Liberty Bank
Popular Accounts at this Bank
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 1.25% | 5-year CD | 5 Year CD – in branch only 2.25% - Ally Bank High Yield 5 Year CD |
| 0.60% | 1-year CD | 1 Year CD – in branch only 1.35% - Ally Bank High Yield 12-Month CD |
| 1.25% | 4-year CD | 4 Year CD – online only |
Liberty Bank is headquartered in Middletown and is the 4th largest bank in the state of Connecticut. It is also the 217th largest bank in the nation. It was established in 1825 and as of March of 2017, it had grown to 692 employees at 55 locations. Liberty Bank has an A+ health rating.
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Best Small "Big" Bank Ever!
I have been a customer at Liberty Bank since I started working in my 20's. That relationship spans a time period of over 30 years. I have expanded my transactions at this bank to include checking, CD's, home equity loans, personal loans, and have included my expanded family with this institution. The services that they offer are extremely competitive with the larger banks and credit unions in the area. Their services are also all inclusive and I have never had to go outside their institution to find a service that I have needed. The tellers and loan officers are more like family than business associates. They are aware of my growing family and even provided my daughter with her first college debit/credit card with no hassle. One teller also caught an error that had a deceased relative still as an active co-signer on an account and provided the necessary information that I needed to correct the situation. They recognize me by name, ask about my family, and offer great suggestions to whatever questions or problems that I have encountered. I continually receive offers from other banks thru the mail but I just rip up the mail and continue having confidence and trust in the Liberty Bank institution. Opps, forgot, they have branches throughout the area in which I live, so add convenience to all the other complements.
Trusted Friend
This was my first ever bank when I started working in the dinosaur age. I have never left this bank for another. I have my savings, checking, and home equity (for tuition of children) accounts housed here. The tellers and administrators are all on a first name basis with me and really care about my financial well being. I would like to say that they are willing to help with problems but there are no problems that have occurred. Interest rates on savings are competitive, check fees are non-existent, new products are introduced and explained if tellers think these products would work for my household.
Recently a teller discovered that my deceased mother's name (that happens to be the same as one of my children's name) was popping up when said child was opening an account. Promptly, we resolved the problem and I was grateful that the teller caught the error. This is a local bank with branches throughout the state but they are my bank and deserve my thanks for having full trust in this institution.
Liberty!
Actually a really good bank no deposit minimum for a basic checking account and if you over draft only get hit with one fee of 30 and no succesive fees. Also gave me 100 bonus after 6 months.
Good local bank
Liberty Bank is a great local establishment. There are lots of branches nearby. The most excellent feature for me is that I am able to link my checking and savings accounts to avoid over draft fees. When I started online banking, the customer service was great in helping me understand the features on the website. An agent answers right away to help with any problems. The bank does offer a lot of options, and the best thing is that they refund any ATM fees from any bank. The fees are refunded every month, so even though it is a local bank, I am not penalized when accessing my money from a different banks ATM. This a good choice of banks because the staff is knowledgeable and it is one of the top workplaces in the area rated by the local newspaper.hat they refund any ATM fees from any bank.
Not Willing To Help The Small Investments!!!!
We recently had $410 stolen from our account. Someone duplicated my husband's ATM card and pin #, then proceeded to take money from our account. It left us with two weeks until payday and $100 left in our account. I reported it the day after it happened and they canceled NY husband's card. Thus is AFTER I had to conference in my truck driver husband to the call so they could speak to him, since it was his card. When they were verifying theq address, he had to ask me what the zip code is. We literally just moved here two weeks ago. When I spit out the zip code, the representative advised she was not able to assist any further since I had given him the zip code!!!! After I started a literal screaming fit to the representative, telling her to get a manager on the phone, she got back on the phone after 5 minutes of being on hold to tell us that there was no manager are available, but she would be able to possibly verify other information with my husband. Mind you he doesn't do any of the online banking! Needless to say, they finally were able to verify certain information and get the process rolling to just get his card cancelled. She then advised that a fraud form would need to be filled out and signed, and the only way they would be able to send that to us was by mail or by our online banking email. We told them to send it by email. The rep places us back on hold and then proceeds to tell us that WE needed to send out an email to our online banking in order for us to get the fraud form sent to us! Mind you, they do not respond to these emails the same day! I emailed them on Friday early afternoon, and did not get a response until Monday afternoon! They station the website their customer service hours are until 7p each weeknight and 8a-3p on Saturday. We went the whole weekend with no form, so no way of getting this process rolling. Once they receive the form BACK is when they start the process of the investigation. Of course it was a Friday, so I found out the hard way, NOTHING would get started until Monday afternoon. We have two boys and it's summer vacation. I have been back and forth with a bank representative since Monday, who got the branch manager involved to get our credit sooner than the TEN BUSINESS days we were told it would take. They just let me know that they refused to credit our account any sooner than the ten business days. I feel as if we are bring treated like the criminals here. The money was taken from an ATM in a different state, a thousand miles from us for crying outloud! The process to get a fraudulent charge even LOOKED at is absolutely horrendous. It took three days just to get a form sent to me. Fraud happens on the weekends too, people. Bye bye to bankers hours when it comes to that nonsense. Have HAD it with this bank. Switching as soon as we are able to. Absolutely disgusted.
