From the Bank
For over 60 years, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. Since opening our doors in 1956, we seek to embody our mission statement each and every day, providing innovative products and services, with a continued, dedicated focus on member loyalty.
Field of Membership Restrictions
Membership in Pelican State Credit Union is open to those who live in Rapides Parish, St. Landry Parish, or St. Tammany Parish, Louisiana. Employees/retirees of several Select Employee Groups also qualify for membership. Residents of Arkansas, Louisiana, Mississippi, and Texas who join any of four associations are also eligible to join.
See current membership details
Related Posts
4/11 - Kasasa Cash Checking Now 5.01%
4/2 - Pelican State CU Increases Kasasa Cash Account To 5.01% APY
2/28 - Certificate Rate Drop
5/24/17 - Pelican State CU (LA/AR/TX/MS) Boost Rates On Long-Term CDs
10/22/15 - Pelican State CU (LA) Offers Top-Rate Long-Term CDs
3/30/15 - Pelican State CU RCA Cap Lowered Effective 5/1/15
6/5/14 - Direct Deposit (DD) Requirement Change For Pelican State Credit Union
4/3/14 - Pelican State Credit Union: Results of system upgrade
3/14/14 - Pelican State CU Shortend RCA Qualification Cycle For March 2014
7/15/13 - Pelican State CU - Online Transactions Are Not Authorizing, 25-46 Minutes Hold Time When Call
7/19/12 - Pelican State CU Conversion Postponed To 8/1
7/12/12 - Pelican State CU 7/16 Conversion To Choice Checking
6/11/12 - Update On Pelican State E-Xtra Bonus Checking Conversion To Kasasa
4/16/12 - Additional Changes At Pelican State Credit Union Including Changes In Qualification Period for Reward Checking account
4/6/12 - Pelican State Credit Union Dropped Their Limit...
1/17/12 - Pelican State CU Pays Members $172,000 Through Special Member Dividend
6/29/11 - Change To E-Xtra Bonus Checking Account Requirements
12/30/10 - Cap Change
10/24/09 - High-Yield Reward Checking Account at a Louisiana CU (Pelican State)
Not That Bad :-)
Reading all the negative reviews, I feel bad for PSCU.
Actually their service is fine; they answered all my questions timely. The recent event was concerning the cancellation of my debit card since I have not used it for a while. They quickly sent the new debit card to me followed by password.
I do not like their RCA package (4%, only $7.5K; only one account allowed). They used to be much more generous.
I do not use their other services, e.g., loan, credit cards. But I assume it will be similar to those of RCA services.
Anyhow, PSCU went out their ways to read the reviews here and responded positively to them. That is much better than most other credit unions/banks.
I would suggest that we can work with the credit union patiently should issues arrise and afford PSCU an opportunity to make corrections and improvement accordingly.
Denied Kasasa Bonuses
I think this is a new tactic to avoid paying Rewards accounts bonuses. I have been paying my cable bill for months and suddenly it was changed to a "bill payment" by "the system". Here's what I said but still have not got any final word.
Thank you for messaging Pelican State Credit Union!
Due to change in systems, some online-initiated and recurring debit card purchases, such as Sudden Link, are registering as "Bill Payment Withdrawal" rather than "Debit Card Withdrawal." This has caused the reports to not include these transactions in your 15 required debit card transactions.
We are currently investigating this new reporting and will let you know once this is resolved!
In the meantime, we recommend continuing making your 15 transactions, not including the Bill Payment Withdrawals.
We will let all of our members know at once when this is resolved.
Please let us know if we can be of any further assistance.
Poor Customer Services By Phone , So Upset !!!
I am wondering why those representatives at the call center this week have been avoiding to help me with depositing money from my other institution debit cards to my Pelican checking and savings accounts. Some of them didn't even know how to do it. Some of them made me wait for very long on the line until I gave up waiting and having to hand up the calls. Some of them had bad attitudes on me as if I were wasting their times. Today, I have to say that they made me feel so upset, and there's no reason for me to stand it anymore. I have just decided to move ALL of my money from my Pelican checking account to my another institution account. If you don't need me as your customer anymore, just let me know and I would just go. Don't ever try to treat me poorly like that.
Bad Corporate Office Customer Service.
The staff at my local branch are GREAT however, if you have to call customer service at the corporate office be prepared for HORRIBLE service. The staff at the corporate office give GREAT lip service and can responses in their emails, but make no mistake, they could care less about any problem or issues you may have. If you are thinking about leaving your current bank thinking that a credit union is more customer friendly, don't join this one.
Data as of Q2 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62710 |
| Year Chartered | 1956 |
| Employees | 299 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.32% |
| Return on Equity - YTD | 22.61% |
| Annual Interest Income | $15.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2021vs Q2 2020 | $589.8MM$519.1MM |
| Loans | Q2 2021vs Q2 2020 | $435.4MM$405.3MM |
| Deposits | Q2 2021vs Q2 2020 | $526.0MM$466.8MM |
| Equity Capital | Q2 2021vs Q2 2020 | $59.6MM$48.4MM |
| Loan Loss Allowance | Q2 2021vs Q2 2020 | $3.4MM$4.3MM |
| Unbacked Noncurrent Loans | Q2 2021vs Q2 2020 | $2.8MM$2.9MM |
| Real Estate Owned | Q2 2021vs Q2 2020 | $87.00K$46.00K |
