Featured Savings Rates
Featured Accounts

Pen Air Federal Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.90%5-year CD60 Month CD
1.90%5-year IRA60 Month IRA (Traditional, Roth, SEP, CESA)
1.00%1-year CD13 Month-Special CD

Overview / Commentary
850-505-3200
1495 E Nine Mile Rd
Pensacola, FL 32514-5723

Pen Air Federal Credit Union is headquartered in Pensacola and is the 13th largest credit union in the state of Florida. It is also the 195th largest credit union in the nation. It was established in 1936 and as of September of 2017, it had grown to 319 employees and 98,916 members at 19 locations. Pen Air Federal Credit Union's money market rates are 14% higher than the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

Membership is open to anyone through becoming a member of the Friends of the Navy-Marine Corps Relief Society by making a $3 donation. Membership is open to (1) active duty or retired military; (2) federal civil service employee; (3) employees of US Environmental Protection Agency, Time Warner Cable, and over 500 Select Employer Groups.
See current membership details

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HONEST PEOPLE

Posted by: Anonymous | May 25, 2011

I recently applied for a car loan with Pen Air, but I unfortunately did not qualify due to my FICO score not being high enough.

The loan person I was speaking with explained in honest detail what I needed to do to improve my FICO score. I was very appreciative for the loan person taking the time to explain this. Most banks would not bother.

Pen Air is a great credit union to belong too and they take care of their members. Plus, if you don't live in Florida, you can still make deposits at other credit unions that honor the CU Service Center.

You will be very happy with this credit union.

Fly By This Bank

Opened a checking account in Gulf Breeze to find it was only opened as a savings account...deposited $12,000 in a cashiers check which was held for 5 days before funds were available based on the bank managers decision! Told teller i needed to get the money into my USAA checking account ASAP and needed the checking account I applied for. She said i had to maintain $500 min to have a free checking account to write a check to myself... later to find there was no minimum by the call center. She said I could set up offline transfers to get my $ into other accounts...found there is a max of $2000/day and $5000/month as well as $3.95 per transfer! This bank is evidently run on the bank manager’s assessment of the clothes you’re wearing instead of any written banking rules and tellers who have no clue of their own basic banking requirements...not to mention their nickel & diming with min or max requirements and fees..no other bank does this! Save yourself time & money and a lot of continual frustration and land elsewhere.
UPDATE:
Today i went back to the Gulf Breeze branch and opened up a FREE checking account in less than 5 minutes and received 8 courtesy checks to finally move my money. The accounts manager was apologetic, helpful and she had lots of smiles...what a difference from my first experience! The online banking and ability to link external accounts is very convenient and user friendly. If it weren’t for all the ridiculous in house rules, holds on cashier checks and limits and fees associated with electronic transfers to external accounts, I would consider making this my primary bank. I will up my overall rating from 1 to 3 stars and customer service from 1 to 4 because of the wonderful (and most of all competent) girl in membership accounts.

I Want Your 29 Dollars Now.

Posted by: debedeb | Oct 13, 2012

I have been a member of Penair for about 20 years. I have never had to worry about my money being safe. They often have a set up of overdraw allowance per month. They are now in the past few years keep changing policy to the point you have no idea what is really going on. I am often charged 29.00 fees for one overage, and if you have one dollar over you get a charged 29. dollar fee. I find this to be unfair and the police not reliable. To customers of this bank fo many years, and during a trying economy; I have had no interest of help from these ppl. My card gets shut off without warning when the security does not like a purchase area. I went to a family water park in town, tjen went grocery shopping the next day for 60 dollars, I had spent time shoppin gand checking out to find out, they had lock my card for poss fraud of 15.00 ? I was in texas and had a emergency with no way to stop payments from coming in, and bank was happy to collect many 29 dollar fees. When will laws start providing safty to the working calss ppl. businesses have the right to take out our accounts when they want to weather we have the money or not. There should be limits of course for that.Banks do not care about making money honestly any more. Thsi is disturbing. I hope this helps someone. It don't help me.

PEN AIR CUSTOMER SERVICE

WHY AM I NOT SURPRISED THAT YOUR RATINGS ARE SOOOO LOW!!!
EVERY TIME I ASK FOR ANY CONSIDERATION I AM ROAD BLOCKED..
I DID NOT KNOW HOW BAD YOUR BANKING POLICIES WERE UNTIL I JOINED EGLIN FEDERAL CREDIT UNION..
I WENT FROM THE OUTHOUSE TO THE PENTHOUSE..
OH AND BY THE WAY..WHO EVER DECIDED TO CHANGE YOUR SIGNAGE MUST HAVE A REAL SENSE OH HUMOR..NO ONE RECOGNIZES OR REMEMBERS IT

VIEW MORE REVIEWS

Health
A+

Health Grade Components

Overall
NCUA #1303
Year Chartered1936
Employees319
Primary Regulator
Profit Margin
Return on Assets - YTD0.86%
Return on Equity - YTD6.86%
Annual Interest Income$36.1MM
Assets and Liabilities
AssetsQ3 2017vs Q3 2016$1.40B$1.35B
LoansQ3 2017vs Q3 2016$802.0MM$714.9MM
DepositsQ3 2017vs Q3 2016$1.21B$1.17B
Equity CapitalQ3 2017vs Q3 2016$174.7MM$166.1MM
Loan Loss AllowanceQ3 2017vs Q3 2016$9.9MM$8.4MM
Unbacked Noncurrent LoansQ3 2017vs Q3 2016$3.9MM$3.6MM
Real Estate OwnedQ3 2017vs Q3 2016$455.00K$208.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Pen Air Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%--Health Savings Account (HSA)
0.50%$25-Christmas Club
0.50%--Minor Account Savings
0.50%--Minor Account Secondary Savings
0.45%*$75k*-Share Savings Accounts
OTHER TIERS: 0.10% $25 - $5k | 0.25% $5k - $25k | 0.34% $25k - $75k
0.45%*$75k*-IRA Savings
OTHER TIERS: 0.10% $25 - $5k | 0.25% $5k - $25k | 0.34% $25k - $75k

Pen Air Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%*$200k*-Money Market
OTHER TIERS: 0.25% $2,500 - $25k | 0.34% $25k - $75k | 0.45% $75k - $200k

Pen Air Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.90%$500-60 Month CD
1.70%$500-48 Month CD
1.50%$500-36 Month CD
1.25%$500-24 Month CD
1.10%$500-18 Month CD
1.00%$500-13 Month-Special CD
1.00%$1,500-15 Month Add-On CD
0.95%$500-12 Month CD
0.65%--12 Month Jump Start Certificate
0.60%$500-10 Month CD
0.55%$500-6 Month CD
0.35%$1,500-3 Month CD

Pen Air Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.90%$500-60 Month IRA
1.70%$500-48 Month IRA
1.50%$500-36 Month IRA
1.25%$500-24 Month IRA
1.10%$500-18 Month IRA
1.00%$500-13 Month-Special IRA
1.00%$1,500-15 Month Add-On IRA
0.95%$500-12 Month IRA
0.60%$500-10 Month IRA
0.55%$500-6 Month IRA
Locations

Availability