Santander Bank, N.A is headquartered in Wilmington and is the 4th largest bank in the state of Delaware. It is also the 34th largest bank in the nation. It was established in 1907 and as of December of 2019, it had grown to 9,722 employees at 588 locations. Santander Bank, N.A has an A health rating.
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Great Bank-Great People-Great Service (Happy Since Day 1)
Dear All,
I can say that over the years I've almost always gone to the same Santander Bank location (Swampscott). I have had the privilege of working with the same people year after year who all smile and know me by name. The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners. The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well. If I ever have a problem the buck stops here. I always get 110% from these folks.
Happy Customer!!!
AH
Convenient Locations
I've been with this bank for the past seven (7) years, with a few different accounts. I have never run into any problems with them, even through the inevitable changes that all banks tend to make to their policies. If anything they were a little too proactive in letting its members know of changes that were occurring and explaining what to expect. Their customer service has always been friendly and helpful. I always enjoy my experience when I do have to venture inside of the actual bank. In my area there are a good amount of branch buildings as well as ATMs in every CVS, which is a plus if I need cash quick. I would definitely recommend this bank to anyone.
Have To Keep Opening New Accounts To Get Advertised Rate
They will give you advertised rate . It will decrease within six months. When you notice rate has decreased ( They hope you will not notice) you call the service center. Service center can not give advertised rate. You go to branch. Branch manager will close your account and open new one to give you advertised rate again.You have to repeat it every few months.
Santander Does Not Pay Accrued Interest When Closing Account
Update: 9/18
Santander' policy is that when you close your account you LOSE any accrued interest which you have earned and which shows on your account but which has not yet been POSTED to your account. Interest is posted once a month. That means if you close your account on any day other than the one day a month when interest is posted, Santander keeps the interest you have accrued (i.e.earned). That's what they did to me and when I complained to their corporate office they REFUSED to do the right thing and pay me the interest I earned.
For this and a variety of other reasons I would never recommend this bank to anyone.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 29950 |
| Year Established | 1907 |
| Employees | 9722 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.3% |
| Return on Equity - YTD | 1.8% |
| Annual Interest Income | $2.83B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $84.67B$77.24B |
| Loans | Q4 2019vs Q4 2018 | $54.84B$51.15B |
| Deposits | Q4 2019vs Q4 2018 | $61.59B$57.03B |
| Equity Capital | Q4 2019vs Q4 2018 | $13.68B$13.41B |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $533.5MM$545.8MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $412.0MM$502.2MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $15.7MM$26.6MM |
