|APY||ACCOUNT TYPE||ACCOUNT NAME|
|2.35%||5-year CD||5 Year Popular Direct CD|
2.35% - Synchrony Bank 60 Month CD
|1.80%||2-year CD||2 Year Popular Direct CD|
1.65% - Synchrony Bank 24 Month CD
|1.70%||18-month CD||18 Month Popular Direct CD|
1.45% - Synchrony Bank 18 Month CD
I signed up for Popular Direct about a year or so ago. Their rates are very competitive and fair for their CDs, I went with the 24 month CD which is one of the best rates on the market. Opening the account was very easy and their customer service was top notch. Their site is smooth and works very well, I have yet to have any issues with it. I have kept an eye on the account and it seems very secure as nothing suspicious has happened. There are no hidden fees, and their policies are clear and spelled out in concise language. I have had nothing but positive experiences with this bank and I will continue to use this bank in the future.
I used to have a long term savings account with Popular Direct. I had heard good things from a friend So I was excited to try it. But I had nothing but bad experiences with them. The fees were unreasonably high, and they seemed to charge them indiscriminately. It was tough to get a handle for their fee schedule. I would call their customer service number to dispute the clearly fraudulent charges, but I would often get push back from the unfriendly and rude staff, whether communicating by phone or by email.
Also, the mobile App was poorly designed and counter- intuitive. It was clunky and was constantly crashing. It would log me out of my accounts and then I would get an error message if I tried to log back in.
Just opened an account and they have not earned my confidence so far. I investigated only after opening an account and they are not listed in FDIC and Federal Reserve Board. They claim to be associated with Banco Popular of North America but there is not written documentation of this except what they claim on their website. Their instructions on their website on their Create User Profile page for creating a user ID for access to online banking is incorrect (i.e., Must be a minimum of 8 characters, at least 2 letters and 2 numbers and is case sensitive.). I spoke with a customer rep and she gave me very different instructions (i.e., Must have 8 or less characters, 1 capital letter, and at least 1 number). Feeling uneasy, I requested to speak to a floor supervisor who gave me yet a different set of instructions (8-10 characters, include at least 1 number). I am now nervous about putting any more money into this account. I've never encountered this with a legitimate financial institution. Assuming they are somehow still a legit bank, I don't know how else they will be unreliable. Who are these people I am trusting my money with? I'm afraid to put more of my money into my account with them and wondering if I'm better off closing the account and going elsewhere.
|FDIC Certificate #||34967|
|Return on Assets - YTD||0.4%|
|Return on Equity - YTD||1.89%|
|Annual Interest Income||$81.6MM|
|Assets and Liabilities|
|Assets||Q1 2017vs Q1 2016||$8.83B$7.88B|
|Loans||Q1 2017vs Q1 2016||$5.71B$4.95B|
|Deposits||Q1 2017vs Q1 2016||$6.31B$5.39B|
|Equity Capital||Q1 2017vs Q1 2016||$1.84B$1.83B|
|Loan Loss Allowance||Q1 2017vs Q1 2016||$50.2MM$35.3MM|
|Unbacked Noncurrent Loans||Q1 2017vs Q1 2016||$124.3MM$114.7MM|
|Real Estate Owned||Q1 2017vs Q1 2016||$2.3MM$2.7MM|
This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.
Always verify rates and promotions with the bank or credit union. We are not Popular Direct; we are a rate comparison website and cannot provide official rates or promotions.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|1.21%||$5k||-||Popular Direct Plus Savings Account|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|2.35%||$10k||-||5 Year Popular Direct CD|
|2.00%||$10k||-||4 Year Popular Direct CD|
|1.90%||$10k||-||3 Year Popular Direct CD|
|1.80%||$10k||-||2 Year Popular Direct CD|
|1.70%||$10k||-||18 Month Popular Direct CD|
|1.55%||$10k||-||1 Year Popular Direct CD|
|1.00%||$10k||-||6 Month Popular Direct CD|
|0.75%||$10k||-||3 Month Popular Direct CD|
Popular Direct is an Internet only bank and does not have branch locations. Its headquarters is located at PO Box 4884 - Miami Lakes, FL 33014