Southside Bank is headquartered in Tyler and is the 12th largest bank in the state of Texas. It is also the 180th largest bank in the nation. It was established in 1960 and as of December of 2019, it had grown to 845 employees at 65 locations. Southside Bank has an A+ health rating.
I can’t remember a time when we haven’t banked with Southside. The comfort of knowing the people of Southside, from the top down, are members of the community is greatly valuable to us and it’s been our experience that any problems that may crop up are handled quickly and efficiently, with the kind of friendly customer service that has become a little rare in recent years. We wouldn’t consider going elsewhere!
I have the most amazing bank. Let me just start by saying I have had banking experience with many different banks, in several cities, but Southside Bank has been #1 hands down. I have had to contact customer service numerous times, and each time my issue was resolved from the FIRST contact. I have had numerous attempts of someone trying to take money from my account fraudulently, and each time my bank caught the attempt and automatically replaced my bank card. They have always been able to meet my needs and request within a very reasonable amount of time. They have been easy to work with and I always feel that my money is safe. Their hours and locations are convenient for me. Their banking fees are reasonable. I always highly recommend them to my family and coworkers.
I have been banking with Southside Bank for 12 years. The reason I have been loyal is because they have responded quickly during two separate occasions when my identity was stolen. Once they even alerted me that it appeared someone stole my debit card. They were right and it saved me a lot lf time and money. If I ever have any questions about my account it is easy to get in touch with a person and not just an automated response. On the downside they do not offer competitive interest rates on loans. However, they will take the time to walk you through the apllication process for a home and auto loan. In addition, their online banking is easy to use and has helped me keep tabs on checking account in real time. I like conveniance they offer to print out my statements from my home computer. Overall, I would rank Southside Bank a four out of five stars because of their customer service and many banking locations across North East Texas.
My wife and I have been banking with Southside Bank for approximately 18 years. Southside Bank has always been willing to offer us competitive loans when we needed them. The employees at Southside Bank have always gone out of their way to make our banking experience as pleasant as possible. They are a local bank and have always cared about the people in their community. Southside Bank has very competitive interest rates and offer a wide range of business or personal loans. Southside Bank has many locations in the east Texas area. So whether you are looking for an ATM machine, mobile banking, or main branches. Southside will be there to serve your needs. Again, at Southside Bank, customers are always top priority and they will most certainly do whatever it takes to try and meet your needs. We would highly recommend to anyone looking for a very good financial institution. We a very satisfied customers of Southside Bank.
|FDIC Certificate #||18297|
|Return on Assets - YTD||1.31%|
|Return on Equity - YTD||9.09%|
|Annual Interest Income||$240.7MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$6.74B$6.12B|
|Loans||Q4 2019vs Q4 2018||$3.54B$3.29B|
|Deposits||Q4 2019vs Q4 2018||$4.71B$4.44B|
|Equity Capital||Q4 2019vs Q4 2018||$949.7MM$875.8MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$24.8MM$27.0MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$4.9MM$35.7MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$472.00K$1.2MM|
Rates for Southside Bank are currently being reviewed.