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888-822-2265
7168 Columbia Gateway Drive
Columbia, MD 21046

The Columbia Bank is headquartered in Columbia and is the 3rd largest bank in the state of Maryland. It is also the 376th largest bank in the nation. It was established in 1988 and as of March of 2016, it had grown to 245 employees at 32 locations. The Columbia Bank has an A health rating.

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Reviews (4)

CB

The Columbia Bank is part of Fulton Financial, which has various brands through the northeast and Mid-Atlantic. However, it very much keeps its local favor and you feel that whenever you walk into one of its branches.

The Columbia Bank is predominantly located in Maryland, but also has a presence in Pennsylvania.

In addition to the comfortable living room style furniture, coffee and overhead flat screen television sets in branches, there are free coin sorting machines, toys for children to play with and even candy to keep you occupied. There are, however, not many times that you'll need to sit and wait for service or have to wait in long lines.

While the Columbia Bank certainly offers the full range of services, including credit cards, tax deferred accounts, personal and business loans in addition to home mortgages, it really offers exceptional value in its every day checking products.

I maintain both personal and business checking accounts in addition to savings and money market accounts.

For every day banking purposes I am very pleased that The Columbia Bank continues to offer very low fees for those services, while so many other banks have made such accounts quite expensive, particularly for those maintaining relatively low account balances.

With a number of people in my family it is also quite convenient to be able to link a number of different accounts for both ATM use as well as on-line. The ATM service allows multiple checkings and savings accounts to be accessed with a single card and login. Additionally, the web site has an excellent and easy to use interface to toggle from account to account and supports a robust bill paying system, as well.

Of particular appeal is the manner in which branch bankers know their customers and look out for their best interests. I mistakenly used the wrong checking account to pay my mortgage which was held at The Columbia Bank. They called me to tell me that the check was going to be returned for insufficient funds, but if I had another check they could avert the bounced check and the fee.

What a great courtesy!

I went down to the bank with the correct check in hand and avoided the mess of bouncing a check.

Additionally, one time one of the bankers told me about a less expensive checking account option for an existing business account which was discovered as an incidental finding when I was there to simply have a document notarized. Not only did I walk out with a no-cost notary service, but I also found myself having saved a considerable sum over the course of the year.

After many years of having maintained accounts at a major money center bank, after having experienced the services and service that The Columbia Bank has to offer, I could never imagine having to once again deal with the impersonal approach I had experienced prior to moving my accounts to The Columbia Bank.

Not Worth Your Time Or Money - Awful

Posted by: anonp1 | Nov 23, 2012

I came to open a joint savings account, and was treated by the most rude individual imaginable. Upon calling us in, she didn't even ask us to take a seat. We literally stood there for two minutes before I just went to sit down. She barely glanced at us and asked us questions which, I honestly think, were unnecessary and quite frankly demeaning. She then proceeded to give us financial advice (which we didn't ask for) and basically told us we were banking like idiots.

Needless to say, we decided against opening an account here and we will never in the future. I highly recommend that others avoid banking here. Horrible first experience. Lack of respect and courtesy and overall trust.

For a local bank, this is unacceptable behavior. Bigger branches do better.

Horrible Bank!!

Posted by: mssandia | Aug 13, 2012

“Horrible!” This is a piss-poor excuse for a bank. Don't go there.

It started with trying to open an account online, easy enough you would think. After requesting proof of address, which was no problem, they emailed me and told me the document I sent did not have my name on it when they must have been blind because it was right there big and bold. So I emailed them and told them to return my checks and that I would just open the account in a branch in person. In a few days, no checks were returned but they apparently opened the account anyway (supposedly without having my address verified). Not to mention getting my address wrong on the checks.

And then, I went in to the branch to deposit a check, brought all my legal paperwork for the person I am a guardian over (we're talking original power of attorney and original guardianship paperwork with original court seal and judge's signature on it!) and the manager started seriously making things up that I needed! (Mind you, this was for a $40 check). He said they have to make sure I'm not committing fraud and I gave him COURT DOCUMENTS, LEGAL DOCUMENTS showing that I had the legal right to do banking as a guardian for this person and he refused. He then told me I needed to either bring the incapacitated person in (that would be a feat!) or get a notarized letter that she is not dead! WTF!?!?!? I seriously think this man was just making this stuff up! Needless to say, I have taken my banking elsewhere.

