Salem Five Direct
Popular Accounts at this Bank
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 2.05% | Savings | eOne Savings |
| 3.00% | 3-year CD | 36 Month eCD Special 2.55% - Ally Bank High Yield 3 Year CD |
| 2.00% | 18-month CD | 18 Month eCD Special |
Salem Five Direct is an online division of Salem Five Cents Savings Bank, an innovative bank located in Salem, Massachusetts with over 150 years of banking experience. On the Salem Five Direct website you will find unique bank product offerings developed exclusively for clients seeking to conduct business on the internet. These offers will not be available through the Salem Five branch network and will change from time to time. The Salem Five Direct mission is to offer unprecedented value to our direct banking customers through exclusive product features at highly competitive prices.
Related Posts
7/3 - Salem Five Direct Eone Savings 2.05% APY* New Customers Only
6/21 - Salem Five Direct Ups 36-Month eCD Rate
3/12 - Salem Five Direct Ups eOne Savings APY
3/9 - 1.85% On New Eone Savings Accounts
8/18 - Salem Five Direct Offers New eOne Savings Account
5/17 - Salem Five Direct's eOne Savings Rate Guaranteed To 7/1/18
5/17 - 2.00% APY CD Special
1/28 - Salem Five Direct eOne Savings 1.10%
5/28/15 - Savings Rate Cut To 1.00%
3/12/15 - Salem Five Direct Savings Account Rate Hike
1/14/15 - Salem Five Direct Increases Savings Account Rate - New Rate Guaranteed Until July
4/23/14 - Higher 2-Year CD Rate at Salem Five Direct
7/12/13 - New 5-Year CD Special at Salem Five Direct
7/11/13 - Salem Five 5-Year Ecd
5/22/13 - New CD Specials with Top Rates at Salem Five Direct
2/18/13 - Salem Five Direct Lowers Savings Account Promo Rate
11/7/12 - Salem Five Direct Increases Savings Account Promo Rate
10/17/12 - Higher 30-Month CD Special Rate at Salem Five Direct
10/1/12 - Higher 18-Month CD Special Rate at Salem Five Direct
8/29/12 - Salem Five Direct's New Savings Account & CD Promotions
6/6/12 - Salem Five Direct Eone Online Rates Are Deceptive
5/30/12 - $100 VISA Rewards Card Checking Bonus at Salem Five Direct
2/1/12 - Another Salem Five Direct Savings Account Promotion - Available Nationwide
10/26/11 - eOne Savings Account Rate Falls
4/15/11 - Salem Five Direct Savings Account Promotion - Available Nationwide
1/13/10 - Salem Five Direct's Checking Account Update and Its New Online Savings Account
7/16/09 - Salem Five Direct Slashes eOne Rates
4/15/09 - Salem Five Direct's New eOne Checking Account - Rates up to 5.30% with a 6.10% 60-Day Promo and a $25 Bonus
6/12/07 - Update on Salem Five Direct's Checking Account
Working To Keep Good Customers
They worked with me to keep account with them.
I was quite pleased with customer service.
Eone Savings APR .65% For EXISTING CUSTOMERS
It has been down to .65% for about a year now. When I opened this account about 4 years ago they guaranteed the advertised rate for a certain amount of time. Now all I find on their website is this quote: "The rate may change after the account is opened." I talked to a customer rep who said the rate is subject to change on Tuesday of each week, but rarely changes. Still couldn't get a straight answer as to when the 1.00% would change for newer accounts.
As far as transfer/ACH out: The $3 charge is only if the transfer is initiated at Salem Five as a transfer OUT. Three ways to get money out of eOne Savings with NO FEES: 1) Initiate a transfer at the account you want the money to go to. 2) Open an eOne checking account when you open an eOne Savings account -only $100 minimum to open, no minimum to maintain, no fees and some free checks plus .25% interest- transfer whatever amount you want to withdraw to checking and use bill pay which also has no fees and usually ends up being an ACH anyway depending on who you are paying, or 3) write yourself or whoever a paper check. I have had good customer service with them although they sometimes don't answer emails promptly.
Salem Is Not Ready Yet To Dip Into The Relm Of Internet Banking
I always like to make a quick phone call to a prospective bank's customer service staff before jumping tor the highest interest rate. Most times there is a reason, a necessity for offering those rates. Based on my conversation Salem I believe is going through growing pains and the CS rep, Allison is overwhelmed with the response. She left me with the impression that she really would rather I take my business elsewhere. She was honest in admitting that they have been modifying some of there procedures and especially ornery fees because of complaints, (ie.the $3 ACH external transfer fee for each transaction). But I've dealt with the lengthy and unnecessary application process with other banks where you must provide superfluous documents and information, and then wait.. Hopefully they will get it right some day, hire more people and streamline their system. i wish them the best. For now the extra point 15 percent is by far not worth the anxiety of dealing with banks like this. There are currently fair to good internet banks offering 1.7% on money markets.
They Assume You're Dumb Enough To Stay With Them
There are generally two types of banks I avoid. First, because I don’t like to keep changing accounts, I avoid banks that don’t have a record of consistently competitive rates. Second, I put banks I consider deceptive on my “never again” list. Salem falls into this second category.
Avoid this bank unless you don’t mind logging in to your account frequently to see the real interest rate you’re earning. Even though their website or DA may show the rate they pay on an account with the exact name (e.g. eone Savings) as one you have, they eventually shift you to a special established customer rate that is lower than all of the advertised rates.
When I asked them to close my account, they sent a letter making it clear to me just how stupid they must think I am. They wrote, “In lieu of closing the account, perhaps you would be interested in our newest eOne Savings account product, with a 1.50 percent Annual Percentage Yield rate. This is a promotion being offered to attract new customers, much like your initial rate was when you opened your account… We are committed to keeping our rates competitive.” If they were committed to keeping their rates competitive, why would they lower the rates to established customers while only new customers in the identically identified savings account could earn the competitive rate? Simply deceptive. Avoid them.
Data as of Q1 2018
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 23296 |
| Year Established | 1855 |
| Employees | 583 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.01% |
| Return on Equity - YTD | 10.01% |
| Annual Interest Income | $43.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2018vs Q1 2017 | $4.72B$4.19B |
| Loans | Q1 2018vs Q1 2017 | $3.49B$3.05B |
| Deposits | Q1 2018vs Q1 2017 | $3.43B$3.08B |
| Equity Capital | Q1 2018vs Q1 2017 | $481.9MM$444.3MM |
| Loan Loss Allowance | Q1 2018vs Q1 2017 | $30.3MM$25.0MM |
| Unbacked Noncurrent Loans | Q1 2018vs Q1 2017 | $11.3MM$13.6MM |
| Real Estate Owned | Q1 2018vs Q1 2017 | $1.2MM$2.2MM |
This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.
Salem Five Direct Eone Savings 2.05% APY* New Customers Only
eOne Savings 2.05% APY*
On every dollar for balances up to $1,000,000
eOne Savings eligibility is limited to consumers who apply online and who do not have an existing checking or savings account with Salem Five Bank at the time of the application, except that consumers with an existing eOne Checking Account are eligible for the eOne Savings Account.
eOne Savings earns 2.05% APY (Annual Percentage Yield) on daily balances of $0.01-$1,000,000. Salem Five reserves the right to transfer balances over $1,000,000 to a Statement Savings Account which currently earns an APY of .05%. eOne Savings may be used to provide overdraft protection for eOne Checking.
Minimum balance to open the account is $100. The stated APY applies to new eOne accounts opened after 7/2/2018. Fees may reduce earnings.
Always verify rates and promotions with the bank or credit union. We are not Salem Five Direct; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Salem Five Direct Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 2.05%* | - | $1m | eOne Savings | ||
| OTHER TIERS: 0.05% → $1mm+ | |||||
Salem Five Direct Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.25%* | - | $1m | eOne Checking | ||
| OTHER TIERS: 0.10% → $1mm+ | |||||
Salem Five Direct CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 3.00% | $10k | $500k | 36 Month eCD Special | |
| 2.00% | $10k | $500k | 18 Month eCD Special |
Salem Five Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 71 Washington Street - Salem, MA 01970