Santander Bank, N.A is headquartered in Wilmington and is the 5th largest bank in the state of Delaware. It is also the 33rd largest bank in the nation. It was established in 1907 and as of March of 2017, it had grown to 9,167 employees at 674 locations. Santander Bank, N.A has an A health rating.
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Why I like Santander Bank
Santander Bank first attracted my attention with a free checking account that paid me $150.00 dollars if I deposited $500 in the new account within three months of opening the account. I had never opened an online checking account so I had a few problems to begin with. The banks customer service was always friendly, able to help and open every day. I called them repeatedly with all my problems and every time they were able to help me fix my problem and even stayed on the phone until the problem was solved. I had much better service from Santander than my brick and mortar bank here at home. I found myself comparing the attitudes of the online bank to my hometown bank and I found my hometown bank lacking in courtesy and help during the hours I needed help. So three months later I received my incentive from Santander and I intend to keep the account open because I am happy with the bank.
Convenient Locations
I've been with this bank for the past seven (7) years, with a few different accounts. I have never run into any problems with them, even through the inevitable changes that all banks tend to make to their policies. If anything they were a little too proactive in letting its members know of changes that were occurring and explaining what to expect. Their customer service has always been friendly and helpful. I always enjoy my experience when I do have to venture inside of the actual bank. In my area there are a good amount of branch buildings as well as ATMs in every CVS, which is a plus if I need cash quick. I would definitely recommend this bank to anyone.
Have To Keep Opening New Accounts To Get Advertised Rate
They will give you advertised rate . It will decrease within six months. When you notice rate has decreased ( They hope you will not notice) you call the service center. Service center can not give advertised rate. You go to branch. Branch manager will close your account and open new one to give you advertised rate again.You have to repeat it every few months.
Santander Screwed Up Application Process
I wanted to open a checking account online with Santander Bank. as a part of the verification application asks to answer personalized questions about one's recent financial or personal activity. There is nothing unusual about this - every online bank has this process of identity verification. What was unusual is that every question presented to me was not about any of my activity, i.e. all choices were a total miss.
Having failed in that, bank asked me to upload pics of my identification. I uploaded US Passport and my state driver license. In a couple of days I received a notice of a denied application based on inability of validating my identity.
With a Santander Bank, I wasted my time, put a blemish on my credit report, and gained nothing. Bad business!!!
Data as of Q1 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 29950 |
| Year Established | 1907 |
| Employees | 9167 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.35% |
| Return on Equity - YTD | 2.1% |
| Annual Interest Income | $558.5MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2017vs Q1 2016 | $80.38B$92.29B |
| Loans | Q1 2017vs Q1 2016 | $49.39B$53.84B |
| Deposits | Q1 2017vs Q1 2016 | $60.17B$62.15B |
| Equity Capital | Q1 2017vs Q1 2016 | $13.50B$13.45B |
| Loan Loss Allowance | Q1 2017vs Q1 2016 | $535.2MM$643.1MM |
| Unbacked Noncurrent Loans | Q1 2017vs Q1 2016 | $564.0MM$707.6MM |
| Real Estate Owned | Q1 2017vs Q1 2016 | $33.4MM$37.0MM |
Always verify rates and promotions with the bank or credit union. We are not Santander Bank, N.A; we are a rate comparison website and cannot provide official rates or promotions.
Santander Bank, N.A CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.00% | $500 | - | 5 Year CD | |
| 2.00% | $100k | - | 5 Year Jumbo Relationship CD |
Santander Bank, N.A has 672 locations. Click to view all Santander Bank, N.A locations.