/29/08 - iPod nano Checking Account Promotion at KeyBank - Update
3/30/08 - $100 Checking Account Promotion at KeyBank
1/22/08 - 5.55% to 5.90% on 5 to 10 Year CDs at KeyDirect
1/12/08 - 5.50% 25-Month / 5.30% 7-Month CD at Key Bank in Some States
7/22/07 - iPod nano Checking Account Promotion at KeyBank
2/20/07 - Digital Camera Checking Account Bonus at KeyBank
7/23/06 - iPod nano Checking Account Bonus at KeyBank

All Banks Are The Same, But Customer Service Is The Differentiating Point.

Before Key Bank, I had accounts with Alaska USA credit union (whom I still have for savings), Wells Fargo and Chase. Key Bank lacks on certain areas with technology and exceeds within others. The employees in any branch I walk into make me feel welcome and even when I have an issue I don't expect to have solved within the branch, they each go out of their ways to advocate on my behalf to get it solved or send me in the right direction. They have all the convenience and technology of a large bank and have the neighborhood feel of a small bank. Unlike some of the other commentors, I read my disclosures and asked the important question a financially responsible person would ask before opening my account and the bankers always answer honestly and even make suggestions on how to avoid financial issues. I would recommend Key Bank to anyone living within their footprint and think those with negative experiences stop blaming the bank and perhaps look at what THEY did wrong that could've kept them out of the current situation. On a final note, I have banked with many banks and credit unions and I must say Key Bank's fees are low for the market and in some cases are not charged at all compared to larger banks. If you are smart with your money and finances, this bank will do the rest for you!

Nice checking account

Posted by: Ditechso | May 18, 2018

Two years ago I opened a Keybank Online checking account. They were the only bank that approved me due to my horrible past credit issues. It is an online checkless account. I have it set up for direct deposits for many of my income sources and payroll deposits. I also have a debit card with them, there is a zero fee for the card and the checking account. Which I love. They also have an option to easily transfer money from my account to another Keybank checking account belonging to a family member, to which I owe money too, so that makes it very easy, and again, it is free. I use the online bill pay for bills, the money is usually always in the payee's account exactly when Keybank says it will be, and it also is a free service. The best thing is, that they have the online check cashing option that I use on my phone, I've done it many times and never had any issues, it's free, and the money is in my account the next business day. Overall I'm very happy with them. Although if I forget my password 1 time, I hafta call them to reset it.

Key Bank Review

I enjoy working with key bank. I like that as long as I keep my account active they waive the monthly maintenance fee. I do however wish that they offered free checks for the account that I have. The mobile site is easy to use to set up online bill pay.

Stay Away At All Cost Especially If Your Account Is A Trust.

Posted by: DMP | Sep 10, 2018

10 years ago, Key Direct/Key bank had great rates over 5%, so opened 2 CD's for 10 years each. After opening, maybe a year later got a letter saying before I can close or transfer funds from any Trust account I would need a Certified copy of the Trust sent to them. Well, only a hand full of States allow Notaries to Certify a copy. I was told by CSR that the Notarized Certified copy is only good for 60 days so don't bother until CD's are close to Maturing. So about a year before they were going to mature I did research and Calif, where I'm from does NOT allow Notaries to Certify a copy, they will only Notarize a Certified Copy by Document Custodian, so in other words they are Notarizing that the person who created the Document is saying it's a copy of the Original. And Key Bank who is located in Ohio and their legal team is located in New York, and those States don't allow Notaries to Certify Copies. So the fun begins. Oh and they also want directions on what to do with the maturing CD, within the 30 days to be Notarized. So I sent the first directions along with Certified copy by document custodian, 10 days for them to tell me No. I explained that Calif, Ohio and New York doesn't allow Notaries to Certify copy, he told me to send my Original Trust. And he wanted both my husband and I to sign the Notorized Instructions because they didn't like how my Trust read that either one of us can act alone. I think they didn't want to give me my money back after 10 years. So So had no choice, sent in Fedex $32.00 so they would get this in 2 days, as I only had less then a week until it matured. Heard nothing saw that they renewed my CD for another 10 years at .002%, called CSR and she said that Legal gave the ok the Monday after it matured to close the account. So took another 2 days for funds to be moved to my Money Market, wrote a check and deposited into my local CU. So when I sent in the 32.00 Fedex directions and Original Trust, I also sent in the Notarized instrctions for the 2nd CD. The CSR told me it was ok to send in. Well, the next CSR I spoke to after the first CD matured told me to do it again, as it was sent in 13 days too soon. So I counted the days on the Calendar and made sure both husband and I Notarized another instruction letter 29 days before the next CD matures. So 120.00 worth of Notarized documents (free at my CU) and 32.00 Fedex and another 3.50 USPS to get my money out of this Bank. Stay away...