Terrible Bank
First, as has always been a problem with liberty, is their god awful hours. The two banks in town close around 4-5 every weekday. So good luck getting there if you have a job with the hours that a normal citizen of Connecticut works. The only time I can get there is Saturday morning from 9-12. That's just what I love to do on Saturday morning, wake up early to make sure I can get to the bank. Secondly, and my main concern right now, is their atrocious online banking and mobile application. Concerning this, these two functions were introduced to liberty far to late (well after many banks began trending towards online banking and mobile apps). Also, my application suddenly stopped working for no reason. Every time I log on to my account it says there are no bank accounts linked with it, so its useless. On top of this I am unable to log on to the banks website because its saying my password and username don't match, even though they are the same username and password I use to log onto my mobile app. Right now, I am trying to get an online bank statement to send to another bank to be approved for a potential loan. But due to liberty's in ability to function the way an efficient bank does I am not able to do this. Thanks for the ineptitude.
Watch Your Wallet
I have been a long-time customer; but, recently this group has become incredibly greedy. They will do anything legally possible to hold onto deposited funds without releasing them for as long as they possibly can. Making a few extra dollars on float is apparently more important to them than satisfying the needs of 20+ year customers. Unless you're a fat cat, they have absolutely no desire to be the least bit helpful. Too bad they've traded in the integrity and quality customer service they once prided themselves on.
Data as of Q1 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 17943 |
| Year Established | 1825 |
| Employees | 692 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.76% |
| Return on Equity - YTD | 5.32% |
| Annual Interest Income | $38.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2017vs Q1 2016 | $4.67B$4.39B |
| Loans | Q1 2017vs Q1 2016 | $3.52B$3.27B |
| Deposits | Q1 2017vs Q1 2016 | $3.57B$3.42B |
| Equity Capital | Q1 2017vs Q1 2016 | $665.4MM$618.4MM |
| Loan Loss Allowance | Q1 2017vs Q1 2016 | $34.9MM$33.3MM |
| Unbacked Noncurrent Loans | Q1 2017vs Q1 2016 | $18.3MM$26.0MM |
| Real Estate Owned | Q1 2017vs Q1 2016 | $112.00K$1.1MM |
Always verify rates and promotions with the bank or credit union. We are not Liberty Bank; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Liberty Bank Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.50%* | $5k* | - | Health Savings Account – in branch only | ||
| OTHER TIERS: 0.35% → Up to $5k | |||||
| 0.20%* | $50k* | - | Savings Overdraft Protection – online only | ||
| OTHER TIERS: 0.05% → Up to $10k | 0.10% → $10k - $25k | 0.15% → $25k - $50k | |||||
| 0.20%* | $25k* | - | Cinch Business Savings | ||
| OTHER TIERS: 0.05% → Up to $10k | 0.10% → $10k - $25k | |||||
| 0.20%* | $50k* | - | Savings Overdraft Protection – in branch only | ||
| OTHER TIERS: 0.05% → Up to $10k | 0.10% → $10k - $25k | 0.15% → $25k - $50k | |||||
| 0.20%* | $50k* | - | Business Savings Overdraft | ||
| OTHER TIERS: 0.05% → Up to $10k | 0.10% → $10k - $25k | 0.15% → $25k - $50k | |||||
Liberty Bank Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.35%* | $50k* | - | Money Maker – in branch only | ||
| OTHER TIERS: 0.10% → Up to $25k | 0.25% → $25k - $50k | |||||
| 0.35%* | $50k* | - | Business Money Maker Account | ||
| OTHER TIERS: 0.10% → Up to $25k | 0.20% → $25k - $50k | |||||
| 0.35%* | $50k* | - | Money Maker – online only | ||
| OTHER TIERS: 0.10% → Up to $25k | 0.25% → $25k - $50k | |||||
| 0.35%* | $500k* | - | Municipal Money Market Preferred | ||
| OTHER TIERS: 0.10% → $25k - $100k | 0.20% → $100k - $500k | |||||
Liberty Bank CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.25% | $500 | - | 3 Year CD – in branch only | |
| 1.25% | $500 | - | 4 Year CD – in branch only | |
| 1.25% | $500 | - | 3 Year CD– online only | |
| 1.25% | $500 | - | 4 Year CD – online only | |
| 1.25% | $500 | - | 5 Year CD – online only | |
| 1.25% | $500 | - | 5 Year CD – in branch only | |
| 1.25% | $500 | - | 30 Month CD – in branch only | |
| 0.80% | $500 | - | 2 Year CD – in branch only | |
| 0.60% | $500 | - | 1 Year CD – in branch only | |
| 0.60% | $5k | - | 1 Year Business CD | |
| 0.50% | $500 | - | 6 Month CD– in branch only | |
| 0.50% | $5k | - | 6 Month Business CD | |
| 0.10% | $500 | - | 3 Month Business CD |
Liberty Bank IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.25% | $500 | - | 3 Year IRA – in branch only | |
| 1.25% | $500 | - | 4 Year IRA – in branch only | |
| 1.25% | $500 | - | 3 Year IRA – online only | |
| 1.25% | $500 | - | 4 Year IRA – online only | |
| 0.80% | $500 | - | 2 Year IRA – in branch only | |
| 0.60% | $500 | - | 1 Year IRA – in branch only | |
| 0.50% | $500 | - | 6 Month IRA – in branch only |
Liberty Bank has 55 locations. Click to view all Liberty Bank locations.