Mountain America Credit Union


Overview / Commentary
801-619-7349
9800 S Monroe St
Sandy, UT 84070

Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans.

On its personal banking side, MACU offers checking, savings, money market, term deposit, and IRA accounts, as well as youth products. Its free checking account offer comes with free online banking, bill pay, and a MACU Visa debit card. The credit union’s saving account provides easy access to funds, a daily compounded interest rate, and quick fund transfer capabilities. Money market accounts have a minimum balance requirement and offer the earnings of a CD with the flexibility of a savings account. Term deposits functions as CDs and are available in term lengths ranging from 6 months to 5 years. MACU has a section of their website devoted to youth products and games. One account designed for teenagers offers quarterly member drawings for nice prizes.

Mountain America Credit Union online banking provides easy account integration into Quicken or other financial management software so members can budget and plan out their finances. The web-based banking platform also allows members to transfer funds, view copies of cleared checks, deposit checks from home, and pay bills. MACU’s mobile banking apps allow the same functions and provide a convenient and quick for members to manage their accounts on the run.

MACU was originally formed in 1934 as the Salt Lake Telephone Employees Credit Union in order to serve employees of the Utah-based telephone company. 50 years later, in 1984, the credit union merged with Postal Workers Credit Union and changed its name to Mountain America Credit Union to better reflect its growing membership geography. The credit union is headquartered in West Jordan, Utah.

Field of Membership Restrictions

Membership in Mountain America Credit Union is open to anyone through membership in the American Consumer Council. Membership is also open to residents of Salt Lake County, Duchesne County, and select areas of Wasatch and Uintah Counties in Utah.
See current membership details

Related Posts

Mountain America Rates Decline - 8/16/2019

Mountain America has lowered their certificate rates again: 6 month, 1.90% APY (was 2.00%) 12 month, 1.95% APY (was 2.20%) 18 month, 2.10% APY (was 2.25%) 24 month, 2.20% APY (was 2.50%) 36 month, 2.30% APY (was 2.60%) 48 month, 2.40% APY (was 2.65%) 60 month, 2.55% APY (was 2.70%)

View all posts from:

5/1/16 - Mountain America Credit Union 5-Year Term Deposit Rate
8/20/15 - Mountain America CU Offers Top Rate 5-Year CD
2/10/15 - Mountain America CU Offers Top Rate 5-Year CD With Bump Option
9/20/14 - Like College Football? Like A $50 Visa Gift Card? You Might Like This Promo!
8/10/14 - Mountain America CU (5 Yr CD, 2.20%APY)
3/3/14 - Special 5-Year CD Rate at MACU - Easy Membership
3/1/14 - 5-Year CD Special
2/25/14 - Precise ID Security Money Wire Problem.
5/12/13 - Opening An IRA CD At Mountain America Credit Union
2/12/13 - Best 5-Year CD Rate From a Major Credit Union at Mountain America
6/11/12 - Competitive 5-Year CD Rate at Mountain American Credit Union in UT, NV, NM & AZ
6/11/12 - $100 Checking Account Bonus at Mountain America Credit Union in UT, AZ, NV & NM
11/7/11 - $125 Checking Account Bonus at Mountain America Credit Union in UT, AZ, NV & NM
10/16/11 - $100 For Opening Checking Acct @ Mountain America CU
10/19/10 - Top 5-Year CD Continues at Mountain America Credit Union in UT, NV, NM & AZ - Easy Membership
8/17/10 - Top 5-Year CD and IRA CD at Mountain America Credit Union in UT, NV, NM & AZ - Easy Membership
9/5/09 - 4.75% 60-Month CD at Mountain America Credit Union - Easy Membership
3/7/09 - 4.50% 5-Year CD and Other High CD Rates at Mountain America Credit Union - Easy Membership
12/23/08 - 4.00% 12-Month CD at Mountain America Credit Union in UT, AZ & NV - Easy Membership
3/1/08 - 4.65% 15-Month / 4.50% 9-Month CD at a Utah CU - Easy Membership (Mountain America).
12/22/06 - 5.60% 15-Month CD at a Utah CU (Mountain America)

A Consumer Oriented bank

My experiences with Mountain America Credit Union have been superb. The fees are low, the customer service is excellent, and they seem to enjoy taking care of their customers. Having dealt with big and semi-big regional banks in the past,, MACU keeps their fees and rates low by comparison. For someone with my limited income, this is a welcome change from the past. They also offer a very reasonable overdraft fee in case you overdraw your account. In the past, if my account was overdrawn by only a few cents, I'd be hit with a large penalty. That's not the case today, and in addition to the lower penalty,, you're not hit with the fee until the next day, in case all you needed to do was transfer money from your savings into your checking account. Again, this is another BIG plus for me. All in all, I'm VERY satisfied with MACU, and I'm happy I switched to them over a year ago. I would'nt hesitate to recommend this credit union to my friends.

Be Patient: Ask Many Questions

The 5 year cd rate for out of staters is worth the trouble: Do not deposit into your local credit union share account and transfer it to them as they recommend to fund your cd. Because the IRS considers it a cash transaction. The reps think they can do an ACH transaction (no can do) its only for bill pay. Have a supervisor produce a deposit slip email it to you and mail a check to them with it and wait like I am. We shall see!

Back Office Confusion

The three stars represents the good CSR people, but the back office people (the ones who do the paper work are careless). The CSR people are friendly and helpful.

Here are the problems I encountered:
1. In setting up an IRA CD, I was told I needed to deposit money into an IRA savings, then fund the IRA CD from the IRA savings. So I had to fill out paper work for the IRA savings, then more paper work for the IRA CD.
2. When the IRA money was moved from the savings to the CD, they neglected to also move the interest accumulated in the savings to the CD. So I had about $35 sitting for a long period of time in saving without interest.
3. The CD did not show up when I logged in to my account and they said "it was on the old system", but resolved that issue..
4. In a trustee-to-trustee transfer from MACU to another CU, I followed up to insure they received the paperwork. It took a day for them to find the request, but it had been "archived" (whatever that means). They said the check had not been sent, but they did resolve the matter and sent the check out the same day.

In conclusion, you need to stay on top of all activities with this CU. The CSR people will get issues resolved. In fact, one CSR agent stayed beyond her normal hours and called me back with the trustee-to trustee transfer matter.

They Will Not Issue New Credit Or Debit Cards.

Posted by: |

MACU has always treated me very well up until 30 days ago. I've been working with them to try to get my credit and debit cards reprinted after a bout of fraudulent charges. I've had them send 3 cards in the mail, none of them showed up. I've gone to their branches on two occasions to try to pick them up. Neither time was allowed to speak to an employee. I even setup an appointment to meet an employee to have both cards printed, but they just had me stand in the line of cars and wait for a drive up teller window while I was on foot. After 15 minutes of embarrassment, 3 trips to branches and 30 days of checking the mail, I've finally decided it'll just be easier to switch banks.

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Health

Health Grade Components

Overall
NCUA #24692
Year Chartered1936
Employees2108
Primary Regulator
Profit Margin
Return on Assets - YTD1.24%
Return on Equity - YTD13.02%
Annual Interest Income$412.5MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$9.35B$8.21B
LoansQ4 2019vs Q4 2018$8.00B$6.99B
DepositsQ4 2019vs Q4 2018$8.09B$7.00B
Equity CapitalQ4 2019vs Q4 2018$880.8MM$765.8MM
Loan Loss AllowanceQ4 2019vs Q4 2018$65.6MM$51.6MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$58.3MM$48.4MM
Real Estate OwnedQ4 2019vs Q4 2018$2.6MM$3.1MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Mountain America Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Mountain America Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.55%$5$100kChristmas Club Certificate
0.05%$100-Primary Savings
0.05%--Secondary Savings
0.05%$100-Business Primary Savings
0.05%--Business Secondary Savings

Mountain America Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%*$250k*-Money Market
OTHER TIERS: 0.05% Up to $2.5k | 0.10% $2.5k - $10k | 0.15% $10k - $100k | 0.20% $100k - $250k
0.25%*$250k*-Money Market IRA
OTHER TIERS: 0.05% Up to $2.5k | 0.10% $2.5k - $10k | 0.15% $10k - $100k | 0.20% $100k - $250k

Mountain America Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$20k*-Business Analysis Checking Earnings Credit
OTHER TIERS: 0.10% Up to $20k
0.30%*$250k*-Business Sweep
OTHER TIERS: 0.10% Up to $50k | 0.20% $50k - $100k | 0.25% $100k - $250k
0.15%*$20k*-Business Growth Checking
OTHER TIERS: 0.10% $1k - $20k

Mountain America Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%$5-60 Month Youth Certificate
1.35%$500-60 Month Certificate
1.35%$5-48 Month Youth Certificate
1.35%$5-60 Month Growth CD
1.25%$5-48 Month Growth CD
1.25%$500-48 Month Certificate
1.20%$5-36 Month Youth Certificate
1.10%$5-24 Month Youth Certificate
1.10%$5-36 Month Growth CD
1.10%$500-36 Month Certificate
1.00%$500-24 Month Certificate
1.00%$500-30 Month Certificate
1.00%$5-24 Month Growth CD
1.00%$5-30 Month Growth CD
0.65%$5-12 Month Youth Certificate
0.65%$500-18 Month Certificate
0.65%$5-18 Month Growth CD
0.55%$500-12 Month Certificate
0.55%$5-12 Month Growth CD
0.40%$500-6 Month Certificate
0.40%$5-6 Month Growth CD

Mountain America Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.35%$500-60 Month IRA
1.25%$500-48 Month IRA
1.10%$500-36 Month IRA
1.00%$500-24 Month IRA
1.00%$500-30 Month IRA
0.65%$500-18 Month IRA
0.55%$500-12 Month IRA
0.40%$500-6 Month IRA
Locations

Availability

Salt Lake City Area

Interactive local rates map


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