Renasant Bank

Overview / Commentary
209 Troy Street
Tupelo, MS 38804

Renasant Bank is headquartered in TUPELO and is the 4th largest bank in the state of Mississippi. It is also the 105th largest bank in the nation. It was established in 1904 and as of March of 2023, it had grown to 2,271 employees at 164 locations. Renasant Bank has a B+ health rating.

Hendersonville Renasant Branch

this branch has the best group of people working there!! everytime im in there, they have huge smiles on their faces, that tells me they are happy with their jobs so that will reflex on the customers. Today I went into the hermitage branch and it was the complete opposite. I hope I never have to go in that branch again. They need to be taught some manners

Small Banks - The Pluses and Minuses

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Renasant Bank is very friendly, customer service wise, but lacks technology to be competitive with the big banks. They always seem to be one step behind.

Bank Is Ok

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This bank definitely isn’t your friend. I had automatic items come out of my account and the same day I put money to cover them. I was still charged an overdraft fee even though the money was there before the cut off time. Their response is the money should have been in there before the transaction took place. My other bank wouldn’t ever do that. Their app is a dinosaur compared to other banks. You have to download a separate app to turn your card off in the case you loose it. The people in the branch are typically nice but just know this bank doesn’t look out or even pretend to care about you.

Online Service Horrible

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If you visit a branch, you will find customer service decent. But, who visits branches anymore when you can do everything in the comfort of your own home. Their online experience is awful. I am a web developer and have made several suggestions to them. It is not user friendly!! I have 6 accounts with them and although it is going to be a pain to move everything around, I'd rather go with a bank where the customer's needs come first.



Health Grade Components

FDIC Certificate #12437
Year Established1904
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.19%
Return on Equity - YTD8.49%
Annual Interest Income$184.0MM
Assets and Liabilities
AssetsQ1 2023vs Q1 2022$17.48B$16.86B
LoansQ1 2023vs Q1 2022$11.73B$10.43B
DepositsQ1 2023vs Q1 2022$14.08B$14.14B
Equity CapitalQ1 2023vs Q1 2022$2.44B$2.40B
Loan Loss AllowanceQ1 2023vs Q1 2022$195.3MM$166.5MM
Unbacked Noncurrent LoansQ1 2023vs Q1 2022$73.1MM$51.4MM
Real Estate OwnedQ1 2023vs Q1 2022$4.8MM$2.1MM
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Renasant Bank CD Rates

5.00%$10k-5 Month CD Special
4.46%$10k-11 Month CD Special
3.85%$10k-17 Month CD Special


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