Service 1st Federal Credit Union is headquartered in Danville and is the 22nd largest credit union in the state of Pennsylvania. It is also the 652nd largest credit union in the nation. It was established in 1975 and as of September of 2020, it had grown to 102 employees and 36,075 members at 8 locations. Service 1st Federal Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Service 1St Federal Credit Union is open to those who live, work, worship or attend school in select areas of Carbon County, Columbia County, Luzerne County, Lycoming County, Montour County, Northumberland County, Sullivan County or Wyoming County, Pennsylvania. Membership is also open to employees of Bloomburng Hospital, Geisinger Health System, and over 300 area Select Employer Groups.
See current membership details
Great bank to work with who cares about their customers
I've had checking & savings accounts with this bank as well as a car loan for many years. They are very friendly and easy to work with. While I still had the car loan I did open a new checking account with a bank local to me after I moved and I paid utilizing that bank's online bill pay. I received a letter from Service 1st that my payment was never received yet it had cleared from my new bank. I did contact both my new bank and Service 1st and after going back and forth with them both I finally had someone from Service 1st admit that they did receive the payment and it just wasn't properly applied. They thoroughly apologized and removed all negative notes from my account. I am not living close to Service 1st any longer but I wish I did because I would like to utilize them for all of my banking needs.
Service 1st FCU, the customer is 1st
We have been members of this credit union for many many years. It is a local credit union with a few branches in my area. I have done telephone banking in the beginning but now that online banking is available I use that. I am able to transfer money between my savings and checking and even to outside institutions. I love the fact that I am able to make a mobile deposit right from the comfort of my home with my smartphone. Customer service is great. I have had unauthorized charges and they were taken care of promptly without issues. I never had any issues with direct deposits and they have a great overdraft protection for my situation. Great bank with friendly tellers. The rates and fees are good as well. I would recommend joining Service 1st for a beneficial credit union experience.
Service 1st......Customers come 1st
My husband and myself have been a member of Service 1st FCU for probably close to 15 years. I have always had positive experiences on telephone banking, online banking, and through the branch. They are great with customer service. There were a couple instances over the years were there were fraudulent charges on my account and they handled that better then expected. As technology advances I love that i can do mobile deposits. They offer many options from home loans to car loans to credit cards and CDs. Their fees are very reasonable and I am able to have no concerns if I overdraw on my account, they will take the money from my savings and all is good and if there is no money there they cover it. I love the feel of a small bank that offers a lot and Service 1st is definitely that bank. I intend on staying with this bank as long as I can. It seems so many local banks change hands and customers are left to basically start over again. I do not see this happening here at my credit union.
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 22128 |
| Year Chartered | 1975 |
| Employees | 102 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.12% |
| Return on Equity - YTD | 11.95% |
| Annual Interest Income | $13.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $495.4MM$420.4MM |
| Loans | Q3 2020vs Q3 2019 | $407.3MM$360.2MM |
| Deposits | Q3 2020vs Q3 2019 | $437.8MM$362.9MM |
| Equity Capital | Q3 2020vs Q3 2019 | $46.0MM$39.9MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $1.9MM$1.5MM |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $1.5MM$1.3MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $601.00K$150.00K |