Patelco Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.10%	5-year CD	60 Month CD 2.50% - Ally Bank High Yield 5 Year CD
2.10%	5-year IRA	60 Month IRA (Traditional, Roth, CESA) 1.78% - National Average
1.50%	3-year CD	36 - 47 Month CD 2.35% - Goldman Sachs Bank USA High-yield 3 Year CD

View all Patelco Credit Union rates »

Overview / Commentary

www.patelco.org

800-358-8228

5050 Hopyard Rd
Pleasanton, CA 94588

Patelco credit union got its start in 1936 with just $500 pooled together for the benefit of employees of the Pacific Telephone and Telegraph Company (which is now a part of AT&T). Today, the credit union serves its over 300,000 members from over 30 branch locations in Southern California.

Patelco offers its members a full range of financial products and services, including quick, easy, and secure access to funds through online and mobile banking options. Its personal depository banking products include checking accounts, savings accounts, health savings accounts (HSAs), money market accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts (IRAs).

There are both interest and non-interest-bearing checking accounts available, including an option with tiered interest rates for higher account balances. Patelco requires a basic savings account for membership, but also provides savings account options for youth and for specific saving goals, such as holiday spending. The credit union’s money market account yields tiered dividends, depending upon account balances.

Patelco CD terms go from 3 to 60 months. The credit union provides both Traditional and Roth IRAs, as well as Coverdell Education Savings Accounts (ESAs) – all available as either CDs or money market accounts.

Field of Membership Restrictions

Membership in Patelco Credit Union is open to those who live, work, worship, or attend school in the California counties of Alameda, Contra Costa, El Dorado, Marin, Merced, Napa, Placer, Sacramento, San Francisco, San Joaquin, San Mateo, Santa Clara, Solano, Sonoma, Stanislaus, or Yolo , or the California cities of Bakersfield, Eureka, McKinleyville, or Santa Cruz. Membership is also open to employees and retirees of AT&T, Walgreens, and over 1,100 companies and organizations. Students attending the University of California Berkeley, San Francisco State University, or California State University East Bay are eligible to join, as are members of the San Francisco State University Alumni Association or the California State University East Bay Alumni Association. Employees of the United States government who work in or are headquartered in San Francisco also qualify.
See current membership details

Reviews (14)

Featured Account Options

Excellent CU

Posted by: John2014 | Sep 6, 2014

This is one of the best Credit Union or Bank that I've been with. The people are always helpful. They are always looking out for their customers as well. For instance, I once had my debit card info stolen and they were quick to inform me of strange purchases that had been occurring. We were able to solve the issues and I got a new card and all of my money back. Their customer service is top notch and there's really no fees for me. I highly recommend Patelco if they're in your area.

Comment

4

Patelco Credit Union - my personal rating

Posted by: brandieanthony0 | Jul 27, 2017

I've been with Patelco for over 10 years. At the time it was through referral only. They have extremely low fees. As a matter of fact, we have 3 checking accounts and one savings account, and we pay zero fees. We've had car and motorcycle loans with them and each time we received better rates than all the institutions we checked out. Those loans were approved very fast. Their website is very user friendly and customer service is great.

We had our accounts compromised and now they are very proactive in protecting our accounts. When we did have our money taken from us, they were quick to get us our money back as they sent us new cards and changed our account numbers. We also have bill pay through them, and it's very easy to use.

The only drawback is that it's a local credit union with few branches. But for basic banking needs, I can go to almost any credit union to deposit, withdraw, and check balances. For other needs, I find calling them is very easy as well.

Comment

1

Needs Improvement

Posted by: northsider | May 17, 2017

I've had a CD with Patelco for 5 years.
They have good rates and they appear to be healthy, but they also have hiccups in their phone center and in their online banking. 30 minute waits to talk to a customer service rep is very frustrating.
The customer service person I spoke to said they are working on it, but time will tell.

Comment

2

Stay Away!

Posted by: sbk | Aug 23, 2017

Patelco is such a bad credit union. They are set up to take money from your accounts. The "new" online service is the same type of system from 10 years ago. The customer service is none. They just pass the hat from one "customer service" to the next. Saty away from this place they will steal you blind.

Comment

1

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Health

A

Data as of Q4 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	68579
Year Chartered	1936
Employees	635
Primary Regulator

Profit Margin
Return on Assets - YTD	0.88%
Return on Equity - YTD	8.38%
Annual Interest Income	$178.4MM

Assets and Liabilities
Assets	Q4 2017vs Q4 2016	$6.06B$5.46B
Loans	Q4 2017vs Q4 2016	$4.37B$3.62B
Deposits	Q4 2017vs Q4 2016	$5.24B$4.75B
Equity Capital	Q4 2017vs Q4 2016	$626.1MM$575.2MM
Loan Loss Allowance	Q4 2017vs Q4 2016	$36.9MM$36.5MM
Unbacked Noncurrent Loans	Q4 2017vs Q4 2016	$19.1MM$17.5MM
Real Estate Owned	Q4 2017vs Q4 2016	$2.9MM$0

Rates

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Savings
Money Market
Checking
CD
IRA

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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Patelco Credit Union Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.25%^*	$3,500^*	-	Health Savings Account
OTHER TIERS: 0.05% → Up to $2k \| 0.10% → $2k - $3,500
0.15%^*	$100k^*	-	Tiered Savings
OTHER TIERS: 0.05% → Up to $50k \| 0.10% → $50k - $100k
0.05%	$20	-	Holiday Club

Patelco Credit Union Money Market Rates

APY	MIN	MAX	ACCOUNT NAME
3.00%^*	-	$2k	Money Market Select Account
OTHER TIERS: 0.20% → $100k+ \| 0.25% → $50k - $100k \| 0.50% → $10k - $50k \| 1.00% → $5k - $10k \| 2.00% → $2k - $5k
3.00%^*	-	$2k	Money Market Select IRA
OTHER TIERS: 0.20% → $100k+ \| 0.25% → $50k - $100k \| 0.50% → $10k - $50k \| 1.00% → $5k - $10k \| 2.00% → $2k - $5k

Patelco Credit Union Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.10%^*	$5k^*	-	Premier Interest Checking
OTHER TIERS: 0.05% → Up to $5k
0.05%	-	-	Interest Checking

Patelco Credit Union CD Rates

APY	MIN	MAX	ACCOUNT NAME
2.10%	$1k	-	60 Month CD
1.80%	$1k	-	48 - 59 Month CD
1.50%	$1k	-	36 - 47 Month CD
1.35%	$1k	-	24 - 35 Month CD
1.10%	$1k	-	18 - 23 Month CD
1.00%	$1k	-	12 - 17 Month CD
0.55%	$1k	-	6 - 11 Month CD
0.25%	$1k	-	3 - 5 Month CD

Patelco Credit Union IRA Rates

APY	MIN	MAX	ACCOUNT NAME
2.10%	$500	-	60 Month IRA
1.80%	$500	-	48 - 59 Month IRA
1.50%	$500	-	36 - 47 Month IRA
1.35%	$500	-	24 - 35 Month IRA
1.10%	$500	-	18 - 23 Month IRA
1.00%	$500	-	12 - 17 Month IRA
0.55%	$500	-	6 - 11 Month IRA
0.25%	$500	-	3 - 5 Month IRA

Locations

Availability

San Francisco Bay Area

San Francisco Bay Area bank & credit union details

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