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Health

Health Grade Components

Overall
FDIC Certificate #17534
Year Established1849
Employees17903
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.48%
Return on Equity - YTD13.32%
Annual Interest Income$3.55B
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$136.9B$134.8B
LoansQ3 2018vs Q3 2017$91.06B$88.34B
DepositsQ3 2018vs Q3 2017$109.1B$105.7B
Equity CapitalQ3 2018vs Q3 2017$15.18B$15.27B
Loan Loss AllowanceQ3 2018vs Q3 2017$901.0MM$898.2MM
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$811.0MM$713.2MM
Real Estate OwnedQ3 2018vs Q3 2017$37.8MM$52.5MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not KeyBank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

KeyBank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%-$25kFinancial Wellness Interest Score: 91-100
0.90%-$25kFinancial Wellness Interest Score: 81-90
0.80%-$25kFinancial Wellness Interest Score: 71-80
0.70%-$25kFinancial Wellness Interest Score: 61-70
0.60%-$25kFinancial Wellness Interest Score: 51-60
0.50%-$25kFinancial Wellness Interest Score: 41-50
0.40%-$25kFinancial Wellness Interest Score: 31-40
0.30%-$25kFinancial Wellness Interest Score: 21-30
0.20%*$25k*-KeyBank Health Savings Account
OTHER TIERS: 0.10% Up to $2.5k | 0.15% $2.5k - $25k
0.20%*$25k*-Key Active Saver
OTHER TIERS: 0.10% Up to $25k
0.20%-$25kFinancial Wellness Interest Score: 11-20
0.10%-$25kFinancial Wellness Interest Score: 1-10
0.02%*$2.5k*-Key Business Saver
OTHER TIERS: 0.01% Up to $2.5k

KeyBank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.20%$25k-Key Gold Money Market Savings Variable Promo Rates
2.00%*$25k*$2mKey Business Gold Money Market Savings
OTHER TIERS: 0.05% Up to $25k | 0.10% $2m+
1.45%*$25k*-Key Gold Money Market Relationship Rates
OTHER TIERS: 0.10% Up to $25k
0.65%$5k-Key Silver Money Market Savings Variable Promo Rates
0.45%*$5k*-Key Silver Money Market Relationship Rates
OTHER TIERS: 0.10% Up to $5k
0.15%--IRA Money Market Account
0.12%*$25k*-Key Gold Money Market Savings
OTHER TIERS: 0.10% Up to $25k
0.11%*$5k*-Key Silver Money Market Savings
OTHER TIERS: 0.10% Up to $5k
0.05%*$2.5k*-Key Business Silver Money Market Savings
OTHER TIERS: 0.04% Up to $2.5k

KeyBank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%*$100k*-Key Privilege Select Checking
OTHER TIERS: 0.15% Up to $25k | 0.20% $25k - $100k
0.15%*$10k*-KeyBank Business Interest Checking
OTHER TIERS: 0.05% Up to $10k
0.10%*$100k*-Key Privilege Checking (Daily Sweep)
OTHER TIERS: 0.05% Up to $100k
0.02%*$2.5k*-Key Advantage Checking
OTHER TIERS: 0.01% Up to $2.5k

