State Department Federal Credit Union


Overview / Commentary
703-706-5000
1630 King St
Alexandria, VA 22314-2745

State Department Federal Credit Union is headquartered in Alexandria and is the 7th largest credit union in the state of Virginia. It is also the 147th largest credit union in the nation. It was established in 1935 and as of June of 2022, it had grown to 184 employees and 90,970 members at 6 locations. State Department Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in State Department Federal Credit Union is open to anyone through joining the American Consumer Council (available when opening an account). Membership is also open to employees of the U.S. State Department or other select organizations and to family of existing members.
See current membership details

Superior Service And Convenience

Posted by: |

I'm not sure about some of the reviews. My experience with this credit union has always been delightful.  I've never been charged a fee for using a CO-OP ATM. I also use the ATMs at 7-eleven stores all the time, and have never been charged a fee. I earn points while using my debit card, and their online banking is terrific. I can set up a budget and track spending by catagory. I can even accept special offers and discounts from merchants while I'm logged in and attach them to my debit card if I want to, all at no charge. With their mobile app, I can take a picture of a check using my iphone and have it deposited directly into my account. Online loan applications, 24/7 live call center, rewards points, great rates. SDFCU really does seem to have it all. I recommend them to all my family and friends.

Poor Customer Service

Posted by: |

State department has a communication issue. They tell customers to do one thing and when you do it its somethiing else. I've been a member for a long time and their customer service has declined drastically. Not once have they taken any responsibilty for what they are telling customers or even apologized for any inconvenence it has caused.

Horrible Customer Service

Posted by: |

The customer service reps are pleasant and polite but that's where the professionalism ends. As a friend of mine who actually works for the State Department said, "I dropped them many years ago for the exact same reason."

5 Yr. Cd State Dept. FCU

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Just opened a 5 year cd (2.27%apy), with State Dept. FCU, was a very easy process.  Everything was done by fax and the funds were taken directly from a money market acct.   The EWP is 180 days, the wording regarding EWP was very consumer friendly (unlike some banks & cu's).  At these rates, everything should be easy & consumer friendly!

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Health
B+

Health Grade Components

Overall
NCUA #435
Year Chartered1935
Employees184
Primary Regulator
Profit Margin
Return on Assets - YTD0.93%
Return on Equity - YTD14.26%
Annual Interest Income$33.7MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$2.68B$2.52B
LoansQ2 2022vs Q2 2021$1.26B$1.15B
DepositsQ2 2022vs Q2 2021$2.26B$2.17B
Equity CapitalQ2 2022vs Q2 2021$173.4MM$247.4MM
Loan Loss AllowanceQ2 2022vs Q2 2021$7.5MM$9.4MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$5.6MM$3.7MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0
Rates

Rates for State Department Federal Credit Union are currently being reviewed.

Locations


State Department Federal Credit Union Locations
Branch Office1630 King StAlexandria, VA 22314-2763
Branch OfficeBuilding 41 Fort Lesley J McNairWashington, DC 20319-0001
Branch Office1801 N Lynn StArlington, VA 22209
Branch Office3100 Clarendon BlvdArlington, VA 22201
Branch OfficeRoom B-641 2201 C St NW,Washington, DC 20521-0001
Branch Office2009 Dyess Ave Bldg FCharleston, SC 29405-2502

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