Prosperity Bank is a Texas-based subsidiary of Prosperity Bancshares, which is a multi billion-dollar financial holding company located in the state of Texas. The bank offers personal and business banking products and services, as well as investment and trust services.
Prosperity Bank offers several checking accounts, including one designed for teenagers. One checking account option is interest bearing and has minimum initial deposit and daily balance requirements. A savings account and a money market account are available and offer increasing rates of interest that are contingent upon account balances. The money market account actually allows for more debit transactions per month than the savings accounts. Certificates of Deposit (CDs) are offered with a range of term lengths from 30 days to 5 years. IRA accounts provide customers with tax benefits on retirement savings. Depository products are also available on the business banking side and offer similar products and services. Investment solutions range from college 529 plans to mutual funds and annuities.
Prosperity Bank online banking is a separate domain (ProsperityBankUSA.com) that offers a quick and secure way to manage accounts, pay bills, transfer funds, make loan payments, and view check images and past statements. The web-based platform can also integrate personal finance applications or word processing systems to help a depositor with the budgeting process.
Prosperity Bank was originally established in 1949 as the First National Bank of Edna. The bank changed its name to Prosperity in 2001 and is currently headquartered in El Campo, Texas. It serves its customers through numerous branches across several states.
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No Problem With The Bank
Initially, I was a customer of Viewpoint Bank which then was bought by Legacy Texas Bank and, since June 2020, has become Prosperity Bank. I have never had any problem with the bank, the personnel inside nor the online help. Certainly the pandemic has caused wait times for online business but that is true for every institution. I live in Plano, Texas, and perhaps the folks here are just especially nice.
A Great Bank
I have read the reviews and I can't believe they are real. I have banked with Prosperity Bank for a long time, before they were anything more than a small, hometown bank. I have always been treated with respect and a smile. They treat me and everyone I know like family. We bank with several other bank and they are terrible by comparison.
WORST BANK EVER
I was a customer of the bank(s) that had been purchased by Prosperity for almost 20 years, and the switch to Prosperity has been nothing but problems. I've had issues with fees being doubled and online account access being locked for no reason, but the absolute worst is their policy on suspected debit card fraud. I found myself unable to access my money and having charges declined as my debit card was shut down without notofication. There is no 24-hour phone number and they keep traditional bank hours, so finding myself in this situation on a weekend put me in a bind. When I reached out on Monday to ask why my card was shut off, the customer service person told me they would have to follow up with an email to their debit card department. This is what they told me in that email, verbatim: "Per our debits cards department that sends the fraud alerts, if you have not had an actual fraud case within the last 15 days, then our debit cards/fraud department will automatically decline the charge and lock the card." Think about that - if I had been travelling I would could have found myself in a foreign country on a weekend (or worse, holiday weekend!) with no access to my own money. This is a MasterCard debit, mind you. Not just an ATM card. I have bills set up to be paid on this card, recurring charges, etc. All would be declined, based on their suspected fraudulent charge. Well, THE CHARGE WAS NOT FRAUD! The charge was for a monthly subscription to ChatGPT. All other banks prior to Prosperity had much better methods to mitigate fraudulent charges: With one bank I would receive an automated call that asked about recent charges and press 1 for yes, 2 for no. If they weren't fraud then the card would be unlocked. With another bank I would receive texts asking me to answer whether a charge was fraud, again, automatically unlocking if I claimed the charge as my own. Yet another had fraud mitigation through their website 24-hours a day. But no, Prosperity has decided to just freeze their customers out of their account with no 24-hour/7-days-a-week resource to unlock the account. I will not have my money held hostage by bad policies. I would give zero stars to this ridiculous bank if I could - I'm in the midst of changing to a much better bank now. It can't happen fast enough - so be warned!
Best Local Bank In Houston, Texas
In September of 2013, I tried to buy a home for the second time in my life. The first I got cold feet and terminated the contract. Then in 2013, I approached my Realtor again and started the process of buying a home again. She recommended me to a mortgage broker and she was horrible. I called someone from a local Chase Bank and he was not willing to do my loan. Prosperity Bank was my last option (as in the last bank I would try). The loan officer at Prosperity was very courteous and was willing to do all she can to help me. My realtor called and told her the situation and she offered to help me. When I called her and gave her my loan package, I asked her if I was going to get approved. She looked over my file and gave me an answer I didn't expected, she said "We can close in a week". I was relieved! The loan officer was able to apply the left over closing cost paid by the seller toward my down payment. The loan officer was a first class lender and I recently referred my sister to her for a mortgage. I would have moved my entire banking relationship to Prosperity Bank, but I work for a bank so I have to keep banking relationship at my bank.
Data as of Q1 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 16835 |
| Year Established | 1949 |
| Employees | 3651 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.35% |
| Return on Equity - YTD | 7.62% |
| Annual Interest Income | $329.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2023vs Q1 2022 | $37.83B$38.27B |
| Loans | Q1 2023vs Q1 2022 | $19.05B$17.78B |
| Deposits | Q1 2023vs Q1 2022 | $27.07B$31.14B |
| Equity Capital | Q1 2023vs Q1 2022 | $6.72B$6.49B |
| Loan Loss Allowance | Q1 2023vs Q1 2022 | $282.2MM$285.2MM |
| Unbacked Noncurrent Loans | Q1 2023vs Q1 2022 | $22.4MM$25.3MM |
| Real Estate Owned | Q1 2023vs Q1 2022 | $2.0MM$1.7MM |
