Patelco Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	HOW THEY COMPARE
2.25%	5-year CD	3.10% - Goldman Sachs Bank USA High-yield 5 Year CD
2.25%	5-year IRA	2.19% - National Average
3.00%	3-year CD	2.85% - Synchrony Bank 36 Month CD

View all Patelco Credit Union rates »

Overview / Commentary

www.patelco.org

800-358-8228

5050 Hopyard Rd
Pleasanton, CA 94588

Patelco credit union got its start in 1936 with just $500 pooled together for the benefit of employees of the Pacific Telephone and Telegraph Company (which is now a part of AT&T). Today, the credit union serves its over 300,000 members from over 30 branch locations in Southern California.

Patelco offers its members a full range of financial products and services, including quick, easy, and secure access to funds through online and mobile banking options. Its personal depository banking products include checking accounts, savings accounts, health savings accounts (HSAs), money market accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts (IRAs).

There are both interest and non-interest-bearing checking accounts available, including an option with tiered interest rates for higher account balances. Patelco requires a basic savings account for membership, but also provides savings account options for youth and for specific saving goals, such as holiday spending. The credit union’s money market account yields tiered dividends, depending upon account balances.

Patelco CD terms go from 3 to 60 months. The credit union provides both Traditional and Roth IRAs, as well as Coverdell Education Savings Accounts (ESAs) – all available as either CDs or money market accounts.

Field of Membership Restrictions

Membership in Patelco Credit Union is open to those who live, work, worship, or attend school in the California counties of Alameda, Contra Costa, El Dorado, Marin, Merced, Napa, Placer, Sacramento, San Francisco, San Joaquin, San Mateo, Santa Clara, Solano, Sonoma, Stanislaus, or Yolo , or the California cities of Bakersfield, Eureka, McKinleyville, or Santa Cruz. Membership is also open to employees and retirees of AT&T, Walgreens, and over 1,100 companies and organizations. Students attending the University of California Berkeley, San Francisco State University, or California State University East Bay are eligible to join, as are members of the San Francisco State University Alumni Association or the California State University East Bay Alumni Association. Employees of the United States government who work in or are headquartered in San Francisco also qualify.
See current membership details

Reviews (15)

Featured Account Options

Cd Account

Posted by: macysauto123 | Sep 1, 2018

love this credit union. great service. very friendly. owned my cd account in less than 30 minutes. very nice customer service thank you guys. for great service

Comment

1

Error In Patelco Statements

Posted by: Beef | Apr 15, 2017

I like Patelco, as they have good CD rates. However, there is no way of knowing how the ownership of your accounts are registered except by calling them and taking their word for it. They told me you can get this info from the e-statements that are on their web portal, but the information in their statements is wrong, at least if you have POD designations. For example, if you have any POD designations, the statement will indicate a joint account owned by both the owners AND beneficiaries as joint owners. They should really correct this bug in their system as it can have legal implications if one of the beneficiaries wants to argue that they are in fact owners.

Comment

3

Service Charges

Posted by: Anonymous | Jan 6, 2011

Beware of inactivity fees and low balance fees with this credit union. I had a free checking and savings account, and although I can't find any reference to these fees on their website, they suddenly started charging a monthly inactivity fee and low balance fee on both accounts.

13

Progressively Worse Customer Service

Posted by: lucy08 | Mar 10, 2013

As a Patelco member for more than 20 years, the service and level of skill of branch employees has steadily decreased. One very simple example involves going to the branch office on New Year's eve, 12-15 customers standing in line and two of three tellers working the counter. They were extremely slow. But then it became obvious why: both were trainees! When it was finally my turn, it took the new teller 20 minutes to try and move new money from checking to interest variable money market account. She couldn't do it and suggested I call customer service for help. I refused and asked for the manager. Naturally she was busy too but finally came over to help. Apparently she had to override in order for the teller to move the money all the while the line was growing longer behind me. By the time I left it had taken me 45 minutes to move a measly few dollars from one account to another. I was very frustrated. Icing on the cake: I had the EXACT same experience yesterday over the phone with customer service but this time no one could help me, not even the manager Bobbi. When I asked for a name of the manager who oversees these accounts she said she didn't know anyone. stonewalled. She committed to send my request to a specialist who would get back to me within a day. Well, here I am two days later and no call. Very disappointing.

10

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Health

A

Data as of Q2 2018

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Health Grade Components

Overall
NCUA #	68579
Year Chartered	1936
Employees	665
Primary Regulator

Profit Margin
Return on Assets - YTD	0.97%
Return on Equity - YTD	9.53%
Annual Interest Income	$101.1MM

Assets and Liabilities
Assets	Q2 2018vs Q2 2017	$6.36B$5.86B
Loans	Q2 2018vs Q2 2017	$4.69B$4.00B
Deposits	Q2 2018vs Q2 2017	$5.59B$5.11B
Equity Capital	Q2 2018vs Q2 2017	$642.9MM$606.3MM
Loan Loss Allowance	Q2 2018vs Q2 2017	$37.8MM$36.3MM
Unbacked Noncurrent Loans	Q2 2018vs Q2 2017	$14.9MM$12.8MM
Real Estate Owned	Q2 2018vs Q2 2017	$2.9MM$2.8MM

User-submitted Promotions & Notices

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This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Special Certificate : 3% For 3 Years, Minimum $1000

marcal | Sep 22, 2018

Saw this today at https://www.patelco.org/explore-services/services/checking-and-savings/savings. Not quite as good as Great Lakes Credit Union, but if you are a member it might be worth checking out.

Comment

3

Rates

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