KeyBank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*$25k*$100k10 Year Tiered CD - Relationship
OTHER TIERS: 1.10% $2.5k - $10k | 1.15% $10k - $25k
1.25%$100k$500k10 Year Key Jumbo CD - Relationship
1.00%$100k$500k6 Year Key Jumbo CD - Relationship
1.00%*$25k*$100k6 Year Tiered CD - Relationship
OTHER TIERS: 0.85% $2.5k - $10k | 0.90% $10k - $25k
1.00%$100k$500k7 Year Key Jumbo CD - Relationship
1.00%*$25k*$100k7 Year Tiered CD - Relationship
OTHER TIERS: 0.85% $2.5k - $10k | 0.90% $10k - $25k
1.00%*$25k*$100k8 Year Tiered CD - Relationship
OTHER TIERS: 0.85% $2.5k - $10k | 0.90% $10k - $25k
1.00%*$25k*$100k9 Year Tiered CD - Relationship
OTHER TIERS: 0.85% $2.5k - $10k | 0.90% $10k - $25k
1.00%$100k$500k8 Year Key Jumbo CD - Relationship
1.00%$100k$500k9 Year Key Jumbo CD - Relationship
0.85%$100k$500k5 Year Key Jumbo CD - Relationship
0.85%*$25k*$100k5 Year Tiered CD - Relationship
OTHER TIERS: 0.70% $2.5k - $10k | 0.75% $10k - $25k
0.75%$100k$500k48 Month Key Jumbo CD - Relationship
0.75%*$25k*$100k48 Month Tiered CD - Relationship
OTHER TIERS: 0.60% $2.5k - $10k | 0.65% $10k - $25k
0.75%*$25k*$100k10 Year Tiered CD
OTHER TIERS: 0.60% $2.5k - $10k | 0.65% $10k - $25k
0.75%$100k$500k10 Year Key Jumbo CD
0.65%$100k$500k36 Month Key Jumbo CD - Relationship
0.65%*$25k*$100k36 Month Tiered CD - Relationship
OTHER TIERS: 0.50% $2.5k - $10k | 0.55% $10k - $25k
0.50%*$25k*$100k6 Year Tiered CD
OTHER TIERS: 0.35% $2.5k - $10k | 0.40% $10k - $25k
0.50%*$25k*$100k7 Year Tiered CD
OTHER TIERS: 0.35% $2.5k - $10k | 0.40% $10k - $25k
0.50%$100k$500k6 Year Key Jumbo CD
0.50%$100k$500k7 Year Key Jumbo CD
0.50%*$25k*$100k8 Year Tiered CD
OTHER TIERS: 0.35% $2.5k - $10k | 0.40% $10k - $25k
0.50%*$25k*$100k9 Year Tiered CD
OTHER TIERS: 0.35% $2.5k - $10k | 0.40% $10k - $25k
0.50%$100k$500k8 Year Key Jumbo CD
0.50%$100k$500k9 Year Key Jumbo CD
0.45%$100k$500k24 Month Key Jumbo CD - Relationship
0.45%*$25k*$100k24 Month Tiered CD - Relationship
OTHER TIERS: 0.30% $2.5k - $10k | 0.35% $10k - $25k
0.35%*$25k*$100k5 Year Tiered CD
OTHER TIERS: 0.20% $2.5k - $10k | 0.25% $10k - $25k
0.35%$100k$500k5 Year Key Jumbo CD
0.30%*$25k*$100k36 Month Tiered CD
OTHER TIERS: 0.15% $2.5k - $10k | 0.20% $10k - $25k
0.30%*$25k*$100k48 Month Tiered CD
OTHER TIERS: 0.15% $2.5k - $10k | 0.20% $10k - $25k
0.30%$100k-36 Month Key Jumbo CD
0.30%$100k$500k48 Month Key Jumbo CD
0.25%$100k$500k12 Month Key Jumbo CD - Relationship
0.25%$2.5k$100k12 Month Tiered CD - Relationship
0.25%*$25k*$100k24 Month Tiered CD
OTHER TIERS: 0.10% $2.5k - $10k | 0.15% $10k - $25k
0.25%$100k$500k24 Month Key Jumbo CD
0.20%$100k$500k120 - 149 Day Key Jumbo CD - Relationship
0.20%$100k$500k6 Month Key Jumbo CD - Relationship
0.20%$2.5k$100k120 - 149 Day Key Short Term CD - Relationship
0.20%$2.5k$100k6 Month Tiered CD - Relationship
0.20%$2.5k$100k150-179 Day Key Short Term CD - Relationship
0.20%$100k$500k150-179 Day Key Jumbo CD - Relationship
0.15%$2.5k$100k12 Month Tiered CD
0.15%$100k$500k12 Month Key Jumbo CD
0.10%$2.5k$100k60 - 89 Day Key Short Term CD
0.10%$2.5k$100k90 - 119 Day Key Short Term CD
0.10%$2.5k$100k120 - 149 Day Key Short Term CD
0.10%$2.5k$100k6 Month Tiered CD
0.10%$100k$500k30 - 59 Day Key Jumbo CD
0.10%$100k$500k60 - 89 Day Key Jumbo CD
0.10%$100k$500k90 - 119 Day Key Jumbo CD
0.10%$100k$500k120 - 149 Day Key Jumbo CD
0.10%$100k$500k6 Month Key Jumbo CD
0.10%$100k$500k30 - 59 Day Key Jumbo CD - Relationship
0.10%$100k$500k60 - 89 Day Key Jumbo CD - Relationship
0.10%$100k$500k90 - 119 Day Key Jumbo CD - Relationship
0.10%$2.5k$100k60 - 89 Day Key Short Term CD - Relationship
0.10%$2.5k$100k90 - 119 Day Key Short Term CD - Relationship
0.10%$2.5k$100k7-31 Day Key Short Term CD
0.10%$2.5k$100k32-59 Day Key Short Term CD
0.10%$2.5k$100k150-179 Day Key Short Term CD
0.10%$2.5k$100k7-31 Day Key Short Term CD - Relationship
0.10%$2.5k$100k32-59 Day Key Short Term CD - Relationship
0.10%$100k$500k7-13 Day Key Jumbo CD
0.10%$100k$500k14-29 Day Key Jumbo CD
0.10%$100k$500k150-179 Day Key Jumbo CD
0.10%$100k$500k7-13 Day Key Jumbo CD - Relationship
0.10%$100k$500k14-29 Day Key Jumbo CD - Relationship

