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Reviews (3)

Reply To Disappointed Customer.

I've had an account for years at the downtown Brooklyn office and have never yet had a problem with Signature bank or their customer service. There appear to be many other satisfied customers doing transactions at the branch. I rarely use the telephone service but I seem to recall that it also works. I don't know about leaving messages though. For opening new accounts, try their web page for information and then try in person for an actual transaction. You can then inquire about their telephone service.

Customer Of There Brooklyn Branch On Broadway

Posted by: eplusinc | Dec 28, 2012


I am a customer about 5 years i never had less then 200k avail. in my account that bank is extremly unprof. They don't always have cash avail. 1 teller accepts all and 1 deposits only, If there is 3 people in teh line you can wait 30 minutes,

This bank is designed for people that are always overdrafted and need there checks covered, Don't even ask about a wire they do wires through 3rd party's and what takes with a reguler bank 5 minutes takes them 24 hours

Stay away!

Customer Service

Posted by: raypol | Aug 6, 2011

Just called Signature customer service to inquire on a new account.  Voicemail message indicated all representatives are busy and that I should call back later and then hung up the phone.  Is this a one-off issue or do others have problems with customer service?


Health Grade Components

FDIC Certificate #57053
Year Established2001
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.18%
Return on Equity - YTD12.69%
Annual Interest Income$643.1MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$36.55B$29.97B
LoansQ2 2016vs Q2 2015$26.98B$20.81B
DepositsQ2 2016vs Q2 2015$29.58B$24.46B
Equity CapitalQ2 2016vs Q2 2015$3.49B$2.70B
Loan Loss AllowanceQ2 2016vs Q2 2015$224.9MM$177.1MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$154.8MM$64.4MM
Real Estate OwnedQ2 2016vs Q2 2015$0$0

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