Telco Community Credit Union is headquartered in Asheville and is the 18th largest credit union in the state of North Carolina. It is also the 1,029th largest credit union in the nation. It was established in 1935 and as of September of 2020, it had grown to 56 employees and 30,192 members at 11 locations. Telco Community Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Telco Community Credit Union is open to those who live, work, worship, or attend school in the North Carolina counties of Alexander, Avery, Buncombe, Burke, Caldwell, Catawba, Cleveland, Haywood, Henderson, Iredell, Jackson, Lincoln, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, or Yancey. Membership is also open to employees of over 200 area Select Employer Groups.
See current membership details
A friendly local credit union
The saddest part of leaving Asheville was leaving behind the credit union I'd banked with for two years. Throughout my time with Telco the tellers we're always friendly and helpful. I didn't have a need for a loan and hasn't started any sort of CD or IRA at the time, so my experiences mostly dealt with holding a checking account at the institution. As I said, the customer service was always top notch. I never experienced having to wait too long for assistance when I went in. The tellers we're not only friendly but very competent whenever I had an issue. My card number did once get hijacked. Telco quickly refunded me the amount spent. Although I did have to wait almost three weeks for my replacement card. The mobile app for Telco was decent for the time, (this was maybe 2015) so more modern features like mobile deposit hadn't been adapted yet. All in all my experiences with the Telco Credit Union were overwhelmingly positive.
On Top Of Unauthorized Debit Card Use
Telco Community Credit Union recently blocked my debit card because of suspicious debit card charge. It was a little scary at first because I didn't know why my card was rejected at merchant & ATM. At bank I was informed why & was given a new card immediately. At another bank previously, I had an unauthorized withdrawl but I was the one that notified the bank
Will Ruin Your Credit Score
I paid off my loan in April which was early and received the title. I check my credit score frequently and noted that my Telco account was showing one month late. I thought well they will fix it next month. In May I noted that it was still not fixed even though I had received my car title. (It was a car loan). I called the bank and they said no problem it would be taken care of. Today I had to call again because now my credit score dropped to the 600's because it shows this account not having been paid in two months. When I called today I was told I was need a letter sent to them saying they could fix my credit score. This bank is a disaster and then the manager gets mad at me because I am upset. Really??? Find another bank.
My Friends Money Had Has Been To Disappear I
He put 80$ in Thursday and it has suddenly begin to disappear from his account without him spending it.
Bad Bank Do Not Use This Credit Union....
I wrote several reviews none will post, bad bank...the ceo steve last name they would not give me...My account card was stolen and used, the paperwork was submitted with telco and police report was filed they not only refused to put money back in my account 4,469.00 but they closed it and took what I had left as a balance. Do not do any business with this bank. I am pursuing legal action against telco and ceo steve....DO NOT USE THIS CREDIT UNION...
Data as of Q3 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 63545 |
| Year Chartered | 1935 |
| Employees | 56 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.86% |
| Return on Equity - YTD | 8.08% |
| Annual Interest Income | $5.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020vs Q3 2019 | $244.8MM$195.6MM |
| Loans | Q3 2020vs Q3 2019 | $148.5MM$140.1MM |
| Deposits | Q3 2020vs Q3 2019 | $218.3MM$171.4MM |
| Equity Capital | Q3 2020vs Q3 2019 | $25.2MM$22.8MM |
| Loan Loss Allowance | Q3 2020vs Q3 2019 | $497.00K$553.00K |
| Unbacked Noncurrent Loans | Q3 2020vs Q3 2019 | $881.00K$1.1MM |
| Real Estate Owned | Q3 2020vs Q3 2019 | $460.00K$0 |
