Overview / Commentary
541-858-7328
1370 Center Dr
Medford, OR 97501-7941

Rogue Credit Union is headquartered in Medford and is the 4th largest credit union in the state of Oregon. It is also the 184th largest credit union in the nation. It was established in 1956 and as of June of 2018, it had grown to 403 employees and 128,702 members at 20 locations. Rogue Credit Union's savings rates are 6X the national average, and it has an A health rating.

Reviews (3)

Wonderful bank with helpful staff

I haven't had an account for very long at Rogue Credit Union, but every time I visit is always a wonderful experience. The customer service is amazing, both quick and friendly, and they always have coffee, and sometimes donuts or cookies as well. They support apple/samsung/google pay and have been upgrading their mobile/web platforms greatly over the last year. Their branch in Brookings is very cozy and warm, you're greeted as an old friend when you walk through the door and the chairs are super comfortable. The fees are perfect for what I need, which is none for a basic checking and savings account (need a $5 min balance for the savings) with debit cards that they print on the spot! Overall I've been incredibly satisfied and I'll be banking with them for a long time to come.

Customer Focused, Yet Lacking Technologically

Posted by: Anonymous | Mar 11, 2011

I worked for RFCU a few years back, as an employee, we were told to stay focused on providing quality customer service to "members" (we were required to say that, even when we were alone, also to remain focused and that they were all members of the union, NOT customers.)

The only drawback was the lack on technology the company used. A decent website, but a older system, which is frustrating for customers, specifically those who wanted to transfer funds quickly between the credit union and larger organizations, such as BoA.

Credit Unions Can Have Just As Many Issues As Banks

Chetco FCU in Northern Cal went under and was taken over by Rogue FCU.  Members were not given any notice nor given a choice of where their accounts would transfer.  Because I was working in Las Vegas at the time, my accounts got transfered to Oregon (figure that one out) instead of Northern California where my house is located. 

When I found out, I requested that my accounts be transfered to a Crescent City Cal FCU instead.  They told me they were unable to do that.  What the....?  They did it for everyone else, why not me?  Apparently everyone else went in a group transfer and they were unable to do that with just one or two accounts.  Sounds like an excuse to me. 

Since then, I have been blocked from my account, had double payments made, they deleted my online billpay history and deleted billpay accounts I had set up.  While they are 'very sorry for the inconvenience', there isn't much they can do about any of it. 

As soon as I can get back to my home, I am dumping them - and good riddance.  I have NEVER had this much trouble with any bank - even B of A if you can believe that....



Health

Health Grade Components

Overall
NCUA #68660
Year Chartered1956
Employees403
Primary Regulator
Profit Margin
Return on Assets - YTD1.32%
Return on Equity - YTD13.7%
Annual Interest Income$32.6MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$1.52B$1.37B
LoansQ2 2018vs Q2 2017$1.14B$1.00B
DepositsQ2 2018vs Q2 2017$1.35B$1.22B
Equity CapitalQ2 2018vs Q2 2017$145.5MM$129.2MM
Loan Loss AllowanceQ2 2018vs Q2 2017$9.7MM$8.3MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$3.6MM$2.8MM
Real Estate OwnedQ2 2018vs Q2 2017$0$331.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Rogue Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Rogue Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%--Ownership Account
1.00%-$10kRogue Rangers Kids Club
0.05%$100-Savings Account

Rogue Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$100k*-Money Maker
OTHER TIERS: 0.10% Up to $10k | 0.15% $10k - $100k

Rogue Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$1k-Super Checking

Rogue Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.22%*$100k*-72 Month CD
OTHER TIERS: 2.02% $2k - $25k | 2.12% $25k - $100k
1.97%*$100k*-60 Month CD
OTHER TIERS: 1.76% $2k - $25k | 1.87% $25k - $100k
1.71%*$100k*-48 Month CD
OTHER TIERS: 1.51% $2k - $25k | 1.61% $25k - $100k
1.51%*$100k*-36 Month CD
OTHER TIERS: 1.31% $2k - $25k | 1.41% $25k - $100k
1.11%*$100k*-24 Month CD
OTHER TIERS: 1.00% $2k - $25k | 1.06% $25k - $100k
0.85%*$100k*-12 Month CD
OTHER TIERS: 0.75% $2k - $25k | 0.80% $25k - $100k
0.60%*$100k*-6 Month CD
OTHER TIERS: 0.50% $2k - $25k | 0.55% $25k - $100k
0.60%$100k-24 Month Add-on CD
0.30%$100k-12 Month Add-on CD
Locations

Availability



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