Pelican State Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
4.01%	Reward Checking	Kasasa Cash 1.83% - National Average
2.61%	5-year CD	60 Month CD 2.35% - Synchrony Bank 60 Month CD
2.41%	4-year CD	48 Month CD 1.80% - Goldman Sachs Bank USA 4 Year CD

View all Pelican State Credit Union rates »

Overview / Commentary

www.pelicanstatecu.com

225-408-6100

3232 S Sherwood Forest Blvd
Baton Rouge, LA 70816

From the Bank

Field of Membership Restrictions

Membership in Pelican State Credit Union is open to those who live in Rapides Parish, Louisiana, or work for or retired from one of the Credit Union's Select Employee Groups (not listed on the credit union's site). Membership is also offered to residents of Arkansas, Louisiana, Mississippi, and Texas who join one of three associations (listed on the online application).
See current membership details

Not That Bad :-)

Posted by: 51hh | Nov 25, 2016

Reading all the negative reviews, I feel bad for PSCU.

Actually their service is fine; they answered all my questions timely. The recent event was concerning the cancellation of my debit card since I have not used it for a while. They quickly sent the new debit card to me followed by password.

I do not like their RCA package (4%, only $7.5K; only one account allowed). They used to be much more generous.

I do not use their other services, e.g., loan, credit cards. But I assume it will be similar to those of RCA services.

Anyhow, PSCU went out their ways to read the reviews here and responded positively to them. That is much better than most other credit unions/banks.

I would suggest that we can work with the credit union patiently should issues arrise and afford PSCU an opportunity to make corrections and improvement accordingly.

3

Good And Bad Experiences

Posted by: gbtexas | Jun 7, 2017

Pelican's on line application followed with verification questions (4). I answered each correctly, yet, possibly because of the data base used, they said I only answered 2 with the right answers. They then, without any prompt to call them, rejected my application. Period. They then deleted my application from their system. Wow. Talk about making me feeling like I'd committed some form of crime, something I would expect only from our government, this was it. It was the only time in my life I'd ever been rejected. The only recourse was to go into one of their branches, which I did. Tremendous inconvenience, of course, on my part, because the closest was about 65 miles away. The rep that I opened it with at their Shreveport location was extremely helpful and knowledgeable. After I showed her the back and forth message interaction, she created the accounts I wanted. I would strongly recommend her to anyone using this location. Her name is Shamita Demery. Her value system is well intact and her intelligence is well above average, plus she was a pleasure to talk with. She was the only saving grace to this arduous process.

1

Worst Credit Union

Posted by: Rochelle Gentry | Jul 30, 2016

Pelican State Credit Union is by far, the worst credit union I have ever used. They are not set up to accept automatic transfers from any bank to this credit union. The only way an outside bank can transfer into this credit union is by bill pay only.

If you don't have great credit, then you might want to re-consider applying for a loan here. This credit union only caters to people with great credit. They make lots of excuses for denying loans. On top of that, every time this credit union denies you a loan, they take 5 dollars out of your account. They offer free credit counseling and when you talk to the counselor she tells you everything you already know. Once you do everything the counselor tells you to do, they still deny you, and then charge you once again. They are not willing to help you re-establish your credit.

They do not return emails. If you apply for a loan with the manager, she has one of her employees return the phone call of denial. Very poor service!

3

HORRIBLE! STAY AWAY!

Posted by: Kenyell Brown-Jackson | Sep 7, 2016

DO NOT DO BUSINESS WITH THESE PEOPLE! They sent me an offer in the mail in July to skip a payment in August. Needles to say, I took advantage of the offer. Well, here it is September 6th and I just received a notice saying that my account is delinquent! Called to speak to the local rep in Monroe, LA and as usual, they are always clueless about EVERYTHING! They never took ownership of their mistake and now my credit score has gone down 20 points because of their mistake! This is not my first bad experience with them, but I want go on and on. Trust me! Stay clear away from these people!

4

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Health

A

Data as of Q1 2017

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Health Grade Components

Overall
NCUA #	62710
Year Chartered	1956
Employees	212
Primary Regulator

Profit Margin
Return on Assets - YTD	2.11%
Return on Equity - YTD	20.82%
Annual Interest Income	$4.8MM

Assets and Liabilities
Assets	Q1 2017vs Q1 2016	$308.3MM$268.9MM
Loans	Q1 2017vs Q1 2016	$236.4MM$211.3MM
Deposits	Q1 2017vs Q1 2016	$274.5MM$239.2MM
Equity Capital	Q1 2017vs Q1 2016	$30.6MM$26.8MM
Loan Loss Allowance	Q1 2017vs Q1 2016	$4.0MM$3.7MM
Unbacked Noncurrent Loans	Q1 2017vs Q1 2016	$2.6MM$2.7MM
Real Estate Owned	Q1 2017vs Q1 2016	$150.00K$544.00K

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