Renasant Bank


Overview / Commentary
800-680-1601
209 Troy Street
Tupelo, MS 38801

Renasant Bank is headquartered in Tupelo and is the 4th largest bank in the state of Mississippi. It is also the 121st largest bank in the nation. It was established in 1904 and as of September of 2019, it had grown to 2,511 employees at 171 locations. Renasant Bank has an A health rating.

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Hendersonville Renasant Branch

this branch has the best group of people working there!! everytime im in there, they have huge smiles on their faces, that tells me they are happy with their jobs so that will reflex on the customers. Today I went into the hermitage branch and it was the complete opposite. I hope I never have to go in that branch again. They need to be taught some manners

Small Banks - The Pluses and Minuses

Posted by: Blazeonal | Dec 13, 2017

Renasant Bank is very friendly, customer service wise, but lacks technology to be competitive with the big banks. They always seem to be one step behind.

Online Service Horrible

Posted by: tracsd | Jul 31, 2018

If you visit a branch, you will find customer service decent. But, who visits branches anymore when you can do everything in the comfort of your own home. Their online experience is awful. I am a web developer and have made several suggestions to them. It is not user friendly!! I have 6 accounts with them and although it is going to be a pain to move everything around, I'd rather go with a bank where the customer's needs come first.

Lousy Communication

AVOID!!!
They were EXTREMELY non-responsive regarding our home loan process. The responses we DID get were both curt and vague. They sent an email to our agent suggesting WE were holding up the loan, yet when we asked questions that would have help facilitate the process, we were either given no response at all or a vague response DAYS later. I'm out $450 for the appraisal, and still a renter because of them.

I only wish I had seen these other reviews before I went with them. Don't make my/our mistake!!!

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Health

Health Grade Components

Overall
FDIC Certificate #12437
Year Established1904
Employees2511
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.43%
Return on Equity - YTD8.06%
Annual Interest Income$409.3MM
Assets and Liabilities
AssetsQ3 2019vs Q3 2018$13.02B$12.72B
LoansQ3 2019vs Q3 2018$9.66B$9.54B
DepositsQ3 2019vs Q3 2018$10.31B$10.21B
Equity CapitalQ3 2019vs Q3 2018$2.30B$2.20B
Loan Loss AllowanceQ3 2019vs Q3 2018$50.8MM$48.6MM
Unbacked Noncurrent LoansQ3 2019vs Q3 2018$32.1MM$24.2MM
Real Estate OwnedQ3 2019vs Q3 2018$8.2MM$12.6MM
Rates

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Locations

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Columbus Area

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