Sterling National Bank (NY) is headquartered in Montebello and is the 8th largest bank in the state of New York. It is also the 93rd largest bank in the nation. It was established in 1895 and as of September of 2017, it had grown to 992 employees at 40 locations. Sterling National Bank (NY) has an A+ health rating.
In the 5 years I've had a checking account with Provident Bank, I have to say the experience was pretty okay. Customer service was always helpful, polite & accomodating in addressing errors (even my OWN...). Fees are realy no worse than other banks I was with but at least the level of calm & professionalism of individual tellers & phone reps is so refreshing that I regret moving out of their service range. They've closed several branches in the Orange county region, which is a bit of an inconvenience, but we might be able to blame the economy for a lot of that. Nonetheless, a pretty painless relationship when compared to BNY, Welles Fargone & BoA...
The worst customer service I have ever experienced. Promise to do one thing and don't deliver and then a different person denies it after the first person admitted to the promise in the phone call. Have been with the bank over 20 years and will be leaving them today.
This has turned out to be the worst bank.
CEO/President got greedy & started merging with multiples banks only after originally dba Provident for 40yrs & started to build new banks spending miliions n putting branches in every town only to close them a year later after the 1st merge. Personally after being a customer for 35 yrs I didn't see where it was a positive move so it must only be to his financial advantage.
Their computer program is horrific which extends down to us the client making internet n mobile banking extremely difficult virtually impossible
The platform people LIE & don't tell the truth in opening accounts so be very cautious !!!
Then branch management doesn't want to correct things as it might over exert themselves
Leaving this bank after joining them in 1980 in their 2nd branch ever in new city next to the rag shop .... BYE Provident now dba Sterling National Bank
thnx for putting yourself before us !!!!
"Sterling is giving back to the Hudson Valley" Oh boy… what a joke!
After reading the Soprano's National Bank article, They ruined that small business owner in that article.
I'm going to do business with Hudson Valley Federal Credit Union.
Beware Provident Bank of Montebello NY and their Trans Fiirst credit card processor. Being a loyal customer of Provident Bank for 25 years, I made the mistake of trusting Providents agent to get the best deal possible on my credit card processing, only to find out that I unknowingly signed up my business and personally for a 48 month terminal lease ,thats noncancellable , after she assured me it was only for 12 months. Surprisingly Provident Bank has not returned any phone calls or e-mails OF FRAUD COMPLAINTS. If you signed up with this deal in the Rockalnd County NY area, please check your paper work and lets talk.
I called customer service and went in to my local branch to try to get an understanding as to why over $100 had been taken out of my account and the response was absurd! No one was trying to help nor understand; after several attempts I just closed my account and will continue to spread the word for other NOT to bank with this inconsiderate group of people.
|FDIC Certificate #||30337|
|Return on Assets - YTD||1.16%|
|Return on Equity - YTD||9.27%|
|Annual Interest Income||$406.0MM|
|Assets and Liabilities|
|Assets||Q3 2017vs Q3 2016||$16.75B$13.58B|
|Loans||Q3 2017vs Q3 2016||$10.42B$9.19B|
|Deposits||Q3 2017vs Q3 2016||$11.12B$10.23B|
|Equity Capital||Q3 2017vs Q3 2016||$1.96B$1.79B|
|Loan Loss Allowance||Q3 2017vs Q3 2016||$72.1MM$59.4MM|
|Unbacked Noncurrent Loans||Q3 2017vs Q3 2016||$69.5MM$81.1MM|
|Real Estate Owned||Q3 2017vs Q3 2016||$11.7MM$16.4MM|
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