Renasant Bank is headquartered in Tupelo and is the 4th largest bank in the state of Mississippi. It is also the 127th largest bank in the nation. It was established in 1904 and as of December of 2017, it had grown to 2,102 employees at 156 locations. Renasant Bank has an A+ health rating.
I have been with Renasant for almost 3 years, and could not be happier with this bank. The branch I visit is very friendly, and in the few times I've had to call - the phone line reps have been nice as well. I am picky on my banks - I've been with just about every large bank we have in my area and I never liked any of them. I moved to Renasant because we only had two in town, I thought I might have more of a small town feel and I'd be more important when I walked in the bank than BOA, and I was right.
I've never had my bank card frozen like one review on here, and I've always had access to my funds. I have only ever had one issue that was declined, which was when the merchant ran it through twice for the same amount, immediately after each other and the bank declined it considering it a duplicate sale. It worked fine just a few minutes later.
One thing I love about Renasant is if you do happen to mess up and overdraft your account (because it CAN happen, I don't care who you are.), they give you until the end of the business day to put money in your account. I woke up one morning and something had gone through I had completely screwed up and forgotten about. I called the bank because there was no OD fee yet, even though I was clearly negative. They explained they would not post that yet - I had until 4:00 pm to make a deposit if I wished, to avoid any OD fees.
Recently my family and I moved to Tennessee, and I decided I wanted to have a local/regional bank to do my financial transactions. But one issue I have that most people don't, is a bad Chexsystems score. So, not just any bank will even offer me a checking account. But Renasant Bank doesn't care; didn't even check my Chexsystems score. As long as you don't owe their bank money specifically, they will open a checking account for you.
So I took $50 cash and went to Maryville, which is the closest bank branch to where I live in Knoxville. It's 20 mins away, and that might be a little inconvenient but I only expected to go there once to set up the account, then afterwards my business could be conducted remotely. They even let you mail in checks/money orders to deposit into your account!
$50 is the required opening amount for a checking account with Renasant. The bank was not busy at all, and both the teller and the branch manager who set up the account were very nice and polite. The setup process was very smooth and fairly quick. The normal monthly maintenance fee on the account is $7.50, but if you sign up for e-statements, that fee is waived (which I did). They have free online banking, bill pay and everything you would expect from a big bank, without all the red tape. I have been very satisfied with my experience with this bank so far, and I expect they will continue to make me a happy customer in the future.
THIS THE WORST BANK I HAVE EVER DEALT WITH, MY ACCOUNT WAS FRAUDENTLY USED. I submitted a dispute and I was told I have to wait 20 DAYS FOR A PROVISIONAL CREDIT. THE REPRESANTAIVE BY THE NAME OF JENNIFER IN THE DISPUTE DEPARTMENT BASICALLY TOLD ME I WAS A LIAR AND PRECEDED TO HANG UP THE PHONE IN MY FACE WHEN I ASKED TO SPEAK WITH A MANAGER. I WILL BE CONTACTING THE BBB . DO NOT TRUST THIS BANK , DO NOT PUT YOUR MONEY IN THIS BANK. YOU ARE NOT PROTECTED AND THEY HAVE SUCH RUDE CUSTOMER SERIVCE.
|FDIC Certificate #||12437|
|Return on Assets - YTD||1.08%|
|Return on Equity - YTD||6.95%|
|Annual Interest Income||$374.7MM|
|Assets and Liabilities|
|Assets||Q4 2017vs Q4 2016||$9.81B$8.68B|
|Loans||Q4 2017vs Q4 2016||$7.68B$6.34B|
|Deposits||Q4 2017vs Q4 2016||$8.00B$7.18B|
|Equity Capital||Q4 2017vs Q4 2016||$1.62B$1.29B|
|Loan Loss Allowance||Q4 2017vs Q4 2016||$46.2MM$42.7MM|
|Unbacked Noncurrent Loans||Q4 2017vs Q4 2016||$20.9MM$34.2MM|
|Real Estate Owned||Q4 2017vs Q4 2016||$15.9MM$23.3MM|
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|OTHER TIERS: 0.30% → $25k+|