KeyBank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%*$25k*$100k10 Year Tiered IRA - Relationship
OTHER TIERS: 1.10% $1k - $10k | 1.15% $10k - $25k
1.00%*$25k*$100k6 Year Tiered IRA - Relationship
OTHER TIERS: 0.85% $1k - $10k | 0.90% $10k - $25k
1.00%*$25k*$100k7 Year Tiered IRA - Relationship
OTHER TIERS: 0.85% $1k - $10k | 0.90% $10k - $25k
1.00%*$25k*$100k8 Year Tiered IRA - Relationship
OTHER TIERS: 0.85% $1k - $10k | 0.90% $10k - $25k
1.00%*$25k*$100k9 Year Tiered IRA - Relationship
OTHER TIERS: 0.85% $1k - $10k | 0.90% $10k - $25k
0.85%*$25k*$100k5 Year Tiered IRA - Relationship
OTHER TIERS: 0.70% $1k - $10k | 0.75% $10k - $25k
0.75%*$25k*$100k48 Month Tiered IRA - Relationship
OTHER TIERS: 0.60% $1k - $10k | 0.65% $10k - $25k
0.75%*$25k*$100k10 Year Tiered IRA
OTHER TIERS: 0.60% $1k - $10k | 0.65% $10k - $25k
0.65%*$25k*$100k36 Month Tiered IRA - Relationship
OTHER TIERS: 0.50% $1k - $10k | 0.55% $10k - $25k
0.50%*$25k*$100k6 Year Tiered IRA
OTHER TIERS: 0.35% $1k - $10k | 0.40% $10k - $25k
0.50%*$25k*$100k7 Year Tiered IRA
OTHER TIERS: 0.35% $1k - $10k | 0.40% $10k - $25k
0.50%*$25k*$100k8 Year Tiered IRA
OTHER TIERS: 0.35% $1k - $10k | 0.40% $10k - $25k
0.50%*$25k*$100k9 Year Tiered IRA
OTHER TIERS: 0.35% $1k - $10k | 0.40% $10k - $25k
0.45%*$50k*$100k24 Month Tiered IRA - Relationship
OTHER TIERS: 0.25% $25k - $50k | 0.30% $1k - $10k | 0.35% $10k - $25k
0.35%*$25k*$100k5 Year Tiered IRA
OTHER TIERS: 0.20% $1k - $10k | 0.25% $10k - $25k
0.30%*$25k*$100k36 Month Tiered IRA
OTHER TIERS: 0.15% $1k - $10k | 0.20% $10k - $25k
0.30%*$25k*$100k48 Month Tiered IRA
OTHER TIERS: 0.15% $1k - $10k | 0.20% $10k - $25k
0.25%*$25k*$100k24 Month Tiered IRA
OTHER TIERS: 0.10% $1k - $10k | 0.15% $10k - $25k
0.20%$1k$100k6 Month Tiered IRA - Relationship
0.11%$1k-18 Month Variable Rate CD IRA
0.10%$1k$100k6 Month Tiered IRA
Locations

Availability

Cleveland Area

Interactive local rates map


The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact feedback@depositaccounts.com to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.