When I First Started Banking With TCB It Wasn't So Bad. After Almost A Year With Them, The Tables Had Turned Drastically

Posted by: sh0712 | May 10, 2012

First they upped the price of their overdraft fees from $36 to $39 and they are allowed to OD you up to 7 times in a day for various credits/checks/debits that happen. Now, in a perfect world you should be very careful to not OD your account. But since this world is not perfect sometimes you have to OD in order to pay for household staples/bills. Employees at TCB have no empathy for anyone's situation at ALL.Whenever I was going to OD my account I knew beforehand that it was going to happen so I didn't complain about it because it had to be done.But the last straw for me was when I realized I was going to OD significantly due to a payroll error so I deposited a check into the ATM, and unlike most other banks TCB does not post the first $100 to your account until the next business day. So naturally they put through checks that I had out before they credited me. I overdrew 3 times for 3 different checks. If they would have given me the first $100 we would have avoided all this. When I called TCB they would not budge on refunding even ONE. They said because they had refunded me 2 in the year (1 of them was a bank error) so they refused to refund anymore. I asked her to reconsider and reminded her that I had paid $508 this year in OD fees and to please refund at least 1 . She was VERY rude and denied me immediately. ALSO, I had direct deposit go in every single week and I would watch my account online every week around midnight to see if TCB was going to put through a check seconds before my paycheck was deposited. EVERYTIME I had a check out they did this to me. I'm not even joking when i say SECONDS. The Columbia Bank is nothing but a thieving bank and their employees are rude and will NEVER empathize with you no matter the situation. When I went to close my account the lady didn't even blink an eye to get me to try to stay or apologize about my experiences with them OR thank me for giving them $500 of my own money for there outrageous OD prices. Online site sucks too



Health
A

Health Grade Components

Overall
FDIC Certificate #27244
Year Established1988
Employees245
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.81%
Return on Equity - YTD5.67%
Annual Interest Income$16.9MM
Assets and Liabilities
AssetsQ1 2016vs Q1 2015$2.15B$2.13B
LoansQ1 2016vs Q1 2015$1.44B$1.39B
DepositsQ1 2016vs Q1 2015$1.72B$1.68B
Equity CapitalQ1 2016vs Q1 2015$307.5MM$300.8MM
Loan Loss AllowanceQ1 2016vs Q1 2015$18.6MM$22.2MM
Unbacked Noncurrent LoansQ1 2016vs Q1 2015$13.0MM$14.7MM
Real Estate OwnedQ1 2016vs Q1 2015$803.00K$1.1MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

The Columbia Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.18%*$250k*-Platinum Money Market Account
OTHER TIERS: 0.04% $10k - $50k | 0.08% $50k - $75k | 0.13% $75k - $250k
0.10%$1k-Money Market Account
0.08%--IRA Money Market

The Columbia Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.74%$2k-5 Year Promo Relationship Banking CD
1.40%$2k-3 Year Bump-Up Promo Relationship Banking CD
1.35%$500-4 Year CD
1.01%$1k-72 Month CD
0.76%$1k-30 Month CD
0.75%$1k-18 Month Promo Relationship Banking CD
0.50%$500-3 Year CD
0.30%$500-2 Year CD
0.30%$1k-9 Month No Penalty Promo Relationship Banking
0.20%$500-12 Month CD
0.20%$500-15 Month CD
0.05%$500-3 Month CD
0.05%$500-6 Month CD
0.05%$500-9 Month CD
0.05%$1k-9 Month No Penalty CD
0.05%$1k-12 Month Variable Rate CD

The Columbia Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.74%$2k-5 Year Promo Relationship Banking IRA
1.40%$2k-3 Year Bump-Up Promo Relationship Banking IRA
1.35%$500-4 Year IRA
1.01%$1k-72 Month IRA
0.76%$1k-30 Month IRA
0.75%$1k-18 Month Promo Relationship Banking IRA
0.50%$500-3 Year IRA
0.30%$500-2 Year IRA
0.20%$500-12 Month IRA
0.20%$500-15 Month IRA
0.05%$500-3 Month IRA
0.05%$500-6 Month IRA
0.05%$500-9 Month IRA
Locations

The Columbia Bank has 30 locations. Click to view all The Columbia Bank locations.