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Reviews (4)

Reply To Disappointed Customer.

I've had an account for years at the downtown Brooklyn office and have never yet had a problem with Signature bank or their customer service. There appear to be many other satisfied customers doing transactions at the branch. I rarely use the telephone service but I seem to recall that it also works. I don't know about leaving messages though. For opening new accounts, try their web page for information and then try in person for an actual transaction. You can then inquire about their telephone service.

Nice Bank

I have never used a small bank before but I was employed with a company that could not do direct deposit and used this bank. Of course, at first, I felt uneasy because I was a loyal Chase member and I had never heard about Signature Bank. There are only about 3 Signature Banks in the whole city so I decided to visit the one by 14th Street. My time with them has been pleasant and I am surprised to never have a problem with them, which has been great. Overall, I am glad I switched to Signature Bank and will be keeping an account with them.

Customer Of There Brooklyn Branch On Broadway

Posted by: eplusinc | Dec 28, 2012


I am a customer about 5 years i never had less then 200k avail. in my account that bank is extremly unprof. They don't always have cash avail. 1 teller accepts all and 1 deposits only, If there is 3 people in teh line you can wait 30 minutes,

This bank is designed for people that are always overdrafted and need there checks covered, Don't even ask about a wire they do wires through 3rd party's and what takes with a reguler bank 5 minutes takes them 24 hours

Stay away!

Customer Service

Posted by: raypol | Aug 6, 2011

Just called Signature customer service to inquire on a new account.  Voicemail message indicated all representatives are busy and that I should call back later and then hung up the phone.  Is this a one-off issue or do others have problems with customer service?


Health Grade Components

FDIC Certificate #57053
Year Established2001
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.9%
Return on Equity - YTD9.61%
Annual Interest Income$1.09B
Assets and Liabilities
AssetsQ3 2017vs Q3 2016$41.33B$37.79B
LoansQ3 2017vs Q3 2016$31.36B$28.08B
DepositsQ3 2017vs Q3 2016$33.68B$31.40B
Equity CapitalQ3 2017vs Q3 2016$3.93B$3.56B
Loan Loss AllowanceQ3 2017vs Q3 2016$193.0MM$204.8MM
Unbacked Noncurrent LoansQ3 2017vs Q3 2016$381.9MM$190.2MM
Real Estate OwnedQ3 2017vs Q3 2016$0$0

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