Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans.
On its personal banking side, MACU offers checking, savings, money market, term deposit, and IRA accounts, as well as youth products. Its free checking account offer comes with free online banking, bill pay, and a MACU Visa debit card. The credit union’s saving account provides easy access to funds, a daily compounded interest rate, and quick fund transfer capabilities. Money market accounts have a minimum balance requirement and offer the earnings of a CD with the flexibility of a savings account. Term deposits functions as CDs and are available in term lengths ranging from 6 months to 5 years. MACU has a section of their website devoted to youth products and games. One account designed for teenagers offers quarterly member drawings for nice prizes.
Mountain America Credit Union online banking provides easy account integration into Quicken or other financial management software so members can budget and plan out their finances. The web-based banking platform also allows members to transfer funds, view copies of cleared checks, deposit checks from home, and pay bills. MACU’s mobile banking apps allow the same functions and provide a convenient and quick for members to manage their accounts on the run.
MACU was originally formed in 1934 as the Salt Lake Telephone Employees Credit Union in order to serve employees of the Utah-based telephone company. 50 years later, in 1984, the credit union merged with Postal Workers Credit Union and changed its name to Mountain America Credit Union to better reflect its growing membership geography. The credit union is headquartered in West Jordan, Utah.
Membership in Mountain America Credit Union is open to anyone through membership in the American Consumer Council. Membership is also open to residents of Salt Lake County, Duchesne County, and select areas of Wasatch and Uintah Counties in Utah.
See current membership details
I opened a membership & a 5yr Growth cd for my wife & me on December 27th @ 4%...After seeing the rate go from 4% to 4.25% today I went into my Mountain American account & set up 2 more Growth CDs & funded both at the same time in about 10 min. & did not need to call them, you can do this yourself from your account. I did not see a way to cancel them so I'll call in the morning to cancel the 2 -4% cd's
We have opened numerous cds at many Banks/CU's around the country from reading this DA site. Mountain America has been the fastest & easiest cd accounts we have ever opened...No trick questions about your past from 5 -10 years ago that you can't remember that makes you fail the application.
First, go to the online site & become a member. ( we are in Oklahoma so do not qualify for residence ) start the application at some point you can become an American Consumer Council member (free) If you are already a member it does not ask for a member # or proof then follow instructions for current personal info, name address, phone #, SS #, Occupation, DL# . You will need to take a picture of your DL front & back & then download them onto your computer, one last item they ask for is to take a selfie of yourself, also download it to the computer, they will ask you to download the pictures on the application... when you finish the application it will say you did not qualify & to call them ....DO NOT use the # they give you, here is the direct number & extension (1-855-808-3839 ext 84970 ) to the folks that ok & process your membership & setup any cd you want on the spot. explain to them you have filled out the membership online & it said to call in because of a problem, They will ask for your SS# ,date of birth to confirm its you .They will look up your application. you can then tell them what CDs you want to open along with a mandatory saving account. you can then fund it directly with them (you will need the account # & routing number from the bank you want it funded from ) When that's done you have a membership with savings & CDs all finished & active when you get off the phone.
There is $10 needed for a saving account plus if you want a Growth cd it is $5 for each one.The folks that process your info & setup your accounts are very polite and will take what time you need without being upset. It took me about 15 min to go online & put the info in for both of us & about 30 -45 minutes on the phone with them . ..Each person does need a separate membership & CDs if you are going over 100k in any amount of growth cds IF you just want standard Cds 1 membership is ok.
I know this is a long review but, I just wanted to help any folks on DA that are wanting to open a membership.....I cannot tell you how many folks have helped me over the years opening cds by leaving their reviews about "how to " with the FI they opened. So this is my part in helping the Deposit account community.
God Bless ,Steve
Spoke for a long time to a very pleasant woman who patiently answered all my questions and opened the account. I refuse to login to my checking account going through another bank so I'm waiting for verification amounts to show up in 2 days. I can transfer the money in at that time. The account could have been funded by phone but they have a $5000 max.
I went online to open a savings account (required) so that I could open up two of their growth CDs (60 month 4.25% and 24 month 4.75%). Very easy process online took less than half hour to open joint account and fund with 5$. Very slick looking website.
Since they have branches here in Arizona, i went there to open both growth (add-on) CDs after creating savings account online. The lines were long but they had lots of help and I was quickly served. They opened both accounts at the counter with $10/each.
I asked about setting up the auto transfer of $10/month which I assumed was required. They told me it was not required. I received papers with the terms for each CD. When I got home I read them and the terms specifically stated the auto-transfer was required. So I went back to the local branch and was served by someone else. I asked and they also assured me the auto-transfer was not required. I had them set each up anyway, as this was never a deal killer for me and I wanted to make sure there was no reason in the future for them to deny the add on service.
All in all this CU was great to work with. Reduced one star only for the confusion on the monthly growth CD auto-transfer requirement. If truly not required they need to change the terms on the paper that I had signed at opening of each CD account.
The people at the branch I went too were very pleasant to work with.
Steve
Update (2/6/23): Thanks steve_okc and chill08 for the encouragement! Received letter in the mail today indicating unable to verify eligibility as the cause. Re-applied selecting Join American Consumer Council and application was successful. Also, needed to select Open Savings Account instead of the Become a Member option to avoid the checking account getting added.
Without any local add-on CDs available I decided to apply to MACU. I joined the American Consumer Council to be eligible. All of the application selections on the MACU website indicate that I would be applying for both a basic savings account and a checking account (with $7/month charge), but I assumed I could quickly close the checking account afterward. I unlocked the 3 credit bureau accounts and submitted all of the personal information. The final screen simply displayed "Thank you. Unfortunately, we are unable to open an account for you." I've never been declined by a CU.
Overall | |
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NCUA # | 24692 |
Year Chartered | 1936 |
Employees | 2711 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 1.5% |
Return on Equity - YTD | 15.75% |
Annual Interest Income | $601.2MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2022vs Q4 2021 | $15.84B$14.02B |
Loans | Q4 2022vs Q4 2021 | $13.81B$10.53B |
Deposits | Q4 2022vs Q4 2021 | $13.80B$12.39B |
Equity Capital | Q4 2022vs Q4 2021 | $1.50B$1.28B |
Loan Loss Allowance | Q4 2022vs Q4 2021 | $95.0MM$76.9MM |
Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $91.6MM$49.3MM |
Real Estate Owned | Q4 2022vs Q4 2021 | $0$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.