People's United Bank
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4/28 - People's United Bank Offers Three Competitive Plus CD Specials
4/23 - 12 Month 1.25% 18 Month 1.50% 60 Month 2.25%
6/21 - RVM Free Rewards Checking Qualification Problem For Period 05/23/2012 And Ending 06/20/2012
5/23 - Peoples United Drops Rate To 2.00% APY - No Courtesy Notice To Customers
2/29 - $50/$50 Refer-A-Friend Promo
1/27 - People's Bank Drops Rate To 2.25% (Was 2.5%) No Courtesy Notice To Customers
9/12/11 - $100 Gas Card Checking Account Promotion at People's United Bank - Northeast Only
3/15/11 - Amazon Kindle Checking Account Bonus at People's United Bank in the Northeast
2/18/10 - Competitive Long-Term CD & Savings Account Available Online at River Bank - MA & NH Only
11/9/09 - No Longer Available: 3.25% Reward Checking Account at a MA/ME Bank (Butler)
6/22/09 - 3.50% Reward Checking Account at a MA Bank (Marlborough Co-Operative)
8/17/07 - 5.55% 6-Month CD at a Massachusetts Bank (Danvers)
6/16/06 - 5.50% 9-Month CD at a Massachusetts Bank
No bounced check fees!
I have been with People's for about 5 years or so. There are times, very few though still times, that I have made a mistake on my account. Whether it was forgetting to subtract a withdrawal or a check. Needless to say, I ended up with a negative balance. I do have money direct deposited every month. And several times they did not charge me a bounced check fee. I know they don't if the negative amount is less than $5.00, but a couple times it was a little over the $5.00 maximum.
Call Center
Have been with Peoples United for about 15yrs. Generally I am pleased however, I have observed that in the last year, the call center is never available and always requires a lengthy wait for a return call from a representative. It appears that with all things, the bottom line is more important than customer service
Fine Print Gets You Every Time
they were advertising a bonus of $300 if you set up direct deposit.....unfortunately you had to have $75000 on deposit to avoid monthly fees of $30. Found this out when I went in with my wife to open the account. Interestingly, I said that I had made a mistake, and the rep told me that I didn't make a mistake, I hadn't been told until I sat down!
I see it as a mistake on my part, but wow, what an admission on their part!
Did not open account.
Such Terrible Customer Service It’S Laughable
My entire family used to bank with Peoples and we have all experienced incredibly rude and unhelpful consumer service and wildly ludicrous fees for minor things. I swear, DO NOT BANK WITH THEM unless you want to have your money monopolized and taken from you. My brother had four separate overdraft fees after a check didn’t deposit correctly, all for small purchases throughout his work day (lunch, coffee, gas) and while on the phone with them they denied refunding him any except one, despite all being within an hour of each other, clearly unintentional, and he was not notified by email he had even over-drafted his account. He closed his account that day and is now banking at a local credit union where they actually respect and value their customers instead of just profiting off of us.
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 588 |
| Year Established | 1856 |
| Employees | 16416 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1% |
| Return on Equity - YTD | 8.52% |
| Annual Interest Income | $4.19B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $142.2B$119.4B |
| Loans | Q4 2020vs Q4 2019 | $96.70B$89.74B |
| Deposits | Q4 2020vs Q4 2019 | $121.1B$96.44B |
| Equity Capital | Q4 2020vs Q4 2019 | $15.92B$15.13B |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $1.73B$1.05B |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $1.89B$1.09B |
| Real Estate Owned | Q4 2020vs Q4 2019 | $34.3MM$85.1MM |
