Pelican State Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
4.01%	Reward Checking	Kasasa Cash 1.86% - National Average
2.71%	5-year CD	60 Month CD 2.25% - Ally Bank High Yield 5 Year CD
2.51%	4-year CD	48 Month CD 1.50% - Ally Bank Raise Your Rate 4-Year CD

View all Pelican State Credit Union rates »

Overview / Commentary

www.pelicanstatecu.com

225-408-6100

3232 S Sherwood Forest Blvd
Baton Rouge, LA 70816

From the Bank

Field of Membership Restrictions

Membership in Pelican State Credit Union is open to those who live in Rapides Parish, Louisiana, or work for or retired from one of the Credit Union's Select Employee Groups (not listed on the credit union's site). Membership is also offered to residents of Arkansas, Louisiana, Mississippi, and Texas who join one of three associations (listed on the online application).
See current membership details

7/15/13 - Pelican State CU - Online Transactions Are Not Authorizing, 25-46 Minutes Hold Time When Call
7/19/12 - Pelican State CU Conversion Postponed To 8/1
7/12/12 - Pelican State CU 7/16 Conversion To Choice Checking
6/11/12 - Update On Pelican State E-Xtra Bonus Checking Conversion To Kasasa
4/16/12 - Additional Changes At Pelican State Credit Union Including Changes In Qualification Period for Reward Checking account
4/6/12 - Pelican State Credit Union Dropped Their Limit...
1/17/12 - Pelican State CU Pays Members $172,000 Through Special Member Dividend
6/29/11 - Change To E-Xtra Bonus Checking Account Requirements
12/30/10 - Cap Change
10/24/09 - High-Yield Reward Checking Account at a Louisiana CU (Pelican State)

Reviews (11)

Featured Account Options

Not That Bad :-)

Posted by: 51hh | Nov 25, 2016

Reading all the negative reviews, I feel bad for PSCU.

Actually their service is fine; they answered all my questions timely. The recent event was concerning the cancellation of my debit card since I have not used it for a while. They quickly sent the new debit card to me followed by password.

I do not like their RCA package (4%, only $7.5K; only one account allowed). They used to be much more generous.

I do not use their other services, e.g., loan, credit cards. But I assume it will be similar to those of RCA services.

Anyhow, PSCU went out their ways to read the reviews here and responded positively to them. That is much better than most other credit unions/banks.

I would suggest that we can work with the credit union patiently should issues arrise and afford PSCU an opportunity to make corrections and improvement accordingly.

3

Good And Bad Experiences

Posted by: gbtexas | Jun 7, 2017

Pelican's on line application followed with verification questions (4). I answered each correctly, yet, possibly because of the data base used, they said I only answered 2 with the right answers. They then, without any prompt to call them, rejected my application. Period. They then deleted my application from their system. Wow. Talk about making me feeling like I'd committed some form of crime, something I would expect only from our government, this was it. It was the only time in my life I'd ever been rejected. The only recourse was to go into one of their branches, which I did. Tremendous inconvenience, of course, on my part, because the closest was about 65 miles away. The rep that I opened it with at their Shreveport location was extremely helpful and knowledgeable. After I showed her the back and forth message interaction, she created the accounts I wanted. I would strongly recommend her to anyone using this location. Her name is Shamita Demery. Her value system is well intact and her intelligence is well above average, plus she was a pleasure to talk with. She was the only saving grace to this arduous process.

1

Worst Credit Union

Posted by: Rochelle Gentry | Jul 30, 2016

Pelican State Credit Union is by far, the worst credit union I have ever used. They are not set up to accept automatic transfers from any bank to this credit union. The only way an outside bank can transfer into this credit union is by bill pay only.

If you don't have great credit, then you might want to re-consider applying for a loan here. This credit union only caters to people with great credit. They make lots of excuses for denying loans. On top of that, every time this credit union denies you a loan, they take 5 dollars out of your account. They offer free credit counseling and when you talk to the counselor she tells you everything you already know. Once you do everything the counselor tells you to do, they still deny you, and then charge you once again. They are not willing to help you re-establish your credit.

They do not return emails. If you apply for a loan with the manager, she has one of her employees return the phone call of denial. Very poor service!

3

CHANGING BANKS ASAP!

Posted by: Nem327 | Sep 25, 2017

My debit card information was stolen and fraudulent charges were made on my account. Instead of crediting the money back to my account they told me I could talk to a loan officer. So now I'm going to overdraft and the money won't be put back into my account until the end of the week (if that soon). I've been with this bank since high school, but now I'm going to change banks because obviously they punish their customers instead of trying to help them.
The only positive thing I can say is that the teller was sympathetic. The manager however was extremely rude.

1

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Health

A

Data as of Q2 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	62710
Year Chartered	1956
Employees	221
Primary Regulator

Profit Margin
Return on Assets - YTD	1.65%
Return on Equity - YTD	16.19%
Annual Interest Income	$9.8MM

Assets and Liabilities
Assets	Q2 2017vs Q2 2016	$310.6MM$273.4MM
Loans	Q2 2017vs Q2 2016	$246.5MM$222.1MM
Deposits	Q2 2017vs Q2 2016	$276.0MM$242.7MM
Equity Capital	Q2 2017vs Q2 2016	$31.6MM$28.0MM
Loan Loss Allowance	Q2 2017vs Q2 2016	$3.9MM$3.9MM
Unbacked Noncurrent Loans	Q2 2017vs Q2 2016	$3.0MM$3.1MM
Real Estate Owned	Q2 2017vs Q2 2016	$51.00K$322.00K

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