Mountain America Credit Union


Overview / Commentary
801-619-7349
9800 S Monroe St
Sandy, UT 84070

Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans.

On its personal banking side, MACU offers checking, savings, money market, term deposit, and IRA accounts, as well as youth products. Its free checking account offer comes with free online banking, bill pay, and a MACU Visa debit card. The credit union’s saving account provides easy access to funds, a daily compounded interest rate, and quick fund transfer capabilities. Money market accounts have a minimum balance requirement and offer the earnings of a CD with the flexibility of a savings account. Term deposits functions as CDs and are available in term lengths ranging from 6 months to 5 years. MACU has a section of their website devoted to youth products and games. One account designed for teenagers offers quarterly member drawings for nice prizes.

Mountain America Credit Union online banking provides easy account integration into Quicken or other financial management software so members can budget and plan out their finances. The web-based banking platform also allows members to transfer funds, view copies of cleared checks, deposit checks from home, and pay bills. MACU’s mobile banking apps allow the same functions and provide a convenient and quick for members to manage their accounts on the run.

MACU was originally formed in 1934 as the Salt Lake Telephone Employees Credit Union in order to serve employees of the Utah-based telephone company. 50 years later, in 1984, the credit union merged with Postal Workers Credit Union and changed its name to Mountain America Credit Union to better reflect its growing membership geography. The credit union is headquartered in West Jordan, Utah.

Field of Membership Restrictions

Membership in Mountain America Credit Union is open to anyone through membership in the American Consumer Council. Membership is also open to residents of Salt Lake County, Duchesne County, and select areas of Wasatch and Uintah Counties in Utah.
See current membership details

Related Posts

Reduces Ewps On Certificates (And Note The Name Change) - 5/6/2019

From an email message from MACU: Name Changes To better align with industry standards, we are changing the name from term deposit to certificate account. Here’s a breakdown of the updated account names: OLD NAME Term deposit Term Deposit Plus Youth/Mountain Climber term deposit Christmas Club term deposit Business term deposit NEW NAME Certificate Growth certificate Youth certificate Christmas Club certificate Business certificate Please be aware that these name changes will be reflected on your statements, in online branch and the mobile app. Early Withdrawal Charges In addition to the new names, we are changing our early withdrawal penalty. In the past, if members withdrew from a certificate before it had matured, they had to pay a penalty on the full amount. From now on, we will only charge a penalty on the amount being withdrawn from the certificate. This will help members save money if they need access to their funds before their certificate account matures.

Longterm Rate Hedge - 5/3/2019

Mountain America Credit Union has ad on cd's at very good rates I got a 60 month Term plus at 3.10 APY for a $5.00 minimum balance and a monthly $10.00 requirement. I added this CD as a hedge for expiring CD's over the next year.

24 Months At 3.25% (email mistake) - 4/5/2019

Just got an email ("Great Rates Are Here Again") about this deal. $500 minimum and offered as Roth or traditional IRAs. Moderator note: According to a MACU official, this email was sent in error offering an expired promotion. They are in the process of sending out a retraction.

View all posts from:

5/1/16 - Mountain America Credit Union 5-Year Term Deposit Rate
8/20/15 - Mountain America CU Offers Top Rate 5-Year CD
2/10/15 - Mountain America CU Offers Top Rate 5-Year CD With Bump Option
9/20/14 - Like College Football? Like A $50 Visa Gift Card? You Might Like This Promo!
8/10/14 - Mountain America CU (5 Yr CD, 2.20%APY)
3/3/14 - Special 5-Year CD Rate at MACU - Easy Membership
3/1/14 - 5-Year CD Special
2/25/14 - Precise ID Security Money Wire Problem.
5/12/13 - Opening An IRA CD At Mountain America Credit Union
2/12/13 - Best 5-Year CD Rate From a Major Credit Union at Mountain America
6/11/12 - Competitive 5-Year CD Rate at Mountain American Credit Union in UT, NV, NM & AZ
6/11/12 - $100 Checking Account Bonus at Mountain America Credit Union in UT, AZ, NV & NM
11/7/11 - $125 Checking Account Bonus at Mountain America Credit Union in UT, AZ, NV & NM
10/16/11 - $100 For Opening Checking Acct @ Mountain America CU
10/19/10 - Top 5-Year CD Continues at Mountain America Credit Union in UT, NV, NM & AZ - Easy Membership
8/17/10 - Top 5-Year CD and IRA CD at Mountain America Credit Union in UT, NV, NM & AZ - Easy Membership
9/5/09 - 4.75% 60-Month CD at Mountain America Credit Union - Easy Membership
3/7/09 - 4.50% 5-Year CD and Other High CD Rates at Mountain America Credit Union - Easy Membership
12/23/08 - 4.00% 12-Month CD at Mountain America Credit Union in UT, AZ & NV - Easy Membership
3/1/08 - 4.65% 15-Month / 4.50% 9-Month CD at a Utah CU - Easy Membership (Mountain America).
12/22/06 - 5.60% 15-Month CD at a Utah CU (Mountain America)

A Consumer Oriented bank

My experiences with Mountain America Credit Union have been superb. The fees are low, the customer service is excellent, and they seem to enjoy taking care of their customers. Having dealt with big and semi-big regional banks in the past,, MACU keeps their fees and rates low by comparison. For someone with my limited income, this is a welcome change from the past. They also offer a very reasonable overdraft fee in case you overdraw your account. In the past, if my account was overdrawn by only a few cents, I'd be hit with a large penalty. That's not the case today, and in addition to the lower penalty,, you're not hit with the fee until the next day, in case all you needed to do was transfer money from your savings into your checking account. Again, this is another BIG plus for me. All in all, I'm VERY satisfied with MACU, and I'm happy I switched to them over a year ago. I would'nt hesitate to recommend this credit union to my friends.

Good Experience So Far

Posted by: Bowman | Feb 1, 2019

I joined MACU this week, and had an overall good experience.

As others have noted, the sign up process is very manual, and not terribly streamlined. I'm out of their usual market area, so it might not be this way for everyone. After filling out the online application, they called (same day) to confirm all of my information and request additional documentation. Once that was received, there was a second phone call to answer ID confirmation questions. Once that was confirmed, they send the membership agreement and other paperwork. Then a third phone call to set up initial funding.

The initial funding is limited to $500 over the phone. Anything additional must be deposited at a shared branch. Thankfully, at that point I was able to access online banking, and setup external account transfers. Opening a Term Deposit (CD) or Term Deposit Plus (CD w/ add on) could also be done very easily online.

Though the setup took some effort, I'm glad I did it. The representative I worked with was very helpful and responsive. Their rates seem very competitive, and the add-on feature is a great option, with only a $5 minimum deposit.

Be Patient: Ask Many Questions

The 5 year cd rate for out of staters is worth the trouble: Do not deposit into your local credit union share account and transfer it to them as they recommend to fund your cd. Because the IRS considers it a cash transaction. The reps think they can do an ACH transaction (no can do) its only for bill pay. Have a supervisor produce a deposit slip email it to you and mail a check to them with it and wait like I am. We shall see!

This CU Is A Wire Transfer Bait And Switch Scam! You Will Be Hit With Hidden Fees!!

Posted by: p32008 | Mar 7, 2019

They will talk smoothly and setup your membership and later tell you you cannot use ACH and you can only use wire transfer for deposits. Why? Because the Credit Union makes $10 each time a wire comes in vs. ACH transfers which are free and don't make any money for them.
This credit union is a total scam!! Don't fall for it. They just try to steal money in the name of fee and fraud protection.
I signed up for membership after seeing their high interest rates on this website.
STAY AWAY FROM THIS CREDIT UNION!!!

VIEW MORE REVIEWS

Health

Health Grade Components

Overall
NCUA #24692
Year Chartered1936
Employees1905
Primary Regulator
Profit Margin
Return on Assets - YTD1.41%
Return on Equity - YTD14.96%
Annual Interest Income$340.1MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$8.21B$7.09B
LoansQ4 2018vs Q4 2017$6.99B$6.13B
DepositsQ4 2018vs Q4 2017$7.00B$5.89B
Equity CapitalQ4 2018vs Q4 2017$765.8MM$650.9MM
Loan Loss AllowanceQ4 2018vs Q4 2017$51.6MM$37.8MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$48.4MM$35.8MM
Real Estate OwnedQ4 2018vs Q4 2017$3.1MM$4.8MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Reduces Ewps On Certificates (And Note The Name Change)

thowellIII   |  
From an email message from MACU:

Name Changes
To better align with industry standards, we are changing the name from term deposit to certificate account. Here’s a breakdown of the updated account names:

OLD NAME
Term deposit
Term Deposit Plus
Youth/Mountain Climber term deposit
Christmas Club term deposit
Business term deposit

NEW NAME
Certificate
Growth certificate
Youth certificate
Christmas Club certificate
Business certificate

Please be aware that these name changes will be reflected on your statements, in online branch and the mobile app.


Early Withdrawal Charges
In addition to the new names, we are changing our early withdrawal penalty. In the past, if members withdrew from a certificate before it had matured, they had to pay a penalty on the full amount. From now on, we will only charge a penalty on the amount being withdrawn from the certificate. This will help members save money if they need access to their funds before their certificate account matures.

Longterm Rate Hedge

Aggie   |  
Mountain America Credit Union has ad on cd's at very good rates

I got a 60 month Term plus at 3.10 APY for a $5.00 minimum balance and a monthly
$10.00 requirement.

I added this CD as a hedge for expiring CD's over the next year.

24 Months At 3.25% (email mistake)

petey   |  
Just got an email ("Great Rates Are Here Again") about this deal. $500 minimum and offered as Roth or traditional IRAs.

Moderator note: According to a MACU official, this email was sent in error offering an expired promotion. They are in the process of sending out a retraction.

I'm Told There Are No IRA Term Deposit Plus Accounts

Jerry B.   |  
I guess this is sort of a "rate change" relative to what's currently showing in the IRA section. I spoke to a customer service representative today (and she confirmed it with someone else) that MACU does not offer IRA Term Deposit Plus accounts (i.e. add-on CDs where you can lock in a rate and then add to it later in your IRA). MACU only offers regular CDs in their IRA accounts. I was a bit bummed to hear this as I was pretty excited about this possibility of locking in rates in an IRA and being able to add to it for subsequent tax years (with the rate locked in from previous years). In fact, I opened an IRA account at MACU expressly for that reason only to find out, afterward, that it's not possible. It's unfortunate that MACU doesn't explicitly list their IRA rates on their site.

Rates

Rates for Mountain America Credit Union are currently being reviewed.

Locations

Availability

Salt Lake City Area

Interactive local rates map


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