From the Bank
For over 60 years, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. Since opening our doors in 1956, we seek to embody our mission statement each and every day, providing innovative products and services, with a continued, dedicated focus on member loyalty.
Field of Membership Restrictions
Membership in Pelican State Credit Union is open to those who live in Rapides Parish, St. Landry Parish, or St. Tammany Parish, Louisiana. Employees/retirees of several Select Employee Groups also qualify for membership. Residents of Arkansas, Louisiana, Mississippi, and Texas who join any of four associations are also eligible to join.
See current membership details
Related Posts
4/11 - Kasasa Cash Checking Now 5.01%
4/2 - Pelican State CU Increases Kasasa Cash Account To 5.01% APY
2/28 - Certificate Rate Drop
5/24/17 - Pelican State CU (LA/AR/TX/MS) Boost Rates On Long-Term CDs
10/22/15 - Pelican State CU (LA) Offers Top-Rate Long-Term CDs
3/30/15 - Pelican State CU RCA Cap Lowered Effective 5/1/15
6/5/14 - Direct Deposit (DD) Requirement Change For Pelican State Credit Union
4/3/14 - Pelican State Credit Union: Results of system upgrade
3/14/14 - Pelican State CU Shortend RCA Qualification Cycle For March 2014
7/15/13 - Pelican State CU - Online Transactions Are Not Authorizing, 25-46 Minutes Hold Time When Call
7/19/12 - Pelican State CU Conversion Postponed To 8/1
7/12/12 - Pelican State CU 7/16 Conversion To Choice Checking
6/11/12 - Update On Pelican State E-Xtra Bonus Checking Conversion To Kasasa
4/16/12 - Additional Changes At Pelican State Credit Union Including Changes In Qualification Period for Reward Checking account
4/6/12 - Pelican State Credit Union Dropped Their Limit...
1/17/12 - Pelican State CU Pays Members $172,000 Through Special Member Dividend
6/29/11 - Change To E-Xtra Bonus Checking Account Requirements
12/30/10 - Cap Change
10/24/09 - High-Yield Reward Checking Account at a Louisiana CU (Pelican State)
Not That Bad :-)
Reading all the negative reviews, I feel bad for PSCU.
Actually their service is fine; they answered all my questions timely. The recent event was concerning the cancellation of my debit card since I have not used it for a while. They quickly sent the new debit card to me followed by password.
I do not like their RCA package (4%, only $7.5K; only one account allowed). They used to be much more generous.
I do not use their other services, e.g., loan, credit cards. But I assume it will be similar to those of RCA services.
Anyhow, PSCU went out their ways to read the reviews here and responded positively to them. That is much better than most other credit unions/banks.
I would suggest that we can work with the credit union patiently should issues arrise and afford PSCU an opportunity to make corrections and improvement accordingly.
Good Service, Great Rates, Contingent Beneficiaries, Not So Good.
A lot of negative reviews here. I'm not one of them. They have always been attentive to my calls. I Kasasa with them for 4% and maintain over 100K in savings and CDs
One thing they should do is allow depositors to create contingent beneficiaries; other banks do.
Whats holding it up?
Poor Customer Services By Phone , So Upset !!!
I am wondering why those representatives at the call center this week have been avoiding to help me with depositing money from my other institution debit cards to my Pelican checking and savings accounts. Some of them didn't even know how to do it. Some of them made me wait for very long on the line until I gave up waiting and having to hand up the calls. Some of them had bad attitudes on me as if I were wasting their times. Today, I have to say that they made me feel so upset, and there's no reason for me to stand it anymore. I have just decided to move ALL of my money from my Pelican checking account to my another institution account. If you don't need me as your customer anymore, just let me know and I would just go. Don't ever try to treat me poorly like that.
1 Year In And Nothing But Hassles
This credit union is Nothing but absolute nightmares. If they decline you for a loan, they will charge you for it. Never heard of an institution doing that, Who wants to lose money by requesting there financial institution for a loan. Every loan if you do get it takes a week to complete. Even if it is an increase in credit line that i already established takes a week. There Online banking is old as dirt. I moved and had a phone number change and address change. Every other institution was a quick change online. Ive contacted them and I was sent a form by email. After I told them my printers down and I did my best to fill it out online but was told it wasnt good enough. MY PRINTERS BROKE SEND IT TO ME IN THE MAIL THEN!!!! Was never done and finally i reached my breaking point and mailed a letter in writing and signed By me Stating I wanted them to close all accounts including signing the damn thing and the moron yet again sent me something by email that i have to print up, fill out and email or mail back. They simply wont let you close out a membership. Almost ready to hand this to an attorney im so done with this institution. And ive reached out to the president in the past. Does nothing for you as he just dumps it on someone else to clean up... AVOID THIS PLACE!!!
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62710 |
| Year Chartered | 1956 |
| Employees | 291 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.54% |
| Return on Equity - YTD | 15.98% |
| Annual Interest Income | $20.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $524.0MM$397.6MM |
| Loans | Q3 2020vs Q3 2019 | $420.5MM$317.3MM |
| Deposits | Q3 2020vs Q3 2019 | $470.5MM$351.4MM |
| Equity Capital | Q3 2020vs Q3 2019 | $50.2MM$42.1MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $4.0MM$4.7MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $3.3MM$3.7MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $11.00K$13.00K |
