National Bank of Arizona

Deposits held and insured by Zions Bank

Overview / Commentary
6001 N 24th Street
Phoenix, AZ 85016
Deposits held and insured by Zions Bank
Reviews (8)

My local bank

Posted by: Celisui | Apr 14, 2018

I opened an account with this bank 5 years ago. I loved the small town feeling of the bank. When I call the bank I am greeted by a person and not a robot.
Everyone is always friendly and helpful. One time I had to deposit several hundred dollars in coins. I thought my bank would have a coin counter sorter but it did not. They accommodated me by giving me huge amounts of coin rollers and a place at one of their desk to roll them.
They always greet me when I enter the bank. I think I had a problem once and they were very quick to help me fix it. Online banking is always easy and they do not charge me any fees except for a paper statement fee. I like to have a paper statement and I am will to pay a few dollars for it.
I am very happy and will not go anywhere else unless they change the way they do things. I am hoping they never do.

Continuous Online Login Problems

Posted by: ttk | Oct 13, 2017

I have been a customer with NBA for 9 years. Within that time they have closed their Golden Valley and Andy Devine Branch--leaving Kingman and Golden Valley customers with only one branch and one ATM.
To make matters worse, they recently have done a security upgrade to their online banking. My iPad Pro doesn't handshake with their security protocols, and I am continuously locked out of my online banking account. When I call to get assistance with NBA's online banking web technicians they say I have to go to the branch to reset my password--because they can't send a code verification to my cell phone number. I am going to another bank, Wells Fargo, for hopefully better online banking services.

Quirky Site - Great Service

Posted by: HMB1961 | Nov 17, 2014

After banking with my original bank for years, the branch in my town was closed. The closest branch is 20 miles away so I went shopping for another local bank. I chose National Bank of Arizona because I had some experience with them via my employer. I would make deposits for my employer to this bank. The tellers are friendly and helpful. Because I work from 8 am to 5 pm it is difficult for me to actually go to a bank's physical location. I do almost everything online. I tried to open an account with National Bank of Arizona online but encountered a number of problems with the website. I had to enter the same information twice only to receive an error message both times. I called the bank for new account information and found that I needed a minimum deposit of $100 to open an account. Most other banks require only a $50 initial deposit. The basic checking account will cost $8 per month. The monthly fee is waived if you have direct deposit of at least $100 or maintain am average balance of $1000. National Bank of Arizona does offer a number of different banking products designed to help you maximize your benefits while minimizing your costs. The only drawbacks are the quirky website and few branches.

It’S An Alright Bank

I have had this bank for a little while now, the people at the physical bank location are really nice but the actual bank itself sucks, I have spent some money on medical expenses and my account is supposed to reject any payments if I don’t have money, well, the NBAZ app told me I had about $14 or so in my account after all the medical stuff, now I’m down to -$27 and I haven’t spent a single penny, I’m so confused on how the heck I went negetive when I didn’t spend anything, probably the worst bank for letting you know as well, I am definitely switching to a different bank because this one sucks at doing their job, so I am going to one that I will be able to trust

Checking Account

Posted by: Tj88 | Dec 27, 2018

Hi I’ve had a a checking my account for about two months. I’m new to AZ been here for about a year. Have had numerous banks in the past. This is by FAR THE WORST BANK IVE EVER DELT WITH. Thought I was doing good by banking either a local bank but i was terribly wrong. I’ve havent had two weeks where there hasn’t been an issue. From not depositing checks to not depositing cash that was received over the counter to 3 overdraft fees combined in one. The customer service is by far the worst. Took 2 days to receive a phone call back for an overdraft fee problem that they couldn’t figure out but says it was an user(my fault) error. When the branch manager called she said “are you venting or just want it reversed” when I was discussing all the problems I’ve had since I’ve open the account. She tried to make me sound dumb like I’ve never had an account before but that’s false cuz I’ve had accounts since I was able to drive(15) n now I’m 30. This will not be the only review i write because this is by far the WORST bank. STAY AWAY!!!

Non Existent Support After Hours - Unable To Reset Online Banking Password

Posted by: phxgal | May 26, 2013

NBAZ is part of Zion's Bancorp, a regional bank that is in 5 or 6 states. They badly want to appear as convenient as the Big Boy banks, but with a local feel. But woe to anyone who needs bank assistance after hours, they do not man their phone lines after hours, or on the weekends. A bank must have 24 hour support in a world as tech advanced as the one we are in. To hear on the recording "call back during business hours " is absurd. I could call the branch during business hours, what earthly use is a call center that is not there when you need it - namely when the bank is not open? The branches also are not open Saturdays, so if you need help on a three day weekend you will find yourself royally screwed. This is the uncomfortable position I find myself today - needing to reset my online banking password In order to transfer funds to cover the check I wrote yesterday. The password reset function online does not work and directs me to call customer service. Hence this review! NBAZ is finding itself increasingly irrelevant today, won't be long I'm sure before they are gobbled up by a real bank. A quick perusal of their business and personal online banking offerings will quickly show you why. Antiquated. We are witnessing the death throes of an institution in identity crisis, RIP.

Be Smart..Find A Different Leader

Posted by: Anonymous | Oct 6, 2012

Bad communication...leader would not call us back based on caller ID. Did not have any regards to the compliance to the closing date on the Purchase Contract They must be under staffed or the staff in loan processing/underwriting have little experience.

Horrible Hidden Fees

Posted by: Slojah | Jun 6, 2012

$102.00 in hidden fees in 5 days.


Data as of Q1 2019

Data displayed below is for insuring bank: Zions Bank
Learn why bank health matters

Health Grade Components

FDIC Certificate #2270
Year Established1873
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.23%
Return on Equity - YTD11.22%
Annual Interest Income$676.9MM
Assets and Liabilities
AssetsQ1 2019vs Q1 2018$69.19B$66.30B
LoansQ1 2019vs Q1 2018$47.18B$44.70B
DepositsQ1 2019vs Q1 2018$54.53B$53.34B
Equity CapitalQ1 2019vs Q1 2018$7.59B$7.58B
Loan Loss AllowanceQ1 2019vs Q1 2018$496.8MM$472.7MM
Unbacked Noncurrent LoansQ1 2019vs Q1 2018$221.8MM$376.2MM
Real Estate OwnedQ1 2019vs Q1 2018$6.2MM$4.8MM
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Always verify rates and promotions with the bank or credit union. We are not National Bank of Arizona; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

National Bank of Arizona Savings Account Rates

0.10%--Personal Savings w/ Relationship Bonus
0.10%--Premier Savings w/ Relationship Bonus
0.10%--Premier Elite Savings w/ Relationship Bonus
0.05%--Personal Savings
0.05%--Young Savers
0.05%--Individual Development Account (IDA)
0.05%--Secured Visa Savings
0.05%--Premier Savings
0.05%--Premier Elite Savings

National Bank of Arizona Money Market Rates

0.20%*$250k*-Premier Money Market w/ Relationship Bonus
OTHER TIERS: 0.10% $5k - $100k | 0.17% $100k - $250k
0.15%*$250k*-Premier Money Market
OTHER TIERS: 0.05% $5k - $100k | 0.12% $100k - $250k
0.12%*$100k*-IRA Money Market Personal Savings w/ Relationship Bonus
OTHER TIERS: 0.10% Up to $100k
0.12%*$100k*-Premier IRA Money Market w/ Relationship Rate
OTHER TIERS: 0.10% Up to $100k
0.10%*$250k*-Money Market Personal Savings w/ Relationship Bonus
OTHER TIERS: 0.08% $1k - $250k
0.10%*$250k*-Premier Money Market Sweep
OTHER TIERS: 0.05% $10k - $100k | 0.07% $100k - $250k
0.07%*$100k*-IRA Money Market
OTHER TIERS: 0.05% Up to $100k
0.07%*$100k*-Premier IRA Money Market
OTHER TIERS: 0.05% Up to $100k
0.05%*$250k*-Money Market
OTHER TIERS: 0.03% $1k - $250k

National Bank of Arizona Checking Account Rates

0.18%*$250k*-Premier Elite Checking
OTHER TIERS: 0.03% Up to $100k | 0.08% $100k - $250k
0.03%--Anytime Interest Checking
0.03%--Premium Interest Checking
0.03%--Premier Checking

National Bank of Arizona CD Rates

0.60%$1k-5 Year Premier CD
0.55%$1k$100k5 Year CD w/ Relationship Bonus
0.55%$100k-5 Year Jumbo CD w/ Relationship Bonus
0.50%$1k$100k5 Year CD
0.50%$100k-5 Year Jumbo CD
0.45%$1k-4 Year Premier CD
0.40%$1k$100k4 Year CD w/ Relationship Bonus
0.40%$100k-4 Year Jumbo CD w/ Relationship Bonus
0.35%$1k$100k4 Year CD
0.35%$1k-3 Year Premier CD
0.35%$100k-4 Year Jumbo CD
0.30%$1k$100k3 Year CD w/ Relationship Bonus
0.30%$100k-3 Year Jumbo CD w/ Relationship Bonus
0.25%$1k$100k3 Year CD
0.25%$1k-1 Year Premier CD
0.25%$1k-2 Year Premier CD
0.25%$1k-18 Month Premier CD
0.25%$100k-3 Year Jumbo CD
0.20%$1k-6 Month Premier CD
0.20%$1k-9 Month Premier CD
0.20%$1k$100k1 Year CD w/ Relationship Bonus
0.20%$1k$100k18 Month CD w/ Relationship Bonus
0.20%$1k$100k2 Year CD w/ Relationship Bonus
0.20%$100k-1 Year Jumbo CD w/ Relationship Bonus
0.20%$100k-18 Month Jumbo CD w/ Relationship Bonus
0.20%$100k-2 Year Jumbo CD w/ Relationship Bonus
0.15%$1k$100k1 Year CD
0.15%$1k$100k2 Year CD
0.15%$1k$100k18 Month CD
0.15%$1k$100k6 Month CD w/ Relationship Bonus
0.15%$1k$100k9 Month CD w/ Relationship Bonus
0.15%$100k-6 Month Jumbo CD w/ Relationship Bonus
0.15%$100k-9 Month Jumbo CD w/ Relationship Bonus
0.15%$100k-1 Year Jumbo CD
0.15%$100k-18 Month Jumbo CD
0.15%$100k-2 Year Jumbo CD
0.10%$1k$100k6 Month CD
0.10%$1k$100k9 Month CD
0.10%$1k$100k7 - 27 Day CD w/ Relationship Bonus
0.10%$1k$100k3 Month CD w/ Relationship Bonus
0.10%$1k$100k1 Month CD w/ Relationship Bonus
0.10%$100k-7 - 27 Day Jumbo CD w/ Relationship Bonus
0.10%$100k-1 Month Jumbo CD w/ Relationship Bonus
0.10%$100k-3 Month Jumbo CD w/ Relationship Bonus
0.10%$100k-6 Month Jumbo CD
0.10%$100k-9 Month Jumbo CD
0.05%$1k$100k7 - 27 Day CD
0.05%$1k$100k3 Month CD
0.05%$1k$100k1 Month CD
0.05%$100k-7 - 27 Day Jumbo CD
0.05%$100k-1 Month Jumbo CD
0.05%$100k-3 Month Jumbo CD

National Bank of Arizona IRA Rates

0.65%$1k-5 Year Premier IRA
0.65%$1k-5 Year Fixed IRA w/ Relationship Bonus
0.60%$1k-5 Year Fixed IRA
0.50%$1k-4 Year Premier IRA
0.50%$1k-4 Year Fixed IRA w/ Relationship Bonus
0.45%$1k-4 Year Fixed IRA
0.40%$1k-3 Year Premier IRA
0.40%$1k-3 Year Fixed IRA w/ Relationship Bonus
0.35%$1k-3 Year Fixed IRA
0.30%$1k-1 Year Premier IRA
0.30%$1k-2 Year Premier IRA
0.30%$1k-2 Year Fixed IRA w/ Relationship Bonus
0.30%$1k-18 Month Premier IRA
0.25%$1k-2 Year Fixed IRA
0.20%$1k-1 Year Fixed IRA w/ Relationship Bonus
0.20%$1k-18 Month Fixed IRA w/ Relationship Bonus
0.15%$1k-1 Year Fixed IRA
0.15%$1k-18 Month Fixed IRA


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