First National Bank of East Texas is headquartered in Gilmer and is the 163rd largest bank in the state of Texas. It is also the 1,779th largest bank in the nation. It was established in 1900 and as of June of 2022, it had grown to 126 employees at 10 locations. First National Bank of East Texas has an A health rating.
This bank has the worst customer service ever. They will not work with you at all. They don't tell you that they don't do their withdraws in the order in which they happen. Instead they take the largest deduction first. So if you do have any smaller ones afterwards they can stick you with 3 or 4 insufficient funds charges verses one. Then when you call and question their accounting after 4 bank employees can't tell you why they have done the withdraws in the order they were done you get to speak to bookkeeping. Bookkeeping is then very short and rude telling you they have done this since 1985. I have never had any bank tell me to balance my check book out of order. They don't offer any overdraft but believe me their goal in banking is to determine how they can collect more of your money for themselves. They also allow your account to be charged insufficient funds due to monthly charges which most banks don't even have. As soon as my last direct deposit hits I am closing my account and looking for a bank that at least is friendly and knowledgeable when I have a problem. This is definitely not the bank for customers service.
Overall | |
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FDIC Certificate # | 3218 |
Year Established | 1900 |
Employees | 126 |
Primary Regulator | OCC |
Profit Margin | |
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Return on Assets - YTD | 1.15% |
Return on Equity - YTD | 11.66% |
Annual Interest Income | $9.4MM |
Assets and Liabilities | ||
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Assets | Q2 2022vs Q2 2021 | $484.9MM$461.7MM |
Loans | Q2 2022vs Q2 2021 | $327.8MM$277.3MM |
Deposits | Q2 2022vs Q2 2021 | $440.4MM$403.0MM |
Equity Capital | Q2 2022vs Q2 2021 | $42.6MM$56.3MM |
Loan Loss Allowance | Q2 2022vs Q2 2021 | $4.0MM$3.9MM |
Unbacked Noncurrent Loans | Q2 2022vs Q2 2021 | $2.5MM$3.1MM |
Real Estate Owned | Q2 2022vs Q2 2021 | $315.00K$618.00K |
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