Overview / Commentary
800-274-5696
85 Broad Street
New York, NY 10004

Related Posts

Popular Direct Credits Accounts to Correct Effective Date Mistake - 8/16/2018

Popular Direct is providing a credit adjustment on customer accounts that will effectively move the start date of the 2% APY from July 23 to May 17.

Popular Direct Ups Plus Savings Rate To 2.00% APY - 7/24/2018

Popular Direct has brought back its Plus Savings Account, earning 2.00% APY on balances of $5k and above. CD Rates were also raised, including 2-year CD (2.95% APY).

Popular Direct Implements 60-Day Account Freeze On New Accounts - 7/23/2018

Popular Direct has a new policy that prevents new customers from accessing money in their accounts for 60 days. This is an account freeze.

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Good Bank With Annoying POD Policy

Posted by: Sperry8 | Apr 9, 2018

Been a member of this bank since they opened and have had both CDs and savings accounts. Easy to open & maintain although they do have some annoying policies.

First is that they sometimes make you open add'l accounts to gain access to their high rates. At least this one is an easy fix since they have an easy to open online account process.

Second annoying process is that of adding PODs/Beneficiaries. You must provide all beneficiaries SS#'s. Imagine calling around to extended family and asking for this info. Dob should be good enough.

Even with the annoying policies I remain a happy member. But it sure would be nice if they fixed em.

No Problems With Frozen Account Or Transferring Money

Posted by: susancar | Jun 21, 2018

Reading all these negative reviews about this bank ~ I panicked and tried to transfer $5,000 out a couple days ago. Just checked today and had no problems what so ever. I have had an account of some form with Popular Bank for a couple years now; I just keep opening up a new account when they offer better rates and transfer all but $500 until the old account has been opened 180 days to avoid the early withdraw fee... THAT is a pain, but I must say I have never encountered any issues and whenever I call customer service, I am satisfied with the service that I get. Their website isn't as sophisticated as others, but I keep getting the great interest rate which makes me stay.

No Issues On Interest Rate Or Transfers

Posted by: BillA | 16 hours ago

I was concerned with all the reviews citing issues with rate drops and inability to transfer funds.
My rate has remained stable.
I sent the bank a query and received a prompt response.
I transferred a sizable amount via ACH and it occurred in a few days as expected.
From my end, I see no unusual activity other than the 60 day hold on funds in new accounts.

Popular Direct Or Popular Evil? Your Account Is Frozen

Posted by: frankcle | Jun 7, 2018

I opened a savings account with Popular Direct on April 4. The bank started to deny all forms of withdrawals from this account since May 26. I called their customer service and was told that they put a retroactive 60 day account hold on all new accounts. There was no email notification of this new policy. They told me to email frauddept@popularevil.com a copy of statement or voided check to prove ownership of the recipient account for the transfer. I sent the "fraud email" as requested on June 2, but was told it would take 3 business days to release the hold. As of today (June 7), I am still unable to make any withdrawal in any form. Good job on preventing fraud, Popular Evil!

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Health

Health Grade Components

Overall
FDIC Certificate #34967
Year Established1999
Employees664
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.7%
Return on Equity - YTD3.88%
Annual Interest Income$92.3MM
Assets and Liabilities
AssetsQ1 2018vs Q1 2017$9.23B$8.83B
LoansQ1 2018vs Q1 2017$6.27B$5.71B
DepositsQ1 2018vs Q1 2017$6.63B$6.31B
Equity CapitalQ1 2018vs Q1 2017$1.65B$1.84B
Loan Loss AllowanceQ1 2018vs Q1 2017$73.4MM$50.2MM
Unbacked Noncurrent LoansQ1 2018vs Q1 2017$123.7MM$124.3MM
Real Estate OwnedQ1 2018vs Q1 2017$3.1MM$2.3MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

5 Year CD Rate Increase To 3.25% APY

iamaroc   |  
Popular Direct is offering a 5 year CD rate of 3.25% APY (up from 3.05%)

Bad News - A 60-Day Account Authorization Hold May Be Placed On All New Accounts

davidlogs   |  
For Your Protection: Security Update

As of March 15th, 2018, a 60-day account authorization hold may be placed on all new accounts, starting the date the account was opened. Your account will continue to earn interest during this time.

If you need access to your funds sooner, please call our Care Center at 1.800.274.5696.

Rates
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Always verify rates and promotions with the bank or credit union. We are not Popular Direct; we are a rate comparison website and cannot provide official rates or promotions.

Popular Direct Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$5k-Popular Direct Plus Savings Account

Popular Direct CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.25%$10k-5 Year Popular Direct CD
3.05%$10k-4 Year Popular Direct CD
3.00%$10k-3 Year Popular Direct CD
2.95%$10k-2 Year Popular Direct CD
2.65%$10k-18 Month Popular Direct CD
2.50%$10k-1 Year Popular Direct CD
2.05%$10k-6 Month Popular Direct CD
0.75%$10k-3 Month Popular Direct CD
Locations

Popular Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 85 Broad Street - New York, NY 10004

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact feedback@depositaccounts.com to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.