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Overview / Commentary
336-748-4800
2098 Frontis Plaza Blvd Ste A
Winston Salem, NC 27103-5779

Members CU (NC) is headquartered in Winston Salem and is the 14th largest credit union in the state of North Carolina. It is also the 822nd largest credit union in the nation. It was established in 1953 and as of March of 2018, it had grown to 96 employees and 49,681 members at 17 locations. Members CU (NC)'s CD rates are 29% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership is open to anyone through joining The Hispanic League of the Piedmont Triad ($10 membership fee). Membership is also open to those who live, work, or attend school in Surry, Wilkes, Sampson, Duplin, or Yadkin Counties and within a 25-mile radius of Hope Mills, North Carolina.
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Reviews (3)

Members Credit Union in Newton, NC

Posted by: dbbolick | Feb 13, 2015

This is the best credit union I ever had accounts with. I started using them when I got a job that was local to their area and could join them due to that. Starting with a checking account that had direct deposit. The process was flawless. I received excellent service from day one. The tellers are always friendly and seem to want to help you wit any need or question you may have. I liked them so much that I started an IRA account with them with their interest rates being higher than any other option I could find with all the banks in the area.

Too Small To Make Me Stay

I signed up for an checking account with Members Credit Union in Newton, NC because my work place was associated with them. I was thinking that I would receive wonderful customer service with my checking and savings accounts. I set up my direct deposit the following week. After just a couple of weeks, my paychecks were still not being deposited because the credit union had not verified my account. I stuck with them thinking that maybe it was just a busy time of year. Since we've had them, any debits that we process via our cards either post immediately or wait 2 weeks to post. Their systems are obviously not up to date.

New Members

Posted by: MissBetsy | Jan 4, 2013

My husband and I were interested in opening accounts for ourselves at Members Credit Union in Winston-Salem, NC.  We were greeted by a receptionist who took our names and our reason for being there and asked us to wait to see someone in "Member Services."  We took a seat and waited about ten minutes before a woman from one of the side offices, came out to us and said "Y'all can come in."  No "Hello, Mr. and Mrs. X"(the receptionist took our names so she could have passed them onto this woman),"My name is . . ."  "No How are you today?  What can I do for you?"  Not even a handshake.  Her radio was on in her office when we walked in and she did not lower the volume nor did she turn it off.

When my husband mentioned that their CD rates were high and have stayed that way for a while and wondered how that had been possible, she merely shrugged her shoulders and said "I don't know."  Furthermore, she did not know that their rates had changed as of January 1, 2013 - the new rates were not posted on the website - 3 days after the change.  These newly changed rates were lower than previously paid.  This gave us an excellent opportunity to thank her for her time and get out of there.

The whole experience left us with a very bad taste in our mouths.  The first Member Services representative's office was decorated as a shrine to a Hispanic colleague who died recently.  I am sorry for the loss of a valued colleague but you do not leave his office as a shrine by the main lobby weeks after he died.  A business should present itself and its employees in a professional manner if they intend to stay competitive with other financial institutions. 

We were not impressed and we will not attempt to do any business with this Credit Union in the future even if their rates are somewhat better than their competition.  Being treated professionally and as valued potential customers/clients carries a great deal of weight with us as I am sure that it would with other people who want to take good care of their finances as well.



Health

Health Grade Components

Overall
NCUA #60002
Year Chartered1953
Employees96
Primary Regulator
Profit Margin
Return on Assets - YTD0.68%
Return on Equity - YTD6.05%
Annual Interest Income$2.3MM
Assets and Liabilities
AssetsQ1 2018vs Q1 2017$287.5MM$289.0MM
LoansQ1 2018vs Q1 2017$125.2MM$118.4MM
DepositsQ1 2018vs Q1 2017$255.1MM$257.8MM
Equity CapitalQ1 2018vs Q1 2017$31.4MM$29.7MM
Loan Loss AllowanceQ1 2018vs Q1 2017$622.00K$634.00K
Unbacked Noncurrent LoansQ1 2018vs Q1 2017$481.00K$665.00K
Real Estate OwnedQ1 2018vs Q1 2017$106.00K$105.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Members CU (NC); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Members CU (NC) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$600*-Super 60 Savings Account
OTHER TIERS: 0.15% $25 - $600
0.30%$25-IRA Shares
0.15%$25-Regular Share Account
0.15%$25-Trust Accounts
0.15%$25-Custodian Accounts
0.05%$25-Christmas/Vacation Club

Members CU (NC) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$500*-Money Market Account
OTHER TIERS: 0.15% $25 - $500

Members CU (NC) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$25-Regular Checking Account
0.05%--MyFi Checking Account

Members CU (NC) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.02%$2k-60 Month CD
1.87%$2k-36 Month CD
1.61%$2k-24 Month CD
1.36%$2k-18 Month CD
1.16%$2k-12 Month CD
0.85%$50k-6 Month Jumbo CD
0.75%$2k-6 Month CD

Members CU (NC) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.02%$2k-60 Month IRA
1.87%$2k-36 Month IRA
1.61%$2k-24 Month IRA
1.16%$2k-12 Month IRA
Locations

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