Synchrony Bank is an online bank offering FDIC-insured savings products, including high-yield savings accounts, money market accounts and CDs. Savings and money market accounts have no minimum deposit and no monthly fees. None of the accounts, including CDs, require a minimum balance.
The bank has a limited selection of products — for example, you won’t find checking accounts — though rates are competitive. Synchrony Bank promoted annual percentage yields (APYs) of 4.75% for high-yield savings accounts; 2.25% for money market accounts; and 4.80% for 12-month CDs as of May 19, 2024.
CD terms range from three months to 60 months and APYs from 0.25% to 5.00%. Options include a 24-month bump-up CD that allows you to request an increase if the rate on the product rises and an 11-month CD with no early withdrawal penalty.
An ATM card is optional for savings and money market accounts and can be used at any ATM displaying the Plus or Accel logos. Synchrony Bank will also refund up to $5 in domestic ATM fees charged by other financial institutions each statement cycle.
For customer service, you’ll have 24/7 access to an automated phone line at 866-226-5638. Live service is available from 8 a.m. to 10 p.m. Eastern time Monday through Friday and 8 a.m. to 5 p.m. ET Saturday and Sunday. Note that IRA and Trust teams are unavailable on weekends. The bank also provides a virtual chat for answers to quick questions.
Synchrony Bank pros and cons
Pros:
• Competitive interest rates
• No monthly fees
• Optional ATM card for savings or money market accounts
Cons:
• No physical locations
• No checking accounts
• No ATM network of its own
I’ve had savings accounts with Sychrony for years and never had a problem ever. I received great interest on my money currently 4.75 High Yield No complaints from me.
Typically have decent interest and CD rates but very slow to post transfers of money in or out compared to other banks.
Be aware of slow time to close a CD and get your money,. Called Synchrony today to close out a no-penalty CD and have proceeds deposited to existing High Yield Savings Account. CSR stated it would take 4 business days to close the CD and an additional 2 business days to credit it to my savings account. This is absolutely too long to accomplish a simple task.
I had a 19-month CD with Synchrony that recently matured. Unfortunately, the maturity date coincided with the birth of my son, causing me to overlook canceling the auto-renewal. I was aware of their 10-day grace period and attempted to make changes within this timeframe. However, upon calling, I was informed it was already day 11, and Synchrony refused to allow any modifications.
When I explained my circumstances and requested an exception, the customer service representative was unsympathetic and inflexible. Most disappointingly, the early withdrawal fee to cancel the CD exceeded the total interest accumulated over the previous 19 months.
Laughably, I couldn't even get out of the auto renewal that's coming up in 19 months either, since they only allow you to make changes within the 10 day grace period. Clearly, a system designed to lock people in.
Due to this experience, I would not recommend Synchrony's CD services. Potential customers should be aware of the strict enforcement of grace periods and the potentially high cost of early withdrawals. I'll be looking for more customer-friendly options for future investments.
Overall | |
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FDIC Certificate # | 27314 |
Year Established | 1988 |
Employees | 10505 |
Primary Regulator | OCC |
Profit Margin | |
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Return on Assets - YTD | 1.85% |
Return on Equity - YTD | 16.43% |
Annual Interest Income | $9.13B |
Assets and Liabilities | ||
---|---|---|
Assets | Q2 2024vs Q2 2023 | $112.9B$100.7B |
Loans | Q2 2024vs Q2 2023 | $87.36B$80.52B |
Deposits | Q2 2024vs Q2 2023 | $85.53B$77.96B |
Equity Capital | Q2 2024vs Q2 2023 | $13.1B$11.8B |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $10.54B$9.34B |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $2.19B$1.63B |
Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Synchrony Bank; we are a rate comparison website and cannot provide official rates or promotions.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
4.10% | $0 | - | High Yield Savings |
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
---|---|---|---|---|
2.25% | $0 | - | Money Market Account | |
2.25% | $0 | - | IRA Money Market Account |
Synchrony Bank is an Internet only bank and does not have branch locations. Its headquarters is located at 170 Election Road, Suite 125 - Draper, UT 84020