Featured Savings Rates
Featured Accounts

Popular Direct

Popular Accounts at this Bank

1.26%SavingsPopular Direct Savings
2.00%5-year CD5 Year Popular Direct CD
1.30%1-year CD1 Year Popular Direct CD

Overview / Commentary
PO Box 4884
Miami Lakes, FL 33014

Related Posts

Popular Direct (New Internet Bank) Debuts 1.26% Savings Account - 8/5/2016

Popular Direct (a new internet bank linked to Banco Popular NA) is offering its Popular Direct Savings account, earning 1.26% APY ($5k min).

Reviews (8)

No Problems So Far

I recently opened an account and had no issues. I even called customer service a couple of times for various questions and had no issues whatsoever. You might be on hold, but I was for less than 3 minutes each time. Opened a CD too because their rates are better than my other online bank. No problems, but I moved the money from the account I set up the week before. Their website is still working out some clumsiness, and you can only link one exterior account at this point, but I am pleased so far. It's only been less than a month though so far.

Incoming Deposit Limit Is Fixed - Now It's 1 Million

Posted by: curls | Sep 18, 2016

They've fixed that odd problem where you couldn't add much after initial deposit.

They still have only 1 bank linkable at a time. And customer service has asked but hasn't been told more are planned yet.

Setting up the account online was easy enough and it's there, in less than 3 days. The application times out and doesn't save, so look down the list and gather all information before starting.

Easy To Open And Good CS

Posted by: Sperry8 | Aug 18, 2016

Opened an account online to gain access to the 1.26% APY. Easy to open online and moved monies in easily via ACH push. They pulled money in initially from my bank (smaller amount). Website isn't full service but does the trick. Not much functionality via website (can't update/change mailing address solely current and can't add beneficiaries). But both can be done with a call to their CS which is responsive.

Watch Out!

Posted by: Nutgraf | Sep 2, 2016

Take a look at the very fine print on the account agreement before you do business with this bank. When you close your account, they DO NOT accrue interest to the closing date. That can get expensive if you don't pay attention.

Horrible Service

Stupid policies. If you email them with questions, they will just repeat your question back to you in the form of a statement. If you call for customer service on the weekend, they will let you hold for a long period and then you speak to someone who tells you your request can't be handled by the weekend crew.

Their interest rates are fantastic and once I get things set up the way I need them to be and don't have to deal with their stupid customer service policies, I think it will be fine.

Run The Other Way.

You will sit on hold for over 20 minutes. Simple questions could not be answered. I filled out the application. I received my 2 deposits verifying my account. I followed all instructions as to how to continue and online will not allow it. I called for help, disconnected after 20 minutes the first time, 2nd time no help. I was told I should wait 2 more days to see what happens.
Now I read the other horror stories here. No interest when closing the account past the previous closing date? RIP OFF!!!!!


Posted by: sworthy1 | Oct 7, 2016

I have been with Barclays for years but higher rate brought me here. First, as said you can only link one account and have to wait 60 days or more to change it. In addition, they don't show your account number or routing number so you can't link the account from your external account. I have asked three questions over the past week and NEVER get responses. Its like they don't even read their emails. Plan on a long wait until your deposit is available. I plan to close the account once initial deposit becomes available, if that ever happens.

No Way To Add Large Sums

Posted by: obi | Aug 19, 2016

I also opened my account with a modest deposit. Now there is no way to add a large amount of additional funds.
They currently have no way to take deposits, other than the $30K a month limit through their ACH service.


Health Grade Components

FDIC Certificate #34967
Year Established1999
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.53%
Return on Equity - YTD2.32%
Annual Interest Income$150.3MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$8.22B$7.46B
LoansQ2 2016vs Q2 2015$5.18B$4.49B
DepositsQ2 2016vs Q2 2015$5.48B$4.79B
Equity CapitalQ2 2016vs Q2 2015$1.85B$1.93B
Loan Loss AllowanceQ2 2016vs Q2 2015$37.4MM$30.0MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$101.4MM$29.0MM
Real Estate OwnedQ2 2016vs Q2 2015$3.1MM$3.5MM
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Popular Direct Savings Account Rates

1.26%$5k-Popular Direct Savings

Popular Direct CD Rates

2.00%$10k-5 Year Popular Direct CD
1.75%$10k-4 Year Popular Direct CD
1.60%$10k-3 Year Popular Direct CD
1.50%$10k-2 Year Popular Direct CD
1.35%$10k-18 Month Popular Direct CD
1.30%$10k-1 Year Popular Direct CD
0.85%$10k-6 Month Popular Direct CD
0.60%$10k-3 Month Popular Direct CD

Popular Direct is an Internet only bank and does not have branch locations. Its headquarters is located at PO Box 4884 - Miami Lakes, FL 33014