Overview / Commentary
209 Troy Street
Tupelo, MS 38801

Renasant Bank is headquartered in Tupelo and is the 4th largest bank in the state of Mississippi. It is also the 129th largest bank in the nation. It was established in 1904 and as of June of 2018, it had grown to 2,157 employees at 155 locations. Renasant Bank has an A+ health rating.

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Excellent Bank!

Posted by: Anonymous | Jun 22, 2012

I have been with Renasant for almost 3 years, and could not be happier with this bank. The branch I visit is very friendly, and in the few times I've had to call - the phone line reps have been nice as well. I am picky on my banks - I've been with just about every large bank we have in my area and I never liked any of them. I moved to Renasant because we only had two in town, I thought I might have more of a small town feel and I'd be more important when I walked in the bank than BOA, and I was right.

I've never had my bank card frozen like one review on here, and I've always had access to my funds. I have only ever had one issue that was declined, which was when the merchant ran it through twice for the same amount, immediately after each other and the bank declined it considering it a duplicate sale. It worked fine just a few minutes later.

One thing I love about Renasant is if you do happen to mess up and overdraft your account (because it CAN happen, I don't care who you are.), they give you until the end of the business day to put money in your account. I woke up one morning and something had gone through I had completely screwed up and forgotten about. I called the bank because there was no OD fee yet, even though I was clearly negative. They explained they would not post that yet - I had until 4:00 pm to make a deposit if I wished, to avoid any OD fees.

Small Banks - The Pluses and Minuses

Posted by: Blazeonal | Dec 13, 2017

Renasant Bank is very friendly, customer service wise, but lacks technology to be competitive with the big banks. They always seem to be one step behind.

Online Service Horrible

Posted by: tracsd | Jul 31, 2018

If you visit a branch, you will find customer service decent. But, who visits branches anymore when you can do everything in the comfort of your own home. Their online experience is awful. I am a web developer and have made several suggestions to them. It is not user friendly!! I have 6 accounts with them and although it is going to be a pain to move everything around, I'd rather go with a bank where the customer's needs come first.

Just Horrible

The absolute WORST bank. I travel frequently and have had nothing but issues with this bank. I call to say when I am traveling, still have issues. I have my card cut off locally for no reason with 1000s in my account. Local reps are nice, but zero help. The customer service line is zero. I cant have my joint account person solve issues. Just stupid old school policies. I have moved to a real bank with real policies to protect my money. I have had fraud on my account 3 different times. Your money is safer in your mattress. Fees are fine, but I guess you get what you pay for at this point.



Health Grade Components

FDIC Certificate #12437
Year Established1904
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.48%
Return on Equity - YTD9.17%
Annual Interest Income$206.9MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$10.53B$8.86B
LoansQ2 2018vs Q2 2017$7.97B$6.56B
DepositsQ2 2018vs Q2 2017$8.46B$7.28B
Equity CapitalQ2 2018vs Q2 2017$1.66B$1.36B
Loan Loss AllowanceQ2 2018vs Q2 2017$47.4MM$44.1MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$19.0MM$25.2MM
Real Estate OwnedQ2 2018vs Q2 2017$13.7MM$19.7MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Renasant Bank Savings Account Rates

0.96%*-$100kRewards Savings
OTHER TIERS: 0.30% $100k+

Renasant Bank Checking Account Rates

1.51%*-$25kRewards Checking
OTHER TIERS: 0.30% $25k+


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