Meritrust Credit Union is headquartered in Wichita and is the 2nd largest credit union in the state of Kansas. It is also the 257th largest credit union in the nation. It was established in 1935 and as of December of 2022, it had grown to 366 employees and 116,686 members at 15 locations. Meritrust Credit Union's money market rates are 5X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Meritrust Credit Union is open to those who live, worship or work in Riley, Pottawatomie, Geary, Dickinson, Saline, McPherson, Harvey, Sedgewick, Sumner, Cowley, Butler, Marion, Chase, Morris, Lyon, Osage, or Douglas Counties in Kansas. Membership is also open to employees or retirees of The Boeing Company, its subsidiaries and Spirit AeroSystems, Inc., and members of Boeing employee associations.
See current membership details
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NO PERSONAL TOUCH
Meritrust was a decent credit union for me until they closed the Greenwich and Kellogg location. They opened a new location in Andover Kansas. I needed to deposit a check yesterday so I went there. The drive through lost the personal touch, you get to talk to a machine with a small video of the teller. I will have to go inside next time because I hate the way the drive through is setup. They keep making things easier for the teller and less convenient for the customer. They want me to type in my account number for me to make a deposit now. So I had to look that up before I could deposit my check. This is non-sense when they simply knew who I was at the old location, even the new tellers could look it up in seconds without me having to have the account number in hand.
Poor Service
They can't provide a lean release even with a cash payoff . They use a lean release provider .Takes 2 to 3 weeks . Made me lose a sale.
Awesome Customer Service & Banking Needs
I have been a member now for almost 2 years and I cannot be happier! I love this bank, they have the best customer service. They care about their members and to me that is what matters the most!!!
Nothing But Good Experiences
When I moved halfway across the country five years ago, one of the first decisions I had to make was regarding a new bank. After weighing the pros and cons of many options, I ultimately decided to go with a credit union. The biggest reason was the higher interest rates for savings accounts, and the fact that credit unions are non-profit.
Meritrust Credit Union looked to me like the best bet, and after five years there, I still have nothing but good things to say about them. While their customer service was really good, that wasn't a very big concern for me after all, I feel like I'd only interact with them a couple times a year at most. Meritrust also allows me to create a savings account with a higher interest rate (that I can't withdraw from) specifically for things like Christmas funds or vacation funds. I can deposit into it throughout the year and at a specific day of the year it'll be moved back to my checking account and ready to use. That has helped me with budgeting for Christmas, as it ensures I have enough money set aside specifically for that purpose.
They've also helped me transfer my car loan over to them which, while I'm not entirely sure how much I saved in interest, it was an easy enough process that even a dollar saved made it worth it.
Data as of Q4 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24914 |
| Year Chartered | 1935 |
| Employees | 366 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.86% |
| Return on Equity - YTD | 9.91% |
| Annual Interest Income | $75.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2022vs Q4 2021 | $1.81B$1.65B |
| Loans | Q4 2022vs Q4 2021 | $1.52B$1.29B |
| Deposits | Q4 2022vs Q4 2021 | $1.46B$1.36B |
| Equity Capital | Q4 2022vs Q4 2021 | $157.3MM$148.4MM |
| Loan Loss Allowance | Q4 2022vs Q4 2021 | $5.0MM$5.8MM |
| Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $5.9MM$3.3MM |
| Real Estate Owned | Q4 2022vs Q4 2021 | $0$0 |
