PNC Bank

Overview / Commentary

www.pnc.com

888-PNC-BANK

310 Fifth Avenue, The Tower at PNC Plaza
Pittsburgh, PA 15222

PNC Bank is headquartered in Wilmington and is the largest bank in the state of Delaware. It is also the 7^th largest bank in the nation. It was established in 1804 and as of December of 2019, it had grown to 51,466 employees at 2,391 locations. PNC Bank's savings rates are 2X the national average, and it has an A health rating.

View all posts from:

2019
2018
2017
Earlier

1/16 - PNC Ups Relationship Account Rates Again

11/21 - PNC Ups Relationship Account Rate
11/13 - PNC Hikes Rate On High Yield Savings Account
11/12 - PNC At 2.35%
10/5 - PNC Offers High Yield Savings Account
10/2 - PNC Bank 2.20% High Yield Account

4/5 - PNC Bank Extends $300 Checking Bonus Through June 30, 2017

Reviews (109)

Love PNC Bank

Posted by: rmanna376 | Oct 30, 2018

I had a few overdrafts on my account and I called and spoke to them and they refunded me a pretty good chunk of money when it was totally my fault and they didn’t have to. Thank You PNC!!

Comment

PNC Worked Hard To Lose My Business

Posted by: proximus18 | May 28, 2018

I was a Virtual Wallet Performance Select customer for over 8 years and a number of failings on PNC's part, in a period of 2 months, has made me walk away. 1) If you are invited to join the Private Client program, be warned. It is just an aggressive marketing campaign. (fwiw .... I joined for the priority customer service number). I was receiving calls every 2-3 days to meet with an advisor. I was extraordinary polite .. telling him thank you for reaching out to me, but I don't need anything at this time, etc. After repeatedly asking for the calls to stop, I was told ..... "If the calls are too much of an inconvenience, we can get you opted out of the program". Guess What?! I have opted out of PNC. 2) Botched replacement of my credit card after fraudulent activity. Long story. 3) Changes to the branch. The drive-throughs are now closed. The inside teller windows are now closed. You are now required to go and sit at a desk in an enclosed office to perform any transaction. Of course, you are promoted to discuss other products you may want. Dear PNC, I just want the great service that you used to provide ... not constant in-my-face marketing.

Comment

Online High Yield Savings Account: Not Ready For Non-PNC States

Posted by: trishweber22 | Oct 10, 2019

Last year I opened a PNC Bank Online HIgh Yield Savings Account. I live in a state where PNC bank does not have a physical presence but the new High Yield Account (available at the time only to customers outside their normal service area) had a favorable rate. I was aware of PNC's positive history, and I do business with several other online-only banks, as well as physical banks, and never expected issues with PNC Bank.

The issues started when the system reset my login password (for unknown reasons). I was unable to reset my password through the website as was told when I called that I would need to provide my debit card information to proceed. Since this was an online only account there WAS no debit card that's where the issues started. A very long story short, after multiple phone calls and several months of trying, PNC bank was unable to reset my password and allow me access to my account. In their defense, the Customer Service department and managers tried valiantly to solve the problem, but there was an issue with their computer system that would not allow them to complete the text-reset process.

I eventually gave up and asked that the account be closed and a check mailed to me. It took a week for the check to be issues which was then promptly 'lost in the mail.' After waiting another 3 weeks for the mailing deadline to pass, I called again and was bounced from department to department trying to get the check reissued. I was finally told that the 'Retail Escalations' department was the correct department to address the issue. Their direct number (412-803-1290) was difficult to acquire, and their standard wait time is 30-45 minutes. I'm sharing it here in the hope it might help someone else with similar issues. It took two weeks for the Retail Escalations department to reissue the check. Over this time I NEVER received an update on the status--regardless of the multiple promises for return calls and status updates. The check did finally arrive, although it was sent regular mail, not overnight mail as promised by the Retail Escalations manager.

I think PNC Bank's intentions in creating this type of account were positive, but their implementation was sorely lacking. Holding my funds hostage for several months was unprofessional and reflects poorly on PNC Bank's business model. I will not do business with them again.

DO NOT BANK WITH PNC

Posted by: Investor88 | Apr 27, 2020

Their customer service is horrible.

The branch manager in Crescent Springs KY lied to my face more than once; I actually recorded him on my cell phone then exploited him to his leadership team for lying to me but he is still there.

They mistakenly charge their customers fees and hope they do not catch them on their statements.

The sign you up for promotions but don't honor the promotions once you have met the qualifications.

It is very bad business and no accountability for their lies and mistakes.

DO NOT BANK WITH PNC!

Comment

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Health

Data as of Q4 2019

Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #	6384
Year Established	1804
Employees	51466
Primary Regulator	OCC

Profit Margin
Return on Assets - YTD	1.13%
Return on Equity - YTD	10.72%
Annual Interest Income	$13.65B

Assets and Liabilities
Assets	Q4 2019vs Q4 2018	$397.7B$370.5B
Loans	Q4 2019vs Q4 2018	$238.2B$224.5B
Deposits	Q4 2019vs Q4 2018	$296.1B$272.9B
Equity Capital	Q4 2019vs Q4 2018	$41.78B$39.41B
Loan Loss Allowance	Q4 2019vs Q4 2018	$2.74B$2.63B
Unbacked Noncurrent Loans	Q4 2019vs Q4 2018	$2.06B$2.12B
Real Estate Owned	Q4 2019vs Q4 2018	$103.4MM$105.6MM

Rates

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Savings
Money Market
Checking
CD
IRA

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Always verify rates and promotions with the bank or credit union. We are not PNC Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

PNC Bank Savings Account Rates

APY	MIN	MAX	ACCOUNT NAME
1.25%	$1	$5m	High Yield Savings - Online Only (limited markets)
0.10%^*	$50k^*	-	PNC BeneFit Plus HSA
OTHER TIERS: 0.01% → Up to $2k \| 0.03% → $2k - $10k \| 0.05% → $10k - $25k \| 0.07% → $25k - $50k
0.05%^*^†	$2.5k^*	-	Standard Savings with PNC checking
OTHER TIERS: 0.03% → $1 - $2.5k
0.01%^†	$1	-	S is for Savings
0.01%^†	$1	-	Standard Savings

PNC Bank Money Market Rates

APY	MIN	MAX	ACCOUNT NAME
0.50%^*^†	$100k^*	-	Premiere Money Market Account with Performance Select Checking
OTHER TIERS: 0.10% → $1 - $25k \| 0.15% → $25k - $50k \| 0.25% → $50k - $100k
0.10%^†	$1	-	Premiere Money Market Account with Performance Checking
0.05%^*^†	$25k^*	-	Premiere Money Market Account
OTHER TIERS: 0.02% → $1 - $25k

PNC Bank Checking Account Rates

APY	MIN	MAX	ACCOUNT NAME
0.50%^*^†	$100k^*	-	Virtual Wallet - Growth w/ Performance Select Relationship Rate
OTHER TIERS: 0.10% → $1 - $25k \| 0.15% → $25k - $50k \| 0.25% → $50k - $100k
0.10%^†	$1	-	Virtual Wallet - Growth w/ Performance Spend Relationship Rate
0.05%^*^†	$2.5k^*	-	Virtual Wallet - Growth Relationship Rate
OTHER TIERS: 0.03% → $1 - $2.5k
0.05%^*^†	$2.5k^*	-	Virtual Wallet Student - Growth Relationship Rate
OTHER TIERS: 0.03% → $1 - $2.5k
0.01%^†	$1	-	Virtual Wallet - Growth Standard Rate
0.01%^†	$1	-	Virtual Wallet - Growth w/ Performance Select Standard Rate
0.01%^†	$1	-	Virtual Wallet - Growth w/ Performance Spend Standard Rate
0.01%^†	$1	-	Virtual Wallet - Reserve
0.01%^†	$2k	-	Virtual Wallet w/ Performance Spend
0.01%^†	$1	-	Virtual Wallet w/ Performance Spend - Reserve
0.01%^†	$1	-	Virtual Wallet w/ Performance Select - Reserve
0.01%^†	$2k	-	Virtual Wallet w/ Performance Select
0.01%^†	$1	-	Virtual Wallet Student - Reserve
0.01%^†	$1	-	Virtual Wallet Student - Growth Standard Rate

PNC Bank CD Rates

APY	MIN	MAX	ACCOUNT NAME
0.50%^*	$25k^*	-	13 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.35% → $1k - $25k
0.40%^*^†	$25k^*	-	120 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.35% → $1k - $25k
0.35%^*^†	$25k^*	-	84 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.30% → $1k - $25k
0.35%^*	$25k^*	-	61 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.25% → $1k - $25k
0.30%^*	$25k^*	-	25 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.30%^*	$25k^*	-	37 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.25%^*^†	$25k^*	-	60 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.25%^*^†	$25k^*	-	9 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.15% → $1k - $25k
0.25%^*	$25k^*	-	19 Month Fixed Term CD Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.15% → $1k - $25k
0.15%^*^†	$25k^*	-	24 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.15%^*^†	$25k^*	-	36 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.15%^*^†	$25k^*	-	48 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.12%^*^†	$25k^*	-	12 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.08% → $1k - $25k
0.12%^*^†	$25k^*	-	18 Month CD
OTHER TIERS: 0.05% → $1 - $1k \| 0.08% → $1k - $25k
0.10%^†	$1k	-	12 Month Ready Access CD
0.10%^†	$10k	-	60 Month Callable CD Special
0.07%^*^†	$25k^*	-	3 Month CD
OTHER TIERS: 0.04% → $1 - $1k \| 0.05% → $1k - $25k
0.07%^*^†	$25k^*	-	6 Month CD
OTHER TIERS: 0.04% → $1 - $1k \| 0.05% → $1k - $25k
0.05%^*^†	$1k^*	-	1 Month CD
OTHER TIERS: 0.04% → $1 - $1k
0.05%^†	$1k	-	3 Month Ready Access CD
0.05%^†	$10k	-	36 Month Callable CD Special

PNC Bank IRA Rates

APY	MIN	MAX	ACCOUNT NAME
0.50%^*	$25k^*	-	17 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.35% → $1k - $25k
0.50%^*	$25k^*	-	13 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.35% → $1k - $25k
0.40%^*^†	$25k^*	-	120 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.35% → $1k - $25k
0.35%^*^†	$25k^*	-	84 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.30% → $1k - $25k
0.35%^*	$25k^*	-	61 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.25% → $1k - $25k
0.30%^*	$25k^*	-	25 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.30%^*	$25k^*	-	37 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.25%^*^†	$25k^*	-	60 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.20% → $1k - $25k
0.25%^*^†	$25k^*	-	9 Month Fixed Term IRA Special
OTHER TIERS: 0.05% → $1 - $1k \| 0.15% → $1k - $25k
0.15%^*^†	$25k^*	-	24 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.15%^*^†	$25k^*	-	36 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.15%^*^†	$25k^*	-	48 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.10% → $1k - $25k
0.12%^*^†	$25k^*	-	12 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.08% → $1k - $25k
0.12%^*^†	$25k^*	-	18 Month IRA
OTHER TIERS: 0.05% → $1 - $1k \| 0.08% → $1k - $25k
0.07%^*^†	$25k^*	-	6 Month IRA
OTHER TIERS: 0.04% → $1 - $1k \| 0.05% → $1k - $25k