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800-680-1601
209 Troy Street
Tupelo, MS 38801

Renasant Bank is headquartered in Tupelo and is the 4th largest bank in the state of Mississippi. It is also the 140th largest bank in the nation. It was established in 1904 and as of March of 2017, it had grown to 1,944 employees at 150 locations. Renasant Bank has an A+ health rating.

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Excellent Bank!

Posted by: Anonymous | Jun 22, 2012

I have been with Renasant for almost 3 years, and could not be happier with this bank. The branch I visit is very friendly, and in the few times I've had to call - the phone line reps have been nice as well. I am picky on my banks - I've been with just about every large bank we have in my area and I never liked any of them. I moved to Renasant because we only had two in town, I thought I might have more of a small town feel and I'd be more important when I walked in the bank than BOA, and I was right.

I've never had my bank card frozen like one review on here, and I've always had access to my funds. I have only ever had one issue that was declined, which was when the merchant ran it through twice for the same amount, immediately after each other and the bank declined it considering it a duplicate sale. It worked fine just a few minutes later.

One thing I love about Renasant is if you do happen to mess up and overdraft your account (because it CAN happen, I don't care who you are.), they give you until the end of the business day to put money in your account. I woke up one morning and something had gone through I had completely screwed up and forgotten about. I called the bank because there was no OD fee yet, even though I was clearly negative. They explained they would not post that yet - I had until 4:00 pm to make a deposit if I wished, to avoid any OD fees.

WORST BANK EVER. DO NOT BANK HERE

THIS THE WORST BANK I HAVE EVER DEALT WITH, MY ACCOUNT WAS FRAUDENTLY USED. I submitted a dispute and I was told I have to wait 20 DAYS FOR A PROVISIONAL CREDIT. THE REPRESANTAIVE BY THE NAME OF JENNIFER IN THE DISPUTE DEPARTMENT BASICALLY TOLD ME I WAS A LIAR AND PRECEDED TO HANG UP THE PHONE IN MY FACE WHEN I ASKED TO SPEAK WITH A MANAGER. I WILL BE CONTACTING THE BBB . DO NOT TRUST THIS BANK , DO NOT PUT YOUR MONEY IN THIS BANK. YOU ARE NOT PROTECTED AND THEY HAVE SUCH RUDE CUSTOMER SERIVCE.

Horrible Customer Service Over The Phone

Posted by: st7393 | Sep 13, 2016

I have had trouble on my check account and called the customer service. The call was for my mother who does not speak English. I'm being her son and would like to translate it for her. The lady on the phone want to verify it by wanting to speak to my mother. So, I placed a three line calls but the lady does not want too over a third party line. The last time the customer service allowed me to do that. What happened this time? The lady on the phone gave me a mean tone like I dont know what I'm saying.
Anyways, we are going to switch bank

When My Son Died...

My boyfriend of 5 yrs had been banking with them for about 12 yrs with no problem, so when I moved to MS, I opened my own account with them. My son died in May and I received an insurance check that was just enough for funeral expenses plus catch up on my bills from having dropped the ball while trying to comprehend that my 22yr old son had taken his own life. I went by one branch to ask how the check would be handled & they told me they would allow $200 when deposited, then 1 week later I could use up to $4500 & after 10 business days the rest would be available. That was fine. When i deposited it at a branch on other side of my neighborhood, they put a 10 day hold on all of it. Apparently, it's at the branches discretion. I talked to 5 different people trying to get this situation taken care of before I lost my house & had all my utilities cut off. NO ONE cared, & I kept being told, branch mgrs can do what they want & it can't be changed unless they decide to. So I spoke to the Church rd, Southaven Branch mgr, trying to explain what I was told at the other branch saying 1 week, I told her that I had given my house payment money to the funeral home because I thought we would have enough released after a week to pay mortgage & all she had to say over & over was "it will be available in 10 business days. I wasn't looking for sympathy, but after all the people I have talked to & the mess I have dealt with, I couldn't help but notice that I didn't hear ANY condolences on my sons death until I talked with a man in Tupelo that released 3500 so I could keep my house & keep my lights on. Well, the check was deposited 7-29 and today I was trying to catch up on the rest of my bills & it still says it's unavailable on-line. I have a deposit slip from this morning showing an available balance of all the money but on-line & mobile banking says available balance $0.06

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Health
A+

Health Grade Components

Overall
FDIC Certificate #12437
Year Established1904
Employees1944
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.19%
Return on Equity - YTD7.88%
Annual Interest Income$81.9MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$8.75B$8.12B
LoansQ1 2017vs Q1 2016$6.35B$5.83B
DepositsQ1 2017vs Q1 2016$7.31B$6.44B
Equity CapitalQ1 2017vs Q1 2016$1.34B$1.12B
Loan Loss AllowanceQ1 2017vs Q1 2016$42.9MM$42.9MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$34.0MM$41.4MM
Real Estate OwnedQ1 2017vs Q1 2016$21.3MM$31.9MM
Rates
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Renasant Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$25k*-Rewards Checking
OTHER TIERS: 0.03% Up to $25k
Locations

Renasant Bank has 154 locations. Click to view all Renasant Bank locations.