Technology Credit Union

Overview / Commentary
2010 N 1st St
San Jose, CA 95131

Technology Credit Union is headquartered in San Jose and is the 16th largest credit union in the state of California. It is also the 83rd largest credit union in the nation. It was established in 1960 and as of December of 2022, it had grown to 317 employees and 168,305 members at 10 locations. Technology Credit Union has a B health rating.

Field of Membership Restrictions

Technology Credit Union is open through a membership in the Financial Fitness Association ($8 membership fee). Membership is also open to those who live, work, attend school or worship in Santa Clara, Alameda, San Mateo, Santa Cruz, Contra Costa, or San Francisco Counties and to employees of any of the following select employer groups: American Cancer Society, American Diabetes Association, Cisco Systems, Inc. Ebay, Inc. or any of the over 300 SEGs (a full list of groups can be found in the credit union's online application).
See current membership details

Not Great, Not Terrible

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- Pleasant online banking experience
- No maintenance fees for basic checking

- Rates aren't competitive: No rewards checking, higher loan rates than you can find elsewhere
- Credit cards offerings are pretty bland

I opened this account because they offered a bonus, but I don't have any incentive to keep it once the minimum time is up.

Terrible Experience. Not Customer Focus. Arbitrary Rules

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Terrible, terrible experience with Tech CU. Opened account not too long ago and started transferring money into it through ACH. They put a limit on the transfer amount so I had to do multiple ACH's. Had some money in. Then trouble came. Couldn't do a wire and then they locked the account. I couldn't even close the account. Why? Because there were multiple ACH's. There were multiple ACH's because you made it so!

More then once, I was asked where was the money coming from. I got a sense that I was assumed guilty until proven innocent. I have opened so many accounts at so many banks and I was never treated this way.

Then I have a conversation like this:

So has the fund cleared? Yes. Then I just want to close my account. No, can't let you do that. Why not? We have some suspicions. What was the basis for that? Well all these transfers coming in. You made me do that because of the transfer limit you put on new account. We understand but still can't let you access money until we have done some review. How long is the review. Call back in a week. Why does it take a week? Money is in the account. I saw it before you locked it and I just want to close the account. I don't want to be Tech CU customer any more. Okay. We call you in 3 business days to let you know.

I can't even close my account and no one can tell me when exactly. It is all because I want to build up balance by transferring money from a few accounts (biz and personal). So that makes me suspicious of running a SCAM? So even though fund has cleared?

If you are just considering opening an account here, then I suggest you go somewhere. You have choices. It is not worth it. No one called me to say that "Can we understand what your plan is with the account? It is triggering some flags. May be we can help you achieve what you want to do." That would be what I expect a bank/credit union who respects their customers would do. This is not such a credit union/bank.

Stay Away From This Bank.

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Stay away from this bank. I had an item in dispute for OVER 7 MONTHS!! During this time you NEVER communicated unless I reached out for an update. I needed your assistance with an issue I had with
a merchant not delivering goods and you favored them. They basically allowed the merchant to steal from me and left me hanging for 7 months.

Online Access Restricted For ACH Transfers

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Tech CU restricted my online access to my accounts due to conducting "too many ACH transfers" according to their "internal policy" (read: undisclosed and unknown), and would not reinstate access. There are no restrictions or limits on the number or frequency of ACH transfers noted in Tech CU's Member Handbook, and I've been with them since 2012. Do not bank with Tech CU; it's simply not worth your time or your nerves. Choose another banking provider that will regard and treat you as a customer and a human being, not a running balance and a collection of transactions.



Health Grade Components

NCUA #68383
Year Chartered1960
Primary Regulator
Profit Margin
Return on Assets - YTD1.31%
Return on Equity - YTD15.06%
Annual Interest Income$169.7MM
Assets and Liabilities
AssetsQ4 2022vs Q4 2021$4.54B$4.12B
LoansQ4 2022vs Q4 2021$3.64B$2.94B
DepositsQ4 2022vs Q4 2021$3.72B$3.67B
Equity CapitalQ4 2022vs Q4 2021$389.9MM$427.2MM
Loan Loss AllowanceQ4 2022vs Q4 2021$33.7MM$25.3MM
Unbacked Noncurrent LoansQ4 2022vs Q4 2021$21.4MM$7.5MM
Real Estate OwnedQ4 2022vs Q4 2021$0$0

Rates for Technology Credit Union are currently being reviewed.


Cities: Cupertino, Dublin, Fremont, Milpitas, Palo Alto, San Francisco, San Jose, Sunnyvale

Cupertino Branches
Branch Office10051 S De Anza BlvdCupertino, CA 95014-2105

Dublin Branches
Branch Office6601 Dublin Blvd Ste ADublin, CA 94568-3118

Fremont Branches
Branch Office43848 Pacific Commons BlvdFremont, CA 94538

Milpitas Branches
Branch Office360 Cypress DrMilpitas, CA 95035-7906

Palo Alto Branches
Branch Office490 California AvePalo Alto, CA 94306-1900

San Francisco Branches
Branch Office1449 Mission StSan Francisco, CA 94103-2510

San Jose Branches
Branch Office2010 N 1st StSan Jose, CA 95131-2018
Branch Office846 Blossom Hill RdSan Jose, CA 95123-2718
Branch Office1562 S Bascom AveSan Jose, CA 95125-6108

Sunnyvale Branches
Branch Office333 W El Camino RealSunnyvale, CA 94087

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