Santander Bank, N.A


Overview / Commentary
302-654-5182
824 North Market Street, Suite 100
Wilmington, DE 19801

Santander Bank, N.A is headquartered in Wilmington and is the 4th largest bank in the state of Delaware. It is also the 37th largest bank in the nation. It was established in 1907 and as of June of 2022, it had grown to 7,963 employees at 482 locations. Santander Bank, N.A has an A health rating.

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SANTANDER TO END EXTRA20 PROGRAM

Posted by: |

Recieved Mailer Notice dated 4.18.2016 - We are discontinuing extra20® checking and extra20® savings accounts. On July 1, 2016, your extra20® checking account will automatically change to a Simply Right Checking account and your extra20® savings account will automatically change to a Santander Savings account.

I have enjoyed this account and give Santander high marks for their bill pay service.

I wanted to let readers, who have a Santander Extra20® account, know that these changes are scheduled. For some reason I could not write a post under bank deals/rates.

Convenient Locations

Posted by: |

I've been with this bank for the past seven (7) years, with a few different accounts. I have never run into any problems with them, even through the inevitable changes that all banks tend to make to their policies. If anything they were a little too proactive in letting its members know of changes that were occurring and explaining what to expect. Their customer service has always been friendly and helpful. I always enjoy my experience when I do have to venture inside of the actual bank. In my area there are a good amount of branch buildings as well as ATMs in every CVS, which is a plus if I need cash quick. I would definitely recommend this bank to anyone.

Thinking It's Time

(1) It took 6 weeks to physically receive a replacement debit card during 2020 because customer service sent it to my old address though I stated the correct address to send. Multiple calls by me during this time resulted with reps putting me on hold, hanging up, and yes, actually wasting my time resolving the mailing issue. ( I had to physically go to a local branch and show mail with a current address to receive replacement card. )
(2) The original branch building I opened my account at in Rhode Island closed, leaving me the closest bank choice which often runs out of money at the ATMs often until recently.
( I noticed in Needham Ma that there was a branch good location near interstate 95, and another a mile down the road at center of town.( Why is it a chore to find a convenient branch in my home state, and surrounding MA towns but this example exist.) Close one of them and open one in a better location in RI.
(3) I was turned down for a small loan of $500 which didn't help me when I needed help. ( So the only thing I can use the bank for is direct deposit which the bank charges a monthly statement fee unless I commit to online banking which is riskier and does not offer cash on the spot. ( What financial, common sense good is staying with this bank or any other doing for me?)
* Please offer any alternatives for my situation as I apparently need something safe other than a bank.)

Have To Keep Opening New Accounts To Get Advertised Rate

They will give you advertised rate . It will decrease within six months. When you notice rate has decreased ( They hope you will not notice) you call the service center. Service center can not give advertised rate. You go to branch. Branch manager will close your account and open new one to give you advertised rate again.You have to repeat it every few months.

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Health

Health Grade Components

Overall
FDIC Certificate #29950
Year Established1907
Employees7963
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.45%
Return on Equity - YTD3.72%
Annual Interest Income$1.10B
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$93.87B$95.19B
LoansQ2 2022vs Q2 2021$52.48B$54.22B
DepositsQ2 2022vs Q2 2021$71.87B$78.00B
Equity CapitalQ2 2022vs Q2 2021$11.41B$12.07B
Loan Loss AllowanceQ2 2022vs Q2 2021$1.06B$1.07B
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$398.3MM$573.6MM
Real Estate OwnedQ2 2022vs Q2 2021$4.5MM$4.3MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Santander Bank, N.A Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.03%--Santander Savings Account

Santander Bank, N.A Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.25%*$10k*-Santander Select Money Market Savings
OTHER TIERS: 0.10% $1 - $10k
0.50%*$50k*-Santander Money Market Savings
OTHER TIERS: 0.03% $1 - $10k | 0.05% $10k - $50k

Santander Bank, N.A CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.25%$500-15 Month CD
2.75%$500-9 Month CD
Locations

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