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520-584-4000
335 North Wilmot Road
Tucson, AZ 85711

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Reviews (5)

Continuous Online Login Problems

Posted by: ttk | Oct 13, 2017

I have been a customer with NBA for 9 years. Within that time they have closed their Golden Valley and Andy Devine Branch--leaving Kingman and Golden Valley customers with only one branch and one ATM.
To make matters worse, they recently have done a security upgrade to their online banking. My iPad Pro doesn't handshake with their security protocols, and I am continuously locked out of my online banking account. When I call to get assistance with NBA's online banking web technicians they say I have to go to the branch to reset my password--because they can't send a code verification to my cell phone number. I am going to another bank, Wells Fargo, for hopefully better online banking services.

Quirky Site - Great Service

Posted by: HMB1961 | Nov 17, 2014

After banking with my original bank for years, the branch in my town was closed. The closest branch is 20 miles away so I went shopping for another local bank. I chose National Bank of Arizona because I had some experience with them via my employer. I would make deposits for my employer to this bank. The tellers are friendly and helpful. Because I work from 8 am to 5 pm it is difficult for me to actually go to a bank's physical location. I do almost everything online. I tried to open an account with National Bank of Arizona online but encountered a number of problems with the website. I had to enter the same information twice only to receive an error message both times. I called the bank for new account information and found that I needed a minimum deposit of $100 to open an account. Most other banks require only a $50 initial deposit. The basic checking account will cost $8 per month. The monthly fee is waived if you have direct deposit of at least $100 or maintain am average balance of $1000. National Bank of Arizona does offer a number of different banking products designed to help you maximize your benefits while minimizing your costs. The only drawbacks are the quirky website and few branches.

Non Existent Support After Hours - Unable To Reset Online Banking Password

Posted by: phxgal | May 26, 2013

NBAZ is part of Zion's Bancorp, a regional bank that is in 5 or 6 states. They badly want to appear as convenient as the Big Boy banks, but with a local feel. But woe to anyone who needs bank assistance after hours, they do not man their phone lines after hours, or on the weekends. A bank must have 24 hour support in a world as tech advanced as the one we are in. To hear on the recording "call back during business hours " is absurd. I could call the branch during business hours, what earthly use is a call center that is not there when you need it - namely when the bank is not open? The branches also are not open Saturdays, so if you need help on a three day weekend you will find yourself royally screwed. This is the uncomfortable position I find myself today - needing to reset my online banking password In order to transfer funds to cover the check I wrote yesterday. The password reset function online does not work and directs me to call customer service. Hence this review! NBAZ is finding itself increasingly irrelevant today, won't be long I'm sure before they are gobbled up by a real bank. A quick perusal of their business and personal online banking offerings will quickly show you why. Antiquated. We are witnessing the death throes of an institution in identity crisis, RIP.

Be Smart..Find A Different Leader

Posted by: Anonymous | Oct 6, 2012

Bad communication...leader would not call us back based on caller ID. Did not have any regards to the compliance to the closing date on the Purchase Contract They must be under staffed or the staff in loan processing/underwriting have little experience.

Horrible Hidden Fees

Posted by: Slojah | Jun 6, 2012

$102.00 in hidden fees in 5 days.



Health

Health Grade Components

Overall
FDIC Certificate #2270
Year Established1873
Employees10007
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.95%
Return on Equity - YTD8.08%
Annual Interest Income$1.08B
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$65.28B$59.45B
LoansQ2 2017vs Q2 2016$43.19B$42.04B
DepositsQ2 2017vs Q2 2016$52.79B$50.94B
Equity CapitalQ2 2017vs Q2 2016$7.68B$7.58B
Loan Loss AllowanceQ2 2017vs Q2 2016$544.1MM$608.2MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$472.8MM$551.3MM
Real Estate OwnedQ2 2017vs Q2 2016$3.8MM$6.9MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not National Bank of Arizona; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

National Bank of Arizona Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Personal Savings
0.05%--Business Savings
0.05%--IRA Savings

National Bank of Arizona Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$250k*-Executive Reserve Money Market Premium
OTHER TIERS: 0.05% Up to $100k | 0.12% $100k - $250k
0.10%*$250k*-Business Money Market Premium
OTHER TIERS: 0.05% Up to $100k | 0.07% $100k - $250k
0.10%*$250k*-Money Market Premium
OTHER TIERS: 0.05% Up to $100k | 0.07% $100k - $250k
0.10%*$250k*-Value Connection Money Market Premium
OTHER TIERS: 0.05% Up to $100k | 0.07% $100k - $250k
0.07%*$100k*-Premier IRA Money Market Premium
OTHER TIERS: 0.05% Up to $100k
0.07%*$100k*-IRA Money Market Premium
OTHER TIERS: 0.05% Up to $100k

National Bank of Arizona Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%--IOLTA
0.03%--Nonprofit Community Checking Plus
0.03%$1k-Business Interest Checking
0.03%--Green Returns Checking
0.03%--NB|AZ Interest Checking
0.03%--Value Connection Checking
0.03%--Executive Reserve Interest Checking

National Bank of Arizona CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.65%$5k-5 Year Value Connection CD
0.60%$1k-5 Year Premier CD
0.50%$1k-5 Year CD
0.50%$1k-Business 5 Year CD
0.50%$5k-4 Year Value Connection CD
0.45%$1k-4 Year Premier CD
0.40%$5k-3 Year Value Connection CD
0.35%$1k-4 Year CD
0.35%$1k-Business 4 Year CD
0.35%$1k-3 Year Premier CD
0.30%$5k-1 Year Value Connection CD
0.30%$5k-2 Year Value Connection CD
0.25%$1k-3 Year CD
0.25%$1k-Business 3 Year CD
0.25%$1k-1 Year Premier CD
0.25%$1k-2 Year Premier CD
0.25%$5k-6 Month Value Connection CD
0.25%$5k-9 Month Value Connection CD
0.20%$1k-6 Months Premier CD
0.20%$1k-9 Month Premier CD
0.15%$1k-1 Year CD
0.15%$1k-2 Year CD
0.15%$1k-Business 1 Year CD
0.15%$1k-Business 2 Year CD
0.10%$1k-6 Month CD
0.10%$1k-9 Month CD
0.10%$1k-Business 9 Month CD
0.05%$1k-7- 27 Day CD
0.05%$1k-Business 28- 88 Day CD
0.05%$1k-3 Month CD
0.05%$1k-Business 7- 27 Day CD
0.05%$1k-28- 88 Day CD
0.05%$1k-Business 3 Month CD
0.05%$1k-Business 6 Month CD

National Bank of Arizona IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.65%$500-5 Year Fixed IRA CD
0.65%$1k-5 Year Premier IRA CD
0.50%$500-4 Year Fixed IRA CD
0.50%$1k-4 Year Premier IRA CD
0.40%$500-3 Year Fixed IRA CD
0.40%$1k-3 Year Premier IRA CD
0.30%$500-1 Year Fixed IRA CD
0.30%$500-2 Year Fixed IRA CD
0.30%$1k-1 Year Premier IRA CD
0.30%$1k-2 Year Premier IRA CD
Locations

Availability