Santander Bank, N.A is headquartered in Wilmington and is the 4th largest bank in the state of Delaware. It is also the 37th largest bank in the nation. It was established in 1907 and as of June of 2022, it had grown to 7,963 employees at 482 locations. Santander Bank, N.A has an A health rating.
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SANTANDER TO END EXTRA20 PROGRAM
Recieved Mailer Notice dated 4.18.2016 - We are discontinuing extra20® checking and extra20® savings accounts. On July 1, 2016, your extra20® checking account will automatically change to a Simply Right Checking account and your extra20® savings account will automatically change to a Santander Savings account.
I have enjoyed this account and give Santander high marks for their bill pay service.
I wanted to let readers, who have a Santander Extra20® account, know that these changes are scheduled. For some reason I could not write a post under bank deals/rates.
Convenient Locations
I've been with this bank for the past seven (7) years, with a few different accounts. I have never run into any problems with them, even through the inevitable changes that all banks tend to make to their policies. If anything they were a little too proactive in letting its members know of changes that were occurring and explaining what to expect. Their customer service has always been friendly and helpful. I always enjoy my experience when I do have to venture inside of the actual bank. In my area there are a good amount of branch buildings as well as ATMs in every CVS, which is a plus if I need cash quick. I would definitely recommend this bank to anyone.
Thinking It's Time
(1) It took 6 weeks to physically receive a replacement debit card during 2020 because customer service sent it to my old address though I stated the correct address to send. Multiple calls by me during this time resulted with reps putting me on hold, hanging up, and yes, actually wasting my time resolving the mailing issue. ( I had to physically go to a local branch and show mail with a current address to receive replacement card. )
(2) The original branch building I opened my account at in Rhode Island closed, leaving me the closest bank choice which often runs out of money at the ATMs often until recently.
( I noticed in Needham Ma that there was a branch good location near interstate 95, and another a mile down the road at center of town.( Why is it a chore to find a convenient branch in my home state, and surrounding MA towns but this example exist.) Close one of them and open one in a better location in RI.
(3) I was turned down for a small loan of $500 which didn't help me when I needed help. ( So the only thing I can use the bank for is direct deposit which the bank charges a monthly statement fee unless I commit to online banking which is riskier and does not offer cash on the spot. ( What financial, common sense good is staying with this bank or any other doing for me?)
* Please offer any alternatives for my situation as I apparently need something safe other than a bank.)
Have To Keep Opening New Accounts To Get Advertised Rate
They will give you advertised rate . It will decrease within six months. When you notice rate has decreased ( They hope you will not notice) you call the service center. Service center can not give advertised rate. You go to branch. Branch manager will close your account and open new one to give you advertised rate again.You have to repeat it every few months.
Data as of Q2 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 29950 |
| Year Established | 1907 |
| Employees | 7963 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.45% |
| Return on Equity - YTD | 3.72% |
| Annual Interest Income | $1.10B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2022vs Q2 2021 | $93.87B$95.19B |
| Loans | Q2 2022vs Q2 2021 | $52.48B$54.22B |
| Deposits | Q2 2022vs Q2 2021 | $71.87B$78.00B |
| Equity Capital | Q2 2022vs Q2 2021 | $11.41B$12.07B |
| Loan Loss Allowance | Q2 2022vs Q2 2021 | $1.06B$1.07B |
| Unbacked Noncurrent Loans | Q2 2022vs Q2 2021 | $398.3MM$573.6MM |
| Real Estate Owned | Q2 2022vs Q2 2021 | $4.5MM$4.3MM |
