I have been banking with Brand Bank for the past 12 years (when I turned 18), my family has banked with them even longer! The customer service has always been over and beyond, especially at the Lawrenceville and Snellville branches, my main branches to visit. Whether I have a question about my account, need change, or just a quick deposit they are quick to help me. The historic Lawrenceville location is my favorite the tellers are incredibly friendly and Lynn and Bridget are very helpful with account questions. Even when I need to call I know I am talking to someone who works at a local branch. Love Brand Bank and having banked at large banks through my business I cannot recommend Brand enough.
I recently opened a mortgage through Brand Bank this past year and I had a very pleasant experience. My mortgage officer Jim Chizek took great care of me throughout the entire process. So a few months ago when it came time for me to open a business checking account, it only made sense for me to open it at Brand Bank. I also transferred my personal checking account from Bank of America as well to Brand Bank for the higher level of customer service. Now I have a total of three accounts that I have opened at Brand Bank and I could not be happier.
Thank you Brand Bank.
Brand bank is a friendly, local business where the staff believes in your dreams as much as you do. I went to them for help in funding my business several years ago and they took a chance on me. It paid off, and I have had many business dealings with them through out the years. They have always been professional, courteous and treated myself and my spouse with respect. I would never consider using anyone else for my business banking needs.
We use Brand Bank for most of our organization's banking needs and are very pleased with extremely helpful and responsive staff at the Crogan Street branch. Having a local bank that can provide customized service for a variety of our complex financial needs helps our organization's efficiency and allows us to provide best quality service to our customers.
Two years ago I started spending a lot of my time in europe and after being at one of the large banks I decided to switch too my local bank (TBBC) so I could have more personal service. Best decision I made for my travels. I've never had any trouble with my credit cards or getting ahold of my cash when I need it. I just had to let them know I was traveling, for my own security ofcourse. Once I had my credit card hijacked online in Amsterdam but I just called them and they took care of it. Got me back my $100 that were stolen and a week later had me a new credit card.
I have never had anything but exceptional service with this bank. I started with one acct. and had such great experiences, I decided to move over additional accts. The staff is so friendly and really try to make things easier on you. I enjoy going into a small bank, knowing the staff and entrusting them to have your best interest in mind.