Overview / Commentary
302-654-5182
824 North Market Street, Suite 100
Wilmington, DE 19801

Santander Bank, N.A is headquartered in Wilmington and is the 5th largest bank in the state of Delaware. It is also the 36th largest bank in the nation. It was established in 1907 and as of June of 2018, it had grown to 9,408 employees at 635 locations. Santander Bank, N.A's money market rates are 3X the national average, and it has an A health rating.

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Why a check was not cashed.

I called the main office of my bank. I had a check that was not cashed . The customer representative was a very pleasant woman. She did a lot of research and looked into why this check was not cashed. She informed me to call the place where I wrote the check out to. She said that they will probably have the reason why they are not cashing it. So I did as she asked and called the company that I wrote the check out to. Sure enough they were not going to cash it and they were in the process of sending it back to me. They informed me that the amount of the check was incorrect. So I had a good experience with my customer representative at the bank, because she gave me the correct information, and I got everything taken care of.

Convenient Locations

Posted by: user69 | Apr 23, 2011

I've been with this bank for the past seven (7) years, with a few different accounts. I have never run into any problems with them, even through the inevitable changes that all banks tend to make to their policies. If anything they were a little too proactive in letting its members know of changes that were occurring and explaining what to expect. Their customer service has always been friendly and helpful. I always enjoy my experience when I do have to venture inside of the actual bank. In my area there are a good amount of branch buildings as well as ATMs in every CVS, which is a plus if I need cash quick. I would definitely recommend this bank to anyone.

Have To Keep Opening New Accounts To Get Advertised Rate

They will give you advertised rate . It will decrease within six months. When you notice rate has decreased ( They hope you will not notice) you call the service center. Service center can not give advertised rate. You go to branch. Branch manager will close your account and open new one to give you advertised rate again.You have to repeat it every few months.

Santander Does Not Pay Accrued Interest When Closing Account

Posted by: JV75 | Jun 22, 2018

Update: 9/18

Santander' policy is that when you close your account you LOSE any accrued interest which you have earned and which shows on your account but which has not yet been POSTED to your account. Interest is posted once a month. That means if you close your account on any day other than the one day a month when interest is posted, Santander keeps the interest you have accrued (i.e.earned). That's what they did to me and when I complained to their corporate office they REFUSED to do the right thing and pay me the interest I earned.

For this and a variety of other reasons I would never recommend this bank to anyone.

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Health

Health Grade Components

Overall
FDIC Certificate #29950
Year Established1907
Employees9408
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.59%
Return on Equity - YTD3.25%
Annual Interest Income$1.22B
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$74.44B$79.37B
LoansQ2 2018vs Q2 2017$48.29B$48.52B
DepositsQ2 2018vs Q2 2017$57.78B$57.86B
Equity CapitalQ2 2018vs Q2 2017$13.48B$13.62B
Loan Loss AllowanceQ2 2018vs Q2 2017$544.7MM$521.4MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$520.1MM$611.6MM
Real Estate OwnedQ2 2018vs Q2 2017$20.3MM$25.9MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Santander Bank, N.A; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Santander Bank, N.A Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.03%--Santander Savings Account

Santander Bank, N.A Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.70%*$10k*-Santander Money Market Savings Account - 6 Month Intro Rate
OTHER TIERS: 0.30% $1 - $10k
1.70%*$10k*-Premier Plus Money Market Savings - 6 Month Intro Rate
OTHER TIERS: 0.30% Up to $10k
1.41%*$100k*-Santander Money Market Savings Account
OTHER TIERS: 0.25% $1 - $10k | 1.35% $10k - $50k | 1.38% $50k - $100k
1.41%*$100k*-Premier Plus Money Market Savings
OTHER TIERS: 0.25% Up to $10k | 1.35% $10k - $50k | 1.38% $50k - $100k

Santander Bank, N.A Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.01%--Santander Premier Plus Checking

Santander Bank, N.A CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%$500-3 Year Relationship CD
2.25%$500-18 Month Relationship CD
2.10%$500-12 Month Relationship CD
2.00%$500-9 Month Relationship CD
Locations

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