Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans.
On its personal banking side, MACU offers checking, savings, money market, term deposit, and IRA accounts, as well as youth products. Its free checking account offer comes with free online banking, bill pay, and a MACU Visa debit card. The credit union’s saving account provides easy access to funds, a daily compounded interest rate, and quick fund transfer capabilities. Money market accounts have a minimum balance requirement and offer the earnings of a CD with the flexibility of a savings account. Term deposits functions as CDs and are available in term lengths ranging from 6 months to 5 years. MACU has a section of their website devoted to youth products and games. One account designed for teenagers offers quarterly member drawings for nice prizes.
Mountain America Credit Union online banking provides easy account integration into Quicken or other financial management software so members can budget and plan out their finances. The web-based banking platform also allows members to transfer funds, view copies of cleared checks, deposit checks from home, and pay bills. MACU’s mobile banking apps allow the same functions and provide a convenient and quick for members to manage their accounts on the run.
MACU was originally formed in 1934 as the Salt Lake Telephone Employees Credit Union in order to serve employees of the Utah-based telephone company. 50 years later, in 1984, the credit union merged with Postal Workers Credit Union and changed its name to Mountain America Credit Union to better reflect its growing membership geography. The credit union is headquartered in West Jordan, Utah.
Membership in Mountain America Credit Union is open to anyone through membership in the American Consumer Council. Membership is also open to residents of Salt Lake County, Duchesne County, and select areas of Wasatch and Uintah Counties in Utah.
See current membership details
My experiences with Mountain America Credit Union have been superb. The fees are low, the customer service is excellent, and they seem to enjoy taking care of their customers. Having dealt with big and semi-big regional banks in the past,, MACU keeps their fees and rates low by comparison. For someone with my limited income, this is a welcome change from the past. They also offer a very reasonable overdraft fee in case you overdraw your account. In the past, if my account was overdrawn by only a few cents, I'd be hit with a large penalty. That's not the case today, and in addition to the lower penalty,, you're not hit with the fee until the next day, in case all you needed to do was transfer money from your savings into your checking account. Again, this is another BIG plus for me. All in all, I'm VERY satisfied with MACU, and I'm happy I switched to them over a year ago. I would'nt hesitate to recommend this credit union to my friends.
I joined MACU this week, and had an overall good experience.
As others have noted, the sign up process is very manual, and not terribly streamlined. I'm out of their usual market area, so it might not be this way for everyone. After filling out the online application, they called (same day) to confirm all of my information and request additional documentation. Once that was received, there was a second phone call to answer ID confirmation questions. Once that was confirmed, they send the membership agreement and other paperwork. Then a third phone call to set up initial funding.
The initial funding is limited to $500 over the phone. Anything additional must be deposited at a shared branch. Thankfully, at that point I was able to access online banking, and setup external account transfers. Opening a Term Deposit (CD) or Term Deposit Plus (CD w/ add on) could also be done very easily online.
Though the setup took some effort, I'm glad I did it. The representative I worked with was very helpful and responsive. Their rates seem very competitive, and the add-on feature is a great option, with only a $5 minimum deposit.
The 5 year cd rate for out of staters is worth the trouble: Do not deposit into your local credit union share account and transfer it to them as they recommend to fund your cd. Because the IRS considers it a cash transaction. The reps think they can do an ACH transaction (no can do) its only for bill pay. Have a supervisor produce a deposit slip email it to you and mail a check to them with it and wait like I am. We shall see!
They will talk smoothly and setup your membership and later tell you you cannot use ACH and you can only use wire transfer for deposits. Why? Because the Credit Union makes $10 each time a wire comes in vs. ACH transfers which are free and don't make any money for them.
This credit union is a total scam!! Don't fall for it. They just try to steal money in the name of fee and fraud protection.
I signed up for membership after seeing their high interest rates on this website.
STAY AWAY FROM THIS CREDIT UNION!!!
|Return on Assets - YTD||1.41%|
|Return on Equity - YTD||14.96%|
|Annual Interest Income||$340.1MM|
|Assets and Liabilities|
|Assets||Q4 2018vs Q4 2017||$8.21B$7.09B|
|Loans||Q4 2018vs Q4 2017||$6.99B$6.13B|
|Deposits||Q4 2018vs Q4 2017||$7.00B$5.89B|
|Equity Capital||Q4 2018vs Q4 2017||$765.8MM$650.9MM|
|Loan Loss Allowance||Q4 2018vs Q4 2017||$51.6MM$37.8MM|
|Unbacked Noncurrent Loans||Q4 2018vs Q4 2017||$48.4MM$35.8MM|
|Real Estate Owned||Q4 2018vs Q4 2017||$3.1MM$4.8MM|
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Rates for Mountain America Credit Union are currently being reviewed.