Mutual of Omaha Bank is headquartered in Omaha and is the 2nd largest bank in the state of Nebraska. It is also the 155th largest bank in the nation. It was established in 1985 and as of March of 2018, it had grown to 850 employees at 30 locations. Mutual of Omaha Bank has an A health rating.
I used the online banking platform for Mutual of Omaha Bank. I don't live near a branch, so I had the experience of using this bank remotely. Overall, it wasn't bad, there was some difficulties in setting up my account and direct deposit. The telebanker wasn't very knowledgeable or had a difficult time understanding my request. But once everything was set up, everything went as expected. Nothing really to note.
The fees that this bank charges are extravagant at best, and are charged frequently and on everything possible. Customer service reps and "personal bankers" seem to be programmed to respond to all questions with the phrase "that's our policy", and any attempt to hold a discussion or make a request is futile. The website is also difficult, as bank to bank transfers take over a week, and the web page will not contain any indication that the transfer request has been made or is processing until the very last day, which left me anxious and wondering if I completed the request properly. Between high fees, poor customer service, and a web page shrouded in mystery, this bank is not worth the effort.
|FDIC Certificate #||32325|
|Return on Assets - YTD||0.86%|
|Return on Equity - YTD||8.16%|
|Annual Interest Income||$78.4MM|
|Assets and Liabilities|
|Assets||Q1 2018vs Q1 2017||$8.20B$7.80B|
|Loans||Q1 2018vs Q1 2017||$6.24B$6.08B|
|Deposits||Q1 2018vs Q1 2017||$6.84B$6.33B|
|Equity Capital||Q1 2018vs Q1 2017||$866.9MM$811.5MM|
|Loan Loss Allowance||Q1 2018vs Q1 2017||$61.2MM$59.4MM|
|Unbacked Noncurrent Loans||Q1 2018vs Q1 2017||$90.8MM$72.7MM|
|Real Estate Owned||Q1 2018vs Q1 2017||$408.00K$889.00K|
Rates for Mutual of Omaha Bank are currently being reviewed.