Merged/Acquired

Mutual of Omaha Bank

Deposits held and insured by CIT

Reviews (4)

Decent Bank, Mediocre Service

Posted by: |

I used the online banking platform for Mutual of Omaha Bank. I don't live near a branch, so I had the experience of using this bank remotely. Overall, it wasn't bad, there was some difficulties in setting up my account and direct deposit. The telebanker wasn't very knowledgeable or had a difficult time understanding my request. But once everything was set up, everything went as expected. Nothing really to note.

Outrageous Fees - Avoid

Posted by: |

Looking forward to my next $15 fee to process a $75 payment

Poor Experience

Posted by: |

The fees that this bank charges are extravagant at best, and are charged frequently and on everything possible. Customer service reps and "personal bankers" seem to be programmed to respond to all questions with the phrase "that's our policy", and any attempt to hold a discussion or make a request is futile. The website is also difficult, as bank to bank transfers take over a week, and the web page will not contain any indication that the transfer request has been made or is processing until the very last day, which left me anxious and wondering if I completed the request properly. Between high fees, poor customer service, and a web page shrouded in mystery, this bank is not worth the effort.

Untenable Fees; Poor Service

Posted by: |

It's just unfortunate when a bank has to resort to so many fees.  I am done with this bank for good.  My recommendation is to avoid and take business elsewhere!



Health

We do not have health information for Mutual of Omaha Bank, because it is no longer an operational bank.

Rates

Sorry, we do not have rate data for Mutual of Omaha Bank.

Locations

Sorry, but we do not have location data for Mutual of Omaha Bank. Its headquarters is located at 1299 Farnam St., Suite 1550 - Omaha, NE 68102

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