From the Bank
For over 60 years, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. Since opening our doors in 1956, we seek to embody our mission statement each and every day, providing innovative products and services, with a continued, dedicated focus on member loyalty.
Field of Membership Restrictions
Membership in Pelican State Credit Union is open to those who live in Rapides Parish, Louisiana, or work for or retired from one of the Credit Union's Select Employee Groups (not listed on the credit union's site). Membership is also offered to residents of Arkansas, Louisiana, Mississippi, and Texas who join one of three associations (listed on the online application).
See current membership details
Related Posts
4/11 - Kasasa Cash Checking Now 5.01%
4/2 - Pelican State CU Increases Kasasa Cash Account To 5.01% APY
2/28 - Certificate Rate Drop
5/24 - Pelican State CU (LA/AR/TX/MS) Boost Rates On Long-Term CDs
3/30/15 - Pelican State CU RCA Cap Lowered Effective 5/1/15
6/5/14 - Direct Deposit (DD) Requirement Change For Pelican State Credit Union
4/3/14 - Pelican State Credit Union: Results of system upgrade
3/14/14 - Pelican State CU Shortend RCA Qualification Cycle For March 2014
7/15/13 - Pelican State CU - Online Transactions Are Not Authorizing, 25-46 Minutes Hold Time When Call
7/19/12 - Pelican State CU Conversion Postponed To 8/1
7/12/12 - Pelican State CU 7/16 Conversion To Choice Checking
6/11/12 - Update On Pelican State E-Xtra Bonus Checking Conversion To Kasasa
4/16/12 - Additional Changes At Pelican State Credit Union Including Changes In Qualification Period for Reward Checking account
4/6/12 - Pelican State Credit Union Dropped Their Limit...
1/17/12 - Pelican State CU Pays Members $172,000 Through Special Member Dividend
6/29/11 - Change To E-Xtra Bonus Checking Account Requirements
12/30/10 - Cap Change
10/24/09 - High-Yield Reward Checking Account at a Louisiana CU (Pelican State)
Not That Bad :-)
Reading all the negative reviews, I feel bad for PSCU.
Actually their service is fine; they answered all my questions timely. The recent event was concerning the cancellation of my debit card since I have not used it for a while. They quickly sent the new debit card to me followed by password.
I do not like their RCA package (4%, only $7.5K; only one account allowed). They used to be much more generous.
I do not use their other services, e.g., loan, credit cards. But I assume it will be similar to those of RCA services.
Anyhow, PSCU went out their ways to read the reviews here and responded positively to them. That is much better than most other credit unions/banks.
I would suggest that we can work with the credit union patiently should issues arrise and afford PSCU an opportunity to make corrections and improvement accordingly.
Good Service, Great Rates, Contingent Beneficiaries, Not So Good.
A lot of negative reviews here. I'm not one of them. They have always been attentive to my calls. I Kasasa with them for 4% and maintain over 100K in savings and CDs
One thing they should do is allow depositors to create contingent beneficiaries; other banks do.
Whats holding it up?
Poor Customer Services By Phone , So Upset !!!
I am wondering why those representatives at the call center this week have been avoiding to help me with depositing money from my other institution debit cards to my Pelican checking and savings accounts. Some of them didn't even know how to do it. Some of them made me wait for very long on the line until I gave up waiting and having to hand up the calls. Some of them had bad attitudes on me as if I were wasting their times. Today, I have to say that they made me feel so upset, and there's no reason for me to stand it anymore. I have just decided to move ALL of my money from my Pelican checking account to my another institution account. If you don't need me as your customer anymore, just let me know and I would just go. Don't ever try to treat me poorly like that.
Worst Credit Union
Pelican State Credit Union is by far, the worst credit union I have ever used. They are not set up to accept automatic transfers from any bank to this credit union. The only way an outside bank can transfer into this credit union is by bill pay only.
If you don't have great credit, then you might want to re-consider applying for a loan here. This credit union only caters to people with great credit. They make lots of excuses for denying loans. On top of that, every time this credit union denies you a loan, they take 5 dollars out of your account. They offer free credit counseling and when you talk to the counselor she tells you everything you already know. Once you do everything the counselor tells you to do, they still deny you, and then charge you once again. They are not willing to help you re-establish your credit.
They do not return emails. If you apply for a loan with the manager, she has one of her employees return the phone call of denial. Very poor service!
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62710 |
| Year Chartered | 1956 |
| Employees | 290 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.01% |
| Return on Equity - YTD | 9.32% |
| Annual Interest Income | $25.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $396.5MM$367.3MM |
| Loans | Q4 2019vs Q4 2018 | $324.7MM$304.6MM |
| Deposits | Q4 2019vs Q4 2018 | $349.6MM$324.2MM |
| Equity Capital | Q4 2019vs Q4 2018 | $43.2MM$39.1MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $4.7MM$4.4MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $4.5MM$3.7MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $13.00K$41.